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$18.17–$27.31/hr

Fleet Client Services Specialist II

Cox Communications · Slaton, TX

TruckingPosted 7+ days ago
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Job description(tap to read)

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Fleet Client Services Specialist II Management Level Individual Contributor Flexible Work Option Can work remotely butneed to live in the specified city, state, or region Travel % No Work Shift Variable Compensation Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Cox Fleet keeps your fleet moving! Looking for candidates within 160 miles of NY, NY. Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Fleet Services Coordinator II to support the growth of the company. Duties & Responsibilities: • Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician • Timely and accurate documentation and notation in all Cox Fleet systems regarding each customer contact • Providing excellent customer service for all internal and external customer calls • Be professional and establish positive customer rapport • Obtain customers approval for all repairs and services to be performed • Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business • Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a positive customer experience • Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for each supported technician • Continuously develop and improve company capabilities in Dispatching and Service Scheduling • Additional duties and special projects as assigned Requirements: • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field • Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization. • Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners. • Excellent organizational skills and the ability to balance a variety of tasks. • Strong Excel and data entry skills, and the ability to learn new platforms (such as Cox Fleet IT Systems, including Web Wrench, MobileFrame, RO Writer) • Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful. • Ability to work independently and collaboratively within a team environment. • Excellent problem-solving skills • Highly organized with exceptional follow-through abilities Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

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$85k–$110k/yr

$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!

Hiring Drivers Now · Slaton, TX

Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!

Full-timeTrucking
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Dedicated Reefer CDL-A Truck Driver Jobs ($1,800+/Wk) Quick Apply! Apply today and within 24 hours you'll receive multiple job offers. Earn up to $1,800+/Wk based on position/location. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Dedicated Reefer Driver Pay: Up to $1,800+/Wk Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!

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CPJ Recruitment logo

Remote Travel Customer Representative

CPJ Recruitment · Slaton, TX

About the job Remote Travel Customer Representative • • We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry. Key Responsibilities • • Assist clients remotely via email, phone, and messaging platforms • Answer travel-related inquiries in a clear, professional, and friendly manner • Support itinerary updates, cancellations, changes, and special requests • Provide guidance on destinations, travel requirements, and agency procedures • Monitor upcoming trips and proactively communicate with clients when needed • Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate • Strong written and verbal communication skills • Customer service experience (travel, hospitality, call center, or support roles preferred) • Highly organized, dependable, and detail-oriented • Comfortable working independently in a remote environment • Able to learn new systems, tools, and processes quickly • Passionate about travel and helping others travel with confidence What We Offer • 100% remote, work-from-home position • Flexible scheduling options • Full training and ongoing support • Growth opportunities within a travel-focused company • Access to travel-related perks and industry discounts • Supportive and collaborative remote team environment.

RemoteTelecommuting/Work-At-Home
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Remote Call Center Customer Service Representative Join the Conduent Customer Service Team and grow with a team of people who will challenge and inspire you to be the best. Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Working for you: • $16.50 per hour pay rate (bi-weekly pay) • Paid Training with Equipment provided. • Full-time schedule (40 hrs. a week) • Career Growth Opportunities • Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: Call center representatives answer multiple call types focused on assisting KY residents with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool. It also includes dealing with multiple systems to input and read/interpret data back to the caller. These calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits. Requirements: • Required 1 year minimum experience in High Volume Call Centers • Required 1 year minimum Customer Service Experience • High School diploma or GED • Background and drug screening required. • Ability to adhere to a break and lunch schedule • Excellent typing and grammar skills • Ability to navigate a computer • Excellent customer service skills. • Excellent phone etiquette skills • Reliable internet access • Quiet work environment, free of distractions • Must reside in the State of Kentucky for this position Job Track Description: Kentucky Health Benefits Exchange CSRs answer multiple call types focused on assisting Kentucky Citizens with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool. This position consists of taking back-to-back calls often, without follow up or time between calls for the duration of your shift. It also includes dealing with multiple systems to input and read/interpret data back to the caller. The ideal candidate needs to be able to answer questions fully and capture data into a client system and responsible for memorizing several scripts verbatim per our client's policy. CSR's must answer all calls that come into their station (ie, not hanging up, not responding so that the caller hangs up, and not abusing hold time as it is closely monitored) and maintain professionalism throughout the call regardless of how difficult it may become. As stated calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits. CSR's are held accountable for goals such as valid transfers (valid as defined by the transfer reasons and departments in our knowledgebase), Quality Assurance (guidelines set forth by the client and reported on weekly), Customer Satisfaction Surveys (Again, guidelines set forth by the client and reported on weekly). CSR's are responsible for following a break and lunch schedule daily that is set by our global Workforce team. Our internal department can accurately forecast how many calls we are going to take every 30 minutes, that being said, since we are good at forecasting that call volume, we also know how many CSRs we need to answer all of those citizen calls. So being here is critical. • Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • In some areas, requires vocational training, certifications, licensures, or equivalent experience. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.50 base pay plus ABC incentives. About the Team Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Weekly payRemoteFull-timeCustomer Service/Call Center
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