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Business Development Manager - Retail Construction

Bureau Veritas · Centralia, WA

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A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color,religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions. City: Remote State: Remote Job Summary: The Business Development Manager is responsible for driving revenue growth through the acquisition of new clients and expansion of existing accounts for design-build, construction management, program management, and turnkey project delivery services. This role develops and executes strategic sales initiatives targeting national and regional clients across multi-site and portfolio-driven markets including self-storage, light industrial, logistics and transportation facilities, medical retail, retail banking, and select high-volume retail programs, while also supporting opportunities within retail, hospitality, healthcare, automotive, and other commercial sectors. The position serves as a trusted advisor to owners, developers, corporate real estate teams, facilities leaders, and asset managers, identifying opportunities, cultivating executive-level relationships, and securing projects that align with the company's strategic growth objectives. Success in this role requires a strong understanding of commercial construction delivery methods, consultative selling, market development, and the ability to manage complex sales cycles from prospecting through contract execution and long-term account growth. Target Markets: Self-Storage | Light Industrial | Logistics & Transportation Facilities | Medical Retail (e.g., dialysis and outpatient care providers) | Retail Banking | Multi-Site Retail Portfolios | Capital Improvement Programs | National Rollout Initiatives Essential Duties & Responsibilities: • Drive revenue growth by identifying, pursuing, and securing new business opportunities for project management, program management, design-build, and turnkey project delivery services across targeted industry sectors, with a primary focus on multi-site portfolios within self-storage, light industrial, logistics, medical retail, banking, and high-volume retail markets. • Develop and execute strategic account plans to penetrate target organizations, establish executive-level relationships, and position the company as a preferred partner for capital projects, facility development, and portfolio programs. • Lead the full business development lifecycle including prospecting, qualification, discovery, solution development, proposal strategy, contract negotiations, and project award. • Cultivate relationships with key decision-makers including corporate real estate executives, facilities leaders, asset managers, developers, owners, procurement teams, and construction stakeholders responsible for capital planning and project execution. • Identify and secure national account, multi-site rollout, renovation, and capital improvement program opportunities through proactive market engagement, industry networking, and strategic relationship development, particularly within organizations operating large geographically dispersed facility portfolios. • Collaborate with operations, project management, engineering, architecture, and executive leadership teams to develop customized client solutions, pursuit strategies, and winning proposals that align with project goals and business objectives. • Position the company's project management and project delivery expertise through consultative selling, helping clients navigate project risks, budgets, schedules, delivery methods, and long-term facility strategies. • Develop, maintain, and manage a robust sales pipeline while accurately forecasting opportunities, tracking client activity, and driving pursuit strategies through Salesforce CRM and other business development tools. • Represent the company at industry conferences, trade organizations, client meetings, and networking events to strengthen market presence, enhance brand visibility, and generate qualified opportunities within targeted portfolio-driven industries and emerging growth sectors. • Consistently achieve or exceed established sales, revenue, and client acquisition goals while expanding existing client relationships and identifying opportunities to cross-sell additional services across the company's platform. Core Duties & Responsibilities: • Establishes objectives within the market by identifying key organizations and researching and analyzing these organizations; understands current and future market trends for key organizations. • One of the key position objectives is to identify and qualify potential clients that fit BV's ideal client profile with the goal of setting up client meetings to propose engagements with BV. • Follow up and close leads established in conjunction with the Executive Vice President of Sales. • Establishes objectives by forecasting and developing sales plan for assigned territories and projecting expected sales volume. • Develops relationships with targeted clients by facilitating introductions, building rapport through additional contact, arranging /attending business events, and participating in industry functions. • Establishes market by identifying, penetrating and developing long term relationships with key organizations or agencies managing asset portfolio. This position involved sales targeting, prospecting, proposing, upselling, and closing new business. • Services targeted clients by conducting sales calls to establish an understanding of the account's business strategies and organizational structure, as well as to position BV's capabilities. • Customizes BV services for clients by adjusting and focusing the sales efforts to targeted client's business needs. • Increases BV's business by developing broad, deep, long-term relationships within the client's organization. • Responds to client Requests for Information, Quotations, and Proposals while meeting strict deadlines. • Acts as client representative within BV to identify and direct investigation of problems, develop solutions, and ensure projects are delivered as requested by client. • May be required to indirectly or directly supervise employees within the sales team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work. • Represents BV at local and national industry-specific conferences. • Candidates must be able to cross sell services from other business lines. • Inputs opportunities accurately and on a timely basis. • Keeps management informed by working within Salesforce and communicating with management on a weekly/monthly basis about activities/progress within the assigned region. • Devises new and innovative ways to market products and services. • Compiles and submits information on specific client transactions for preparation of proposals, statements of qualification, etc. • Monitors competition by gathering current marketplace information on pricing, products, market trends, etc. • Enhances professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. • Protects operations by keeping company information confidential. • Delivers outstanding customer service through timely response and proactive solutions to clients' needs. • Demonstrates BV's guiding principles in support of the company's strategic goals. • Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives. • Maintains safe and clean work area by complying with all procedures, rules, and regulations. • Must be able to meet the physical demands of the job. • Travel by Plane, Motor Vehicle, Train (up to 50% of workweek / work month) to client sites across the U.S. Supervisory Responsibilities: May indirectly or directly supervise employees within the team. May be asked to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities could include training employees, planning, assigning, and directing work. Qualifications: Education: • Bachelor's degree (B.A. or B.S.) from four-year college or university in related field • In lieu of degree, 5 - 8 years of related experience and/or training, or equivalent combination of education and experience. Experience: • Minimum of 2 - 5 years of related experience (division specific roles), or minimum of 5 years of related experience (market sector focused roles). Demonstrate an ability to sell business to business services. Certificates, Licenses, Registrations: • • Valid driver's license required with no significant motor vehicle record (MVR) points/violations (clean driving record). Skills: • Proven ability to develop and execute strategic business development initiatives that drive revenue growth and expand market presence within multi-site commercial real estate and facilities portfolios. • Expertise in selling project management, program management, design-build, and turnkey project delivery services. • Strong track record of building and maintaining executive-level relationships with owners, developers, corporate real estate teams, facilities leaders, and portfolio managers. • Skilled in identifying, qualifying, and securing complex capital project, renovation, and multi-site portfolio opportunities. • Experience leading consultative sales processes from prospecting and discovery through proposal development, negotiation, and contract award. • Ability to develop strategic account plans that increase client engagement, retention, and long-term revenue growth. • Proficient in preparing and delivering compelling client presentations, qualifications packages, and pursuit strategies. • Strong understanding of commercial construction delivery methods, capital improvement programs, and facility development initiatives, particularly within self-storage, logistics, industrial, banking, retail, and medical facility environments. • Demonstrated ability to collaborate with cross-functional teams to develop customized solutions that align with client objectives. • Effective at managing sales pipelines, forecasting opportunities, and leveraging CRM tools to support business development activities and achieve sales goals. Competencies: Language Ability: Ability to write reports, business correspondence, and standard operating procedures. Ability to effectively present information and respond to questions from clients, peers, and technical field staff. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. Technology Skills: To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software. Knowledge, Skills, and Other Abilities: • Ability to motivate, develop, and direct people • Time management skills • Active listening skills • Critical thinking skills • Problem solving skills • Oral and written communication skills • Ability to work independently, as well as in a team environment. • Ability to work in a constant state of alertness and safe manner. • Ability to successfully work from remote location. Physical Demands: While performing the office/offsite duties of this job: The employee is regularly required to use hands. The employee is frequently required to stand, walk, sit, talk and hear. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the home or company office environment is usually quiet. While traveling, the employee may be required to: • Repetitive use of hands/fingers for keyboard interaction (frequently) • Reach with hands and arms • Talking (communicate with onsite contact) • Vision (close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus) • Operate an electronic tablet in the field for live data collection. • Operate a computer (up to 100% of workweek) • Operating a motor vehicle • Ability to travel across the U.S. by Plane, Motor Vehicle, Train as determined based on client/employee location. Overnight stays away from home will be required. Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com. We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity! If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below: READY TO LEAVE YOUR MARK IN A SMARTER SOCIETY?

