Contact Center Advocate II (800/MyChart)- Remote

" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.

At Navra, we believe your career is more than a job, it's a calling. As a boutique staffing firm, we take the time to understand your goals and connect you with roles that sharpen your skills, expand your impact, and reinforce the passion that brought you to education. As a School Nurse (LPN) in West Chicago, IL, your days will Include: • Provide direct nursing care and first aid to students for illnesses, injuries, and medical emergencies during the school day. • Administer prescribed medications and treatments in accordance with physician orders, district policies, and state regulations. • Monitor and manage students with chronic health conditions such as diabetes, asthma, seizure disorders, allergies, and other medical needs. • Maintain accurate student health records, medication logs, and required documentation while ensuring confidentiality. • Collaborate with teachers, administrators, parents/guardians, and healthcare providers to support students' health and educational success. • Respond to medical emergencies and implement appropriate emergency care procedures. • Promote a safe and healthy school environment through health education, illness prevention, and infection control practices. • Assist in developing and implementing Individualized Healthcare Plans (IHPs), Emergency Action Plans (EAPs), and support IEPs or 504 Plans as applicable. • Perform health screenings and assist with state-required health compliance activities as assigned by the district. • Educate students and staff on health-related topics, medication safety, and wellness initiatives. • Ensure compliance with Illinois State Board of Education (ISBE), Illinois Department of Public Health (IDPH), and district health policies. Job Details • Position: Contract (option to renew) in a school setting • Hours: Full-time (Monday - Friday) • Caseload: Providing general healthcare services in 1 elementary school building, K-5th grade Successful Candidates Possess • Graduate of an accredited Practical Nursing (LPN) program. • Current, active Illinois Licensed Practical Nurse (LPN) license in good standing, issued by the Illinois Department of Financial and Professional Regulation (IDFPR). • Current Basic Life Support (BLS)/CPR certification (or ability to obtain prior to the start of employment). • Previous experience in pediatrics, school nursing, family practice, public health, or a related clinical setting is preferred but not required. • Knowledge of medication administration, emergency response procedures, infection control, and student health documentation. • Ability to provide direct nursing care and administer medications under the supervision or direction of a Registered Nurse (RN) or other authorized healthcare provider, in accordance with Illinois law and district policy. • Strong communication, interpersonal, organizational, and documentation skills. • Ability to collaborate effectively with students, families, teachers, administrators, and multidisciplinary teams. • Must successfully complete all district-required background checks, fingerprinting, and employment clearances prior to employment. • The ability to work in the U.S. without a sponsor • Note: new graduates are welcome to apply Why Navra? • Comprehensive Benefits: Medical, dental, and vision insurance with year-round coverage options available for eligible contracted staff. • Supportive School Environment: Receive ongoing support from both the Navra team and school faculty, ensuring you always have a strong network behind you. • Professional Growth: Access continuous training, professional development opportunities, and career advancement resources. • Additional Perks: • Weekly pay • Licensure reimbursement (where applicable) • Employee referral bonus program At Navra, we believe great schools start with great people. As a boutique education staffing firm with more than 20 years of experience serving school districts nationwide, we specialize exclusively in connecting passionate school-based professionals with meaningful opportunities. When you work with Navra, you're more than just a placement, you become part of a team that is committed to your success. From your first conversation through the duration of your assignment, you'll have a dedicated support team advocating for you every step of the way. We're proud to build lasting relationships, support rewarding careers, and help make a difference in the lives of students every day. Reach out to Rachel Oliveri for more information! (646) 307-8964 (direct) or email ROliveri@navraedu.com

Overview **CENTRAL TEXAS ONLY** In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling (medical (primary care and specialty), dental and behavioral health), providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed. Responsibilities Essential Duties: • Provide exceptional customer service to all patients, including but not limited to, scheduling and confirming appointments, using a multiline phone, and performing data entry into the EPIC Electronic Practice Management (EPM) system. • Accurately and promptly schedule, reschedule, and cancel physician patient appointments for the convenience of the patient and/or their representative. • Maximize CommUnityCare resources through efficient scheduling practices. • Appoint and know protocols/practices for CUC specialty clinics. Use independent judgement combined with protocols to appoint a variety of specialty clinics across the organization. • Interview new patients and/or their representative to identify the proper match with a CommUnityCare clinic and primary care provider (PCP). Gather patient demographic and insurance information to begin the scheduling process. • Identify urgent scheduling needs and prioritize them with the appropriate clinic. • Resolve patient inquiries, including explanation of: • Benefits and eligibility information • Billing and payment options • PCP selection • Specialty clinic protocols and procedures • Authorization for treatment • Facilitate connection to financial screening services. • Perform other duties as assigned. • Ensure a positive patient experience through professional interaction with patients and proper phone greeting etiquette. Maintain strict confidentiality of personal health information (PHI). • Maintain patient experience metrics (including talk time, wrap up time, call abandonment, wait time between incoming calls and wait time before call is answered) below targeted levels. • Obtain satisfactory scores on PNC-related items on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Patient-Centered Medical Home (PCMH) and any other survey tool. • Schedule appointments accurately and efficiently, using established guidelines for open access and load leveling. • Understand intricacies of specialty appointing, protocols, and appoint to a variety of specialty procedure schedules. • Follow standardized patient scheduling practices, utilizing telephone scripts as provided. • Maintain a positive and flexible attitude, cooperate and work collaboratively to help others. • Embrace diversity throughout the workplace with patients, their families, and co-workers by making a genuine effort to understand the needs of others. • Collaborate with all departments and divisions of CommUnityCare to provide patient-centered care. • Follow the CommUnityCare Code of Conduct and exhibit CommUnityCare Core Values at all times Knowledge/Skills/Abilities: • Knowledge of appointment scheduling and insurance verification procedures. • Minimum 6 months experience appointing primary care for CommUnityCare • Must meet or exceed metric evaluation scores • Ability to implement Open Access principles, including load leveling. • Strong customer service skills, including the ability to resolve patient complaints or refer them appropriately to the manager/supervisor. • Working knowledge of the EPIC EPM/EMR Systems and standard Microsoft Office tools, including Outlook, Word, and Excel. • Bilingual (English/Spanish) strongly preferred • Ability to multitask while working in a fast-paced environment. Qualifications MINIMUM EDUCATION: High school diploma or equivalent. MINIMUM EXPERIENCE: • Minimum of 1 year previous experience in a medical or call-center setting required. • Previous scheduling, registration, billing, or administrative assistant experience preferred

Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems · Centralia, WA

Automated Health Systems has Customer Service Representative positions available. These positions are remote but do require you to pick up equipment at our office in Providence Rhode Island. The shift for this position is: Monday -10:30am-5:30pm Tuesday - 10:30am-8pm Friday - 10:30am-5:30pm Saturday - 9am-12pm OR Monday - Friday: 9:30 AM - 2:30PM Responsibilities: • Assisting individuals with information and support regarding benefits. • Providing accurate and consistent information. • Providing quality customer service and support. Benefits: • Employee Wellness Program • Comprehensive and ongoing training • Strong company culture with career growth opportunities Qualifications: • Minimum 2 years' experience in a call center environment preferred. • Experience in health/human services and knowledge of Medicaid preferred. • Strong PC proficiency required. • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. • Bilingual skills a plus. AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com "The Enlightened Choice in Health Service Management"