American Systems logo

$18/hr

Customer Service Representative I

American Systems · Tulsa, OK

Customer Service/Call CenterPosted This week
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Job description(tap to read)

Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. Responsibilities An average day: As a Customer Service Representative I (CSR I), you will answer general questions from callers using the available knowledge base, USPTO website, or other reference material and recommend resources available on the USPTO website. You will assist with MyUSPTO account issues (including password resets) and other website systems related support calls. You may also mail applicable standard printed materials to the caller or refer the caller to a local Patent & Trademark Resource Center (PTRC) for additional assistance. In this position you will: • Answer incoming calls and retrieve voicemails, ensuring that calls are answered on the same day. • Transfer customers to appropriate secondary call centers as needed. • Respond to all incoming facsimiles. • Review and respond to incoming e-mails regarding patents, trademarks, publications, data quality, and products and services that have been sent to the general mailbox. Use knowledge base of pre-approved responses to answer inquiries or requests consistently and accurately. • Send appropriate general information publications. • Use the Customer Contact Management System to track and enter detailed information of all inquiries/requests received including steps taken to resolve any problems encountered. Qualifications • As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with 8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditions. • Must be able to pass federal background investigation and obtain a Public Trust • Demonstrate at least one (1) year of customer service experience, including: phone and/or email contact center experience, data entry, contact center problem logging, Automatic Call Distribution (ACD) telephone systems and face-to-face customer service experience. • Ability to provide courteous and professional interactions with customers. • Experience using a knowledge base. • Effective listening and oral communication skills, • Must be able to speak, read and write in fluent English. • Must be proficient with using software or web-based databases on a laptop or PC as well as various e-mail platforms • A fixed shift schedule will be assigned at the time of hire based on operational needs. All shifts fall within our operating hours of Monday through Friday, 8:30 AM to 8:00 PM EST. • Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document from the GSA Required Identification List. Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $18.00/Hr. - USD $19/Hr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status

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Arise Virtual Solutions logo

Remote Inbound Customer Service

Arise Virtual Solutions · Tulsa, OK

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything

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Oklahoma State University Medical Center logo

Patient Access Representative - Admitting

Oklahoma State University Medical Center · Tulsa, OK

Job Title Registration Representative Job Description Registration Representatives are accountable for directing patients and visitors; collecting monies