Test Technician Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. Job Summary Battelle is seeking a Test Technician to provide hands-on technical support for TSA acceptance testing activities supporting a broad range of testing and evaluation activities nationwide. This is a remote position and will require nearly 75% annual travel. The successful candidate will work under the direction of a Test Lead or Senior Test Lead and plays a critical role in ensuring tests are executed safely, accurately, and in accordance with TSA-approved procedures and schedules. **Please note, this position is contingent upon Battelle receiving a contract award. Final hiring decisions will depend on organizational needs and candidate qualifications, with employment commencing only after the award is confirmed. Responsibilities • Support on-site test execution and remote acceptance testing activities for checkpoint and/or checked baggage systems. • Assist with test setup and teardown, including positioning equipment, test articles, test kits, and data collection devices. Inspect test kits prior to deployment to verify completeness, condition, and readiness. • Execute test steps as directed by the Test Lead using TSA-approved test plans and procedures. • Operate and monitor test equipment during execution, ensuring proper handling and safe operation. Assist with data collection during testing, including manual data recording and electronic capture. • Communicate test issues, anomalies, or safety concerns to the Test Lead promptly. • Coordinate with Test Leads, logistics personnel, OEM representatives, and site personnel during test events. • Assist with retesting activities when systems fail or require verification. Key Qualifications • Associate degree in related field; 2–4 years of hands on technical experience supporting testing, field operations, maintenance, or equipment deployment. Experience working with electrical, mechanical, or electromechanical systems. • Ability to follow detailed test procedures and accurately document results. • Strong attention to detail and commitment to safety and quality. • Basic computer skills (Microsoft Office, data entry, email). • Ability to lift and move test kits and equipment (up to 50 lbs). • Ability to work in industrial, airport, laboratory, and OEM factory environments. • Willingness to work nights, weekends, and non standard hours during test events. • Willingness and ability to travel extensively; work will be performed remotely with nearly 75% travel. • Sole US Citizenship with eligibility and willingness to obtain and maintain a DoD Secret Security Clearance and to obtain TSA Suitability. Salary Range & Compensation • Battelle is committed to fair and equitable compensation practices. The hourly range for this role is $29 - $41, in addition to our comprehensive benefits package. A candidate's salary is determined by various factors, including but not limited to education, relevant work experience, skills, and certifications. Salary ranges may vary based on geographic location and market conditions. Benefits: Live an Extraordinary Life We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. • Balance life through a compressed work schedule : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time. • Enjoy enhanced work flexibility, including a hybrid arrangement: You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. • Take time to recharge : You get paid time off to support work-life balance and keep motivated. • Prioritize wellness : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. • Better together : Coverage for partners, gender-affirming care and health support, and family formation support. • Build your financial future : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. • Advance your education : Tuition assistance is available to pursue higher education. A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: • Apply your talent to challenging and meaningful projects • Receive select funding to pursue ideas in scientific and technological discovery • Partner with world-class experts in a collaborative environment • Nurture and develop the next generation of scientific leaders • Give back to and improve our communities Vaccinations & Safety Protocols Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws). Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle. The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.

