Warehouse Packer (2nd Shift, 1:00 pm - 9:30 pm)

E-Comm Shipper (N. Oliver - #16)

Goodwill Industries of Kansas · Wichita, KS

false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ORGANIZATION:For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a E-Comm Shipper to play a key role in furthering our vision and mission in our E-Commercedepartment. VALUES: • Sustainability: We commit to practices that support environmental, social and economic strength. • Ethics: We uphold high standards of honesty, integrity and fairness in all business dealings. • Respect: We treat ever individual with dignity, care and sincerity to build an equitable environment. • Voice: We listen to each other, value feedback and advocate for our communities. • Inspiration: We motivate, encourage and energize individuals to be their best through leadership and vision. • Community Engagement: We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together. • Excellence: We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve. MISSION STATEMENT:To transform lives and communities through the power of education, training and employment. PURPOSE OF POSITION: To ship items for an Inter-Net store engaged in selling material that has been processed by Goodwill employees. To fulfill mission statement. SUPERVISION RECEIVED:Works under the general supervision of the E- Commerce Store Manager, District Manager and Vice- President of Operation/Sales. SUPERVISION EXERCISED: None. QUALIFICATIONS/EDUCATION:High school education or the GED or previous experience in a processing/shipping environment required. SPECIAL SKILLS AND KNOWLEDGE: Must have a pleasing personality, be well-groomed and create a favorable impression on those he or she meets. Must have full knowledge of bookkeeping, inter-net and accounting to maintain sales records and reports incidental to store operations. Must be a person with excellent character references and a well-developed sense of responsibility. ORGANIZATIONAL RESPONSIBILITIES: Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Demonstrate a positive, role model. Display commitment and involvement towards Goodwill's mission. JOB PROFICIENCIES: Action Oriented, Customer Focus, Negotiating Judgement and Problem, Ethics and Trust, Oral Communications, Inter-Personal Communications, Cooperation, Creditability, Customer Service Orientation, Integrity, Initiative, Job Knowledge, Quality, Teamwork, Accuracy, Computer Skills, Product Knowledge, Dependability, Adaptability, Safety and Security. JOB COMPETENCIES:Oversees daily operational issues associated with shipping and packing. Communicates with various shipping vendors. Solicits donations from stores. Maintain store records and monitors shipping orders. Package items in the most efficient way for the customer and the E-Comm department. ESSENTIAL FUNCTIONS: • Personal conduct must reflect the high standards of integrity expected of all Goodwill staff personnel. Is expected to exercise good judgement in handling the wide variety of day-to-day operational problems, which arise continuously in store operation. • Must be thoroughly familiar and continually stress the Goodwill sales philosophy. • Maintains store premises and grounds in a clean, neat condition. Reports need for repairs and recommends replacements as necessary. Assures that the appearance of the store and premises is creditable at all times. • Attends to and satisfies customer's needs. Handles customer complaints in a fair and impartial manner, coordinating as necessary. • Receives and checks incoming stock. Checks condition and placement of stock in a clean, neat, and orderly condition. • Rotates stock in accordance with store procedure. • Monitor shipping flow and shipping numbers. • Maintain records of store operations as required. Reviews and analyzes sales to determine effectiveness of methods used and adequacy of prices. Makes recommendations to Vice President of Operations/Sales. • Monitor site for required daily data. • Package items in the most efficient way for the customer and the E-Comm department. • Track all expenses associated with shipping and handling. DUTIES AND RESPONSIBILITIES: • Oversee all daily operational issues associated with shopgoodwill.com • Performs administrative and clerical details of store operation, such as; preparing stock requests, ordering forms, bags and other supplies, receiving, and disposing of mail, handling cash as directed by current procedures, etc. • Safeguards the premises and material under his or her care at all times. Seeks to reduce the possibility of pilferage or burglary. • Constantly watches for fire hazards and unsafe conditions. • Visit or communicate with retail stores weekly. • Communicates with various shipping vendors. • Solicit donations based on market trends. (from stores) • Represents Goodwill in the area served, striving to enhance the Goodwill image through individual and group participation. • Responsible for safety and well-being of all employees and clients. • Adhere to all safety policies and reports violations. • Adhere to all ethical standards and confidentiality of records. • Support mission statement and activities of other departments. • Support the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment, and other barriers to person with disabilities and other barriers to employment. • Performs on the duties as instructed. RELATIONS WITH STORE/PLANT PERSONNEL: Follows program plan in work assignments. Represents management to them. Is fair and impartial in his/her relations with them. RELATIONS WITH E-COMMERCE COSTUMERS: Uniformly courteous to them. Listens to any complaints and attempts to adjust within policy to the satisfaction of the customer when merchandise is not satisfactory. Uses good judgement and does not hesitate to take responsibility. Stresses courtesy and enthusiasm. RELATIONS WITH VICE PRESIDENT OF OPERATIONS AND AREA MANAGER: Keeps him/her informed of significant events. Recommends changes in policies and procedures based on store operations. Is particularly sensitive to management requests and adheres to deadlines and due dates. STANDARDS FOR MEASURING PERFORMANCE/QUALITY STANDARDS: • Attendance and punctuality. • The cleanliness, neatness, and orderliness of his/her store premises. • Quality and quantity of work performed. • Attitude and overall effectiveness of working relations with all stakeholders. • The effectiveness of his/her relations with the E-Commerce Customers and the manner in which he/she handles complaints by customers. • The effectiveness of his/her merchandising methods. • The manner in which he/she meets or exceeds sales goals and the extent to which he/she adheres to his/her budget program. • The manner in which he/she manages the receipt, transfer, and shipment of material-to include coordination and cooperation. • The manner in which he/she reflects the high standards of morals and integrity expected of all Goodwill staff personnel. • His/her effectiveness in meeting deadlines and his/her response to special requirements and the expressed desire of management. • The extent to which the store meets or exceeds accreditation standards as approved or endorsed by Goodwill Industries of America. • Must meet store evaluation standards every day as set forth by Goodwill Industries. • Themanner in which duties and responsibilities, essential functions and job competencies are performed. • Supports and values diversity. PHYSICAL STRENGTH: • Lift -- push/pull while standing - up to 50 pounds on a daily basis. Sometimes over 100 pounds. • Carry -- push/pull while moving - up to 50 pounds on a daily basis. Sometimes up to 100 pounds. BENEFITS: • Medical and Prescription Plan - available first of month following employment • Paytient Medical Assistance Plan - available first of month following employment • Dental Plan with Ortho Option - available first of month following employment • Vision Care Plan - available first of month following employment • Flexible Spending Accounts - available first of month following employment • Group Life and AD&D - available first of month following employment • 401(k) Plan - available first of month following 90-days employment • Paid Time Off (PTO) and Sick Leave - accrual begins first day of employment • Paid Volunteer Time Off - 8 hours per year • Paid Holidays • Accident and Critical Illness • Employee Assistance Program • Employee Referral Bonus • Tuition Reimbursement Program • 20% Discount at Goodwill Industries of Kansas Stores JOB LOCATION: 3636 N. Oliver, Wichita, KS 67220

