Front Desk Agent
Residence Inn Altamonte Springs · Altamonte Springs, FL
Job description(tap to read)
Compensation Type HourlyHighgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developinga diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Residence Inn Altamonte Springs 270 Douglas AveAltamonte Springs, FL 32714Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Be aware of all rates, packages and special promotions as listed in the Red Book. • Be familiar with all in-house groups. • Be aware of closed out and restricted dates. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Be familiar with hospitality terminology. • Have knowledge of emergency procedures and assist as needed. • Handle check-ins and checkouts in a friendly, efficient and courteous manner. • Use proper two-way radio etiquette at all times when communicating with other employees. • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. • Be able to complete a bucket check, room rate verification report, and housekeeping report. • Balance and prepare individual paperwork for closing of shift according to hotel standards. • Maintain and market promotions and guest programs. • Maintain a clean work area. • Assist guests with safe deposit boxes. Qualifications • College course work in related field helpful. • Experience in a hotel or a related field preferred. • High School diploma or equivalent required. • Computer experience required. • Customer Services experience preferred. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management.
CDL-A Drop and Hook Team Truck Driver - $0.40 to $0.73 per mile in Altamonte Springs, FL
AllTruckJobs · Altamonte Springs, FL
Company Driver | Drop and Hook. Whether you're an experienced driver or just starting your career, Western Express has a place for you!. Bring your own co-driver or make a new friend once you’re here.
Team Member
Checkers Drive-in Restaurants · Altamonte Springs, FL
PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members willpassionately serve our Guests, by providing excellent Guest service and fast, BOLD food! HOW YOU MAKE A DIFFERENCE EVERYDAY • Building sales and profits by promoting Guest satisfaction • Escalating any concerns or recommendations to the General Manager • Identifying and responding to Guests' needs • Completing cross-training and certification in multiple positions • Adhering to policy and procedures to maximize Guest and employee satisfaction • Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? • Guest service or food preparation experience • Basic math skills Ability to work flexible schedule and extended hours • High energy to keep up with our fast paced environment • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow • High School Diploma or General Education Degree (GED) - Preferred • Food Safety Certified - Preferred WHAT'S IN IT FOR YOU? • Operations Excellence: Our team expects and delivers nothing but the best • Training & Development: We bring out the best by ensuring everyone gets well trained • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's • Benefits & Rewards: As a Team Member, you will be eligible for the Employee Assistance Program (EAP) as of your first day. Eligibility for the 401(k) plan goes into effect after 1 year of service. You can also earn Team Member bonuses! • Compensation: Work today & get paid tomorrow!** As you grow with the organization, your benefit offerings grows as well! **Details available at the restaurant during your interview** REQ# 6492 LOC# Altamonte Spring (6314-1002)
Seasonal Associate-Altamonte Mall
Victoria's Secret · Altamonte Springs, FL
Seasonal Associate-Altamonte Mall Pay Range: $15.00 – $17.75 Brand: Victoria's Secret Location: Altamonte Springs, FL Location Type: On-site Job Area: Store: Sales and Support Associate Employment Type: Part-time Why You Belong Here At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Position Overview: Seasonal Selling Associate The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. The Seasonal Sales Associate is a temporary role meant to support the needs of the store during peak seasons. What We Offer • 40% Associate Discount • Free Mental Health (EAP) benefits for you and those who live with you • Free Product • Flexible Schedule • Competitive Pay Key Responsibilities: When assigned to the sales floor: • Drives store sales and growth by personally selling to customers • Proactively engages with customers, reads cues and responds effectively • Provides customers with the perfect bra fit by asking effective questions • Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently • Reinforces customer buying decisions at checkout and encourages purchase of additional items • Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: • Processes merchandise to be floor ready and maintains back room and under stock to brand standards • Replenishes merchandise to brand standards to ensure product is placed on the sales floor • Assists with other projects as needed including markdowns, re-tickets, and mark out of stock When assigned to floorset activity: • Executes floorset proficiently • Understands and adheres to brand standards • Assists with maintenance of back room and under stock All associate roles at Victoria's Secret are responsible for: • Driving top line store sales results and growing the business • Maintaining focus on bras as the premier product differentiator • Preparing for each shift by knowing sales, promotions, and procedures • Recovering and replenishing merchandise • Understanding and adhering to visual merchandising standards • Assisting in housekeeping and reporting maintenance issues • Building awareness and skills in loss prevention • Supporting store strategy to reduce shrink • Providing a safe working environment • Demonstrating Company values • Building loyalty through the Rewards Program • This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Qualifications • Exhibits an authentic desire to exceed the customer's expectations • Proven ability to meet or exceed goals preferred • Demonstrates a sense of urgency • Has a healthy, competitive spirit, while maintaining a team focus • Is resilient and bounces back quickly from setbacks • Pursues opportunities to take on more responsibility • Seeks out coaching from leaders and peers to improve productivity; leads own learning • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
* Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.* Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.* Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.* In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.Customer Experience* Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations* Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.* Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.* Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.* Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.* Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.* Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.* Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.* Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area.* Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.* Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.* Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).* Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.* Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.* Supports keeping all counters and shelves clean and well merchandised.* Knowledgeable of all store systems and equipment.* Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.* In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.* Complies with all company policies and procedures; maintains respectful relationships with coworkers.* Completes any additional activities and other tasks as assigned.Training & Personal Development* Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.* Obtains and maintains a valid pharmacy license/certification as required by the state.Communications* Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.Basic Qualifications* Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).* Must have a willingness to work a flexible schedule, including evening and weekend hours.* Demonstrated attention to detail and ability to multi task and manage execution.* Experience in identifying operational issues and recommending and implementing strategies to resolve problems.Preferred Qualifications* Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.* Prefer to have prior work experience with Walgreens, with an evaluation on file.We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsSalary Range: $17 - $20 / Hourly