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Fire, Emergency & Security Systems Apprenticeship

Castle Employment Group · Lake Mary, FL

About The Role Fire, Emergency & Security Technician Apprenticeship Heathrow: The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. Job Description The broad purpose of this occupation is to protect individuals and properties from risk and danger. This might mean installing Fire, Emergency and Security Systems to detect intrusion, provide surveillance, monitor and control access to buildings, properties and sites or to detect fire and emergencies. Technicians would use a wide range of systems using various communication technologies with electrical and electronic components. Duties typically include: • Planning, installation, testing, commissioning and handover of fire, or security systems equipment • Carrying out preventative and corrective maintenance • Fault diagnosis systems and their components • Working in accordance with customer specification and industry regulations • Work with designs, specifications and installation manuals • Plan and complete first fix cable runs using the correct methods of containment and protection • Isolate communication links to remote monitoring centres, testing links and reinstating • Carry out programming and configuration of all fire or security systems and training users on the operations • Complete the commissioning and handover procedure of a system Trade/Site-Based Role -This role involves regular manual handling of loads up to 25kg, working outdoors, and working on uneven terrain. K10 Apprenticeships will consider reasonable adjustments where possible to support individuals in carrying out the essential duties of the role. K10 are a disability confident employer, who are proud to support apprentices in the workplace and at college. The K10 team being trained in assisting learners with varying levels of support and guidance. If you have any disabilities or require reasonable adjustments in the interview process, please let us know and we would be happy to accommodate. Typical Working Week 40 hours p/w with start time between 07:00 & 08:00 inclusive of paid 8 hours at college. PersonSpecification • Proactive approach, taking pride in their work and taking accountability for decisions. • A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment • Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving • Excellent communication and collaboration skills and enjoy working with multiple teams • Ability to analyse and interpret information and effectively communicate this to different team members and audiences • Ability to visit different sites and training days • Curiosity to learn quickly in a reactive and dynamic working environment. • Able to understand and follow health and safety protocols Minimum Requirements English and Maths at GCSE Grade 4 / C or above, or Functional Skills at Level 2 or above. The information/qualifications you provide on your CV will be verified; any inaccuracies will have a negative impact on your application. Desired Requirements An individual passionate in fire and security systems with the ability to complete hands on installation work as well as system configurations and fault diagnosis. The individual should also be comfortable speaking to clients and working in different environments. Key Training/College Information K10 will enrol you to the Level 3 Fire Emergency and Security Systems Technician course and fund your qualifications through an accredited training provider. The apprenticeship duration is 36 months with up to 3 months for End Point Assessment (EPA). Eligibility To start this apprenticeship, you'll need to be: • Living in England for the last 3 years and have right to work status • Not enrolled on any other courses • 18+ due to site H&S rules • Drivers license... • Location Details.... The Heathrow Shared Apprenticeship Scheme seeks to support our sustainability strategy 'Connecting people and planet', and our ambition to make Heathrow a great place to live and work for our colleagues and local neighbours. As such, certain opportunities are currently available only to individuals living in the 9 local boroughs surrounding Heathrow. These are: • Hillingdon • Hounslow • Ealing • Spelthorne • Windsor & Maidenhead • South Buckinghamshire • Elmbridge • Slough • Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction. GDPR Privacy Statement We are committed to protecting your personal data. Any information you provide as part of the recruitment process will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data will be used solely for the purposes of assessing your suitability for the role and for related recruitment activities. If you are unsuccessful, we will retain your personal data for 24 months following the conclusion of the recruitment process, after which it will be securely deleted, unless we are required to retain it for legal or regulatory reasons. You have the right to withdraw your consent and request deletion of your data at any time during this period. To do so, please contact [email protected]. #INDHEATH

