Customer Service Trainee
Delta Dental of Michigan · Tulsa, OK
Job description(tap to read)
Customer Service Trainee Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training will be hybrid. At Delta Dental of Michigan, Ohio, and Indiana we work to improveoral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Typical Assignments In a developing and learning capacity, the Trainee will perform the following typical assignments: • Researches inquiries by accessing the claims processing system and other informational sources • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc. • Maintains related departmental records and files • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc. • Makes corrections to claims and eligibility • Enters new claims, eligibility and subscriber information into the mainframe • Reviews subscriber's coverage to determine type and level of benefits Minimum Requirements • Possess a high school diploma or equivalent • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position) • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
Grocery Delivery Driver
DoorDash · Tulsa, OK
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
Outpatient Registered Nurse - RN
Fresenius Medical Care · Tulsa, OK
Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses. Performs ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for ass
Clinical Clearance Specialist (RN) Remote, United States Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited localoptions and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Clearance Specialist is a fully remote 1099 contractor role within Charlie Health's Clinical Operations / Admissions function. This RN serves as the dedicated clinical reviewer for escalated admissions cases involving eating disorder (ED) and substance use disorder (SUD) presentations—cases that require nursing-level clinical expertise beyond the independent decision-making scope of the CAT team, but that do not require physician review. You will own the clearance review queue, interpret labs, vitals, and EKGs, issue timely admission determinations, and serve as the primary clinical bridge between the admissions team and medical leadership. Responsibilities • Receive, triage, and independently review escalated clinical clearance requests submitted by the CAT/CAA team • Apply nursing clinical judgment to determine admission appropriateness for complex ED and SUD presentations • Review and interpret ED medical clearance labs (electrolytes, CBC, prealbumin, phosphorous, liver function) and integrate findings into clearance determinations • Evaluate EKG findings relevant to ED presentations—bradycardia, QTc prolongation, ST/T wave changes—in context of nutritional and electrolyte status • Assess orthostatic vital signs and recognize hemodynamic instability • Issue timely clearance outcomes (clear for admission or refer out for HLOC) and communicate directly to CATs • Serve as clinical liaison between the CAT team and medical leadership; prepare organized case summaries for physician-level escalations • Track and follow up on pending lab results; coordinate with clients and providers to eliminate admission delays • Maintain the clinical clearance queue in Salesforce; ensure all 'Admission Pending — Clinical Clearance' cases are reviewed promptly • Coordinate MAT-related clearances per state/insurance eligibility criteria; escalate to medical leadership as needed • Identify process gaps and recommend updates to decision trees, templates, and SOPs • Contribute to CAT team training on clinical clearance expectations and escalation criteria Requirements • Active Registered Nurse (RN) license in good standing; unrestricted licensure required • Minimum 2–3 years of nursing experience; behavioral health, medical-surgical, or eating disorder/SUD-adjacent settings strongly preferred • Working knowledge of ED medical stability criteria: %IBW, percent weight change, BMI thresholds, and refeeding syndrome risk • Ability to review and interpret ED lab panels and identify clinically significant flags: electrolyte abnormalities, CBC deviations, nutritional markers, and liver function • Comfort reviewing EKGs for ED-relevant findings in the context of electrolyte status and nutritional presentation • Working knowledge of SUD presentations including withdrawal risk, MAT, and SUD level-of-care criteria • Strong knowledge of level-of-care frameworks (IOP, PHP, residential, inpatient) and LOCUS criteria • Excellent written communication; ability to document clinical reasoning clearly and concisely • Proficiency with or ability to quickly learn Salesforce or similar CRM/admissions platforms • Familiarity with ASAM criteria preferred; experience in virtual/telehealth behavioral health settings preferred • Bilingual (English/Spanish) a plus • Work authorized in the United States Compensation & Benefits This is a 1099 independent contractor role. Hourly compensation is commensurate with experience and credentials. The total target hourly compensation for this role will be between $48 and $52 per hour at the commencement of engagement. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, and other relevant business considerations. Our Values • Connection: Care deeply & inspire hope. • Congruence: Stay curious & heed the evidence. • Commitment: Act with urgency & don't give up.
Data Entry Specialist - Medical Records (Remote)
Sharecare · Tulsa, OK
Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . Job Summary: Data Entry Specialist is responsible for accurately inputting patient information into Sharecare's internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data. **Essential Functions: ** • Accurately enter and update patient data in internal and client-facing systems • Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI) • Ensure data accuracy and consistency while meeting productivity benchmarks • Maintain strict confidentiality and comply with HIPAA and company privacy policies • Collaborate with team members to support process improvements and service quality • Provide courteous, timely, and professional communication with internal and external stakeholders as needed **Qualifications: ** • Proficiency in Microsoft Office applications • Strong organizational and multitasking skills essential • Demonstrated ability to manage time effectively and meet task deadlines • Willingness to learn programs and processes quickly • Strong documentation, communication, and customer service skills • Self-motivated, dependable, and able to work independently or as part of a team • Proven ability to maintain productivity, utilization and quality performance standards **Physical Requirements: ** • Ability to sit or stand for extended periods of time • Physical capacity to lift and carry 25 lbs. • Manual dexterity is sufficientfor long periods of typing, writing, and handling documents • Visual acuity to read documents and use a computer monitor • Clear speaking and hearing ability for communication • Adequate hand-eye coordination and sensory abilities for job-related tasks. **Information Governance Accountabilities: ** • Understand the organization's information governance program & individual role responsibilities • Participate in required education and compliance training. **HIPAA/Compliance: ** • Maintain the confidentiality of patient and clientinformation • Comply withHIPAA standards and all relevant corporate integrity and security obligations. • Report unethical, fraudulent, or illegal behavior • Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.