Front Desk Agent

42A Human Resources Specialist

Army National Guard · Centralia, WA

When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard’s Human Resources Specialist is the primary go-to person.As an HR Specialist, you will help Soldiers develop their Guard careers and provide personnel support and assistance to all d

" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.

$7,500 Sign-on Bonus for External Candidates! M-F no nights, weekends or on-call! This position will be visiting patients in the Lewis County area. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. An RN functions as part of the primary care team, and reports to the Clinical Services Manager (CSM). The supports the APC and our members to coordinate care services. This role works in close collaboration with all of the team members and may support multiple providers. The RN works under the direction of the provider, and activities are delegated to the RN by the provider or the team CSM. The RN understands and supports the CPM models of care Institutional Special Needs Plan (ISNP), Institutional Special Needs Plan (IESNP) and Transitions to Skilled (TTS) and works in collaboration with the team to meet the goals of the program. This role will support our members telephonically and in- person in patient settings and home settings. Primary Responsibilities: • Establishes and maintains communication and a trusting collaborative relationship with the ICT, member/RP and primary caregiver staff in the ALC and APC? • Communicates with multiple organizations operational units for seamless coordination of benefits, i.e., utilization review staff, provider relations liaison, pharmacy, etc.? • Reviews member's status and assists to achieve progress toward goals; adjusts the ICP as necessary? • Performs administrative functions for or on behalf of the PCP and/or APC? • Participates in program effectiveness analysis and planning? • Performs member visits and rounding as established and directed by the APC? • Communicates status of member with APC for evaluation and ICP updates? • Communicates with member, family/RP, primary caregivers of the community and other members of the ICT with each member visit? • Assists with other clinical and quality responsibilities for member, e.g., gaps in care? • Attends meetings on behalf of the APC and communicates updates to the ICP with the ICT? • Provides clinical educational programs for facility staff? • Communicates information on behalf of the APC to the member, family/RP and primary caregiver staff at the ALC? • Coordinates and collaborates with the health plan/client? • Assists with ACP? • Performs collection of data including functional status, BMI, vital signs, urine test for proteinuria, IFOBT specimen collection, and other clinical data. Results are entered into EMR and reviewed by APC? • Performs care coordination activities within the ALC to ensure member needs are met. (i.e., member?external provider appointments, therapy needs, durable medical equipment (DME) and transportation)?? • Stays abreast of all Model of Care (MOC), documentation and policy updates communicated email, newsletters and team meetings? • Maintains an understanding of and utilizes clinical resources independently including but not limited to Resource1, iCoreCodeGenius, Sparq, Learnsource and other Optum internal sites.? • Maintains confidential health information according to state and federal regulations including HIPAA? You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Current unrestricted Registered Nurse license in Washington state • 3+ years of RN experience • 1+ years of case management experience • Experience with using electronic medical records • Basic Microsoft Office skills with the ability to navigate in a Window's environment • Proven excellent communication and customer service skills • Valid driver's license and the ability to travel locally 75% of the time Preferred Qualifications: • BSN • Experience working in post- acute care, such as long term care or hospice and/or Case Management experience as an RN • Experience working with the geriatric population • Familiarity with the long-term care business environment Washington Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Customer Service Representative - Inbound Calls

Talkdesk · Centralia, WA

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement. Job Description We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. Qualifications • High school diploma or GED • Must be at least 18 years of age • Authorized to work in the United States • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) • Ability to follow detailed processes and meet performance expectations • Strong communication and active listening skills • Comfortable navigating computer applications and web-based tools • Ability to work independently and remain accountable to schedules Preferred: • Prior call center or customer service experience • Bilingual (Spanish/English) preferred but not required • Familiarity with phone-based or computer-based support environments Additional Information • Flexible scheduling options after certification • Paid training following successful client certification • W2 employment structure with payroll, protections, and stability • Paid time off and optional supplemental insurance (Aflac) • Household telehealth access through MDLive • Access to performance-based incentives • Career advancement pathways into support, QA, and leadership roles • All applicant information is kept confidential under EEO guidelines Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins. Follow us on Facebook at: Videos To Watch