Work From Home Senior Customer Service Coordinator - Premium Retail Queue

Capital One · Wichita, KS

Work From Home Senior Customer Service Coordinator - Premium Retail Queue Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. • 23060 (Richmond, VA) • 23320 (Chesapeake, VA) • 33634 (Tampa, FL) • 89144 (Las Vegas, NV) • 19801 (Wilmington, DE) • 85029 (Phoenix, AZ) • 84120 (Lake Park, UT) • 43213 (Whitehall, OH) The best people listen and then say, “How can I help?” That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good—with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people, to people. . That's life at Capital One. Here's what we're looking for in you: It's important for our associates to have the necessary skills and know-how to succeed in their roles and provide exceptional servicing experiences to our customers. We invest heavily in both formal and informal learning and development opportunities. Through our formal training programs and on-the-job work experience, successful associates at Capital One will: • Demonstrate the ability and willingness to learn • Possess a strong attention to detail, a positive attitude and have the ability to be flexible and embrace change • Demonstrate a strong customer focus that is rooted in empathy • Communicate effectively with peers, management and customers, using appropriate methods of communication for role • Exercise good judgment and independent decision-making skills • Ability to problem solve individual issues, guide co-workers in problem solving and solutions when needed, and identify trends in customer needs • Demonstrate exceptional listening, questioning, call control and de-escalation techniques • Be proactive, have effective time management and organizational skills • Display dependability with a solid attendance record Responsibilities: Senior Customer Service Coordinators at Capital One are tasked with providing the best of the best customer service. This is your opportunity to shine through your ability to listen and understand the customer's needs, problem solve and deliver a “wow” customer experience to deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your role. • You'll advocate for our customers, problem solve and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers—we'll ensure you're supported with the tools, resources and experience to ensure you're up for the challenge! • You will investigate customer concerns, help create and implement process improvements and report trending customer issues. • You may support other customer service advocates, who will reach out for help with a customer issue or complaint. You'll guide other associates to the right path to solve customer concerns and provide in-the-moment feedback to ensure the associate is connected to the right resources. Basic Qualifications: • High school diploma, GED or equivalent certification • At least 3 years of customer service or call center experience • At least 1 year of Google Suite or Microsoft Office experience Preferred Qualifications: • At least 4 years of customer service or call center experience • At least 1 year experience working in the financial industry The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Work from Home Technology Requirements • Secure home office environment that is free from background noise and distractions • Reliable private internet connection that is not supplied via cellular data or hotspot is required • A private network that is password protected where you have ownership or line of site sight to every device on the network • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions • Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page • Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements • Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 19801 (Wilmington, DE), 85029 (Phoenix, AZ), 84120 (Lake Park, UT), or 43213 (Whitehall, OH) and report in person, when required, with at least than 24 hours notice. • We are unable to consider applicants who do not meet the required Capital One work from home compatible internet access, who live or work outside of the 100 mile radius of the aforementioned locations, or who live or work in California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $49,774 - $49,774 for Sr Service & Cr Review Coord Chesapeake, VA: $49,774 - $49,774 for Sr Service & Cr Review Coord Tampa, FL: $49,774 - $49,774 for Sr Service & Cr Review Coord Las Vegas, NV: $49,774 - $49,774 for Sr Service & Cr Review Coord Wilmington, DE: $49,774 - $49,774 for Sr Service & Cr Review Coord Columbus, OH: $49,774 - $49,774 for Sr Service & Cr Review Coord Phoenix, AZ: $49,774 - $49,774 for Sr Service & Cr Review Coord Richmond, VA: $49,774 - $49,774 for Sr Service & Cr Review Coord Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

$18–$20/hr

Customer Service Rep (TX, ID, NV)

Revolve · Wichita, KS

Spanish Customer Service Representative (TX/ID/NV) Main purpose of the role: Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed. Major Responsibilities: Essential duties and responsibilities include the following. Other duties may be assigned. • Answering inbound telephone calls and providing excellent customer support • Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism • Responsible for researching and resolving complaints to ensure customer retention and satisfaction • Follow up on all written correspondence and escalate to customer service manager on duty as necessary • Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Ability to demonstrate fluent and expert level English and Spanish Language skills - both written and spoken • Ability to work in a team environment • Ability to give and receive honest and direct feedback • Strong customer orientation with desire and willingness to help • Strong verbal and written communication skills • Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output • Knowledge of apparel construction and fabrication and various fashion categories • Ability to work required overtime when business needs warrant • Schedule flexibility as shifts can change based on needs of our customers Remote Work Requirements: • Ability to work autonomously in a virtual environment • Must be reachable and available by telephone, email, and instant message during work hours • Ability to meet set productivity standards on an ongoing basis • Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor) • Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted) • Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth) Minimum candidate qualifications: • Excellent English and Spanish spoken and written language skills • Experience with Microsoft word and excel • High School Diploma • Type 50+ words per minute Preferred qualifications: • 1+ years in Customer Service, help desk or call center experience • Type 60+ words per minute • Working knowledge of website navigation A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $18 - $20/hr. After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Adjunct Lecturer in Online Nursing PMHNP Program

Regis College · Wichita, KS

Adjunct Lecturer in Online Nursing PMHNP Program Fully Remote • Remote-USA - x, MA 00000 Overview Position Type Adjunct Description The Richard and Sheila Young School of Nursing is seeking applicants for adjunct online teaching positions in the rapidly growing graduate nurse practitioner and DNP programs. Reporting to the Associate Dean of Graduate Online Nursing, these positions work collaboratively with the Dean of Nursing, Assistant Dean of Nursing, and Graduate Program Directors and in partnership with our online partners. All nurse practitioner certification specialties are accepted for consideration with psychiatric mental health nurse practitioner program being a priority. Essential Functions • Teach online nursing students admitted at various entry points (for example, associate degree through doctoral). • Deliver online teaching content via Moodle online learning management platform (didactic and/or practicum content). • Problem-solve and provide course oversight maintain ongoing, professional, clear, and consistent communication with students, Course Coordinators, Program Directors, Associate Dean or Assistant Dean of Online Nursing, and others as necessary through various modalities including electronic email, telephone calls, text messages or virtual meetings. • Adhere to Regis College's policy for faculty course presence, grading turnaround time, and student response time. • Maintain and attend required office hours. • Maintain expertise in online teaching methodologies. • Complete end-of-course evaluations. • Attend all Adjunct Faculty mandatory meetings called by Course Coordinator and others, as requested. • Complete midterm and final grade reports in a timely manner. • Provide students alternative learning experiences. • Hold group meetings, drop-ins, and study groups for students as needed. Other Responsibilities • Monitor student participation in courses. • Assist in connecting students with resources offered by the college Qualifications Requirements • Doctoral Degree preferred (degree in process considered); Master's Degree in Nursing with Nurse Practitioner Certification; CNE preferred and/or Online teaching course work preferred. • Active and unencumbered RN/APRN licensure in home state and RN license in Massachusetts prior to employment for all NP tracks; maintain active licensure throughout teaching. • Active APRN practice, if applicable, in-home state, for all NP specialty clinical/didactic courses. • Other credentials will be considered on a case-by-case basis depending upon the experience and expertise of the applicant. • Teaching Experience: Current experience with online teaching preferred. • Technology Experience: Microsoft Word and Excel; Zoom for conducting synchronous meetings; various learning management platforms; consistent and reliable internet access; reliable personal computer; consistent and reliable phone service. • Willingness to obtain licensure in related states per BON requirements. Initial requested additional state licensure may be reimbursable by Regis College and renewal of licensure at candidate's expense. • Ability to uphold the university's commitment to inclusive excellence in a diverse educational community. Working Conditions/Physical Demands • Work at a distance, home based. Normal office environment, not subject to extremes in noise, odors, etc. • May spend extended periods at terminal, on telephone, or operating other office machines requiring eye-hand coordination and finger dexterity. Compensation: $1,535.87 per credit