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Fire Investigator

Rimkus · Lewisburg, TN

Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference! Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment. NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement! Requirements ESSENTIAL JOB FUNCTIONS: • Determines the origin and cause of fires and explosions involving structures, equipment, vehicles, heavy equipment, agricultural equipment, and other losses. • Assists in securing the fire/explosion scene to prevent removal or damage of potential evidence. • Conducts on-site, hands-on forensic fire analysis. This includes scene photography, interviewing witnesses and gathering information, taking possession of items, cause and origin determination, report preparation, and providing testimony in deposition and trial. • Searches for, identifies, collects, and labels any potential evidence/items from the fire scene, including devices used to set, start, or further the progress of fire; protects the chain of custody of potential evidence/items. • Provides technical and scientific support to clients for subrogation and litigation purposes. • Conducts code compliance research including electrical, gas, fire, building and installation code violations. • Facilitates and helps present continuing education seminars on fire-related topics. • Performs other duties as assigned. REQUIRED SKILLS and ABILITIES: • Must have a high level of analytical skills. Work requires continual attention to detail with the ability to define problems, collect data, establish facts, and draw valid conclusions. • Must be able to interact and communicate with clients at all levels (e.g. internal and external). • Must have knowledge of a variety of computer software applications including but not limited to, Microsoft Office • Applications and computer-assisted engineering and design software. • Ability to read, analyze, and interpret common scientific and technical reports, journals, financial reports, and legal documents. • Ability to write scopes of work clearly and coherently, budget estimates, schedules, reports of findings, proposals, general correspondence, and other technical documents. • Ability to respond to inquiries from internal and external clients. Capable of effectively presenting information to top management, clients, public groups, and/or boards of directors. REQUIRED EXPERIENCE, EDUCATION and CERTIFICATIONS: • IAAI-CFI certification preferred. • A minimum of NAFI-CFEI with the ability to obtain an IAAI-CFI within 18 months. • 5+ years of related work experience in fire investigation or a related field. • AAS in Fire Science, Fire Investigation, Forensic Science or related experience as a fire investigator, firefighter, or law enforcement officer/investigator. PHYSICAL DEMANDS, OVERTIME, and TRAVEL: • Physical Demands - Work is performed both in an office setting and at outside locations (i.e. Client's office, industrial, construction, and/or residential sites). Employee is frequently required to climb ladders, walk on roofs, and work in space-limited areas. Employee must wear a tight-fitting respirator during investigations. Employee may be required to shovel fire debris, move furniture and other household/ commercial items and operate lifts as needed. Employee may lift and/or move up to 50 pounds. Employee must be sharp, focused, and alert when conducting site inspections interacting with clients, preparing written reports of findings, and testifying in deposition or trial. Clear vision and depth perception are also necessary. • Overtime - Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with to meet the demands of the position. • Travel Requirements - This position requires up to 50% local travel. Some out-of-area and overnight travel may be required. Valid driver's license and reliable form of transportation. At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions. Rimkus is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. Rimkus works with a limited number of approved recruiting partners. All agency submissions must be made through our designated submission process. Unsolicited resumes will not be recognized. Benefits • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work From Home

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Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . After Hours Schedule: • Evening Shift: Saturday - Wednesday 3:00 PM - 11:30 PM EST **This role includes working holidays. Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Functions: • Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. • Date stamps all requests and highlights pertinent data to facilitate processing. • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Maintain equipment in excellent operating condition (inside and out). • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. • Maintains a neat, clean, and professional personal appearance and observes the dress code established. • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. • Maintains working knowledge of the existing state laws and fee structure • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. • Maintains confidentiality, security and standards of ethics with all information. • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: • High School Diploma (GED) required • A minimum of 2 years prior experience in a medical records department or like setting preferred • Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required • Excellent organizational skills a must • Must be able to type 50 wpm • Must be able to use fax, copier, scanning machine • Must be willing to learn new equipment and processes quickly. • Must be self-motivated, a team player • Must have proven customer satisfaction skills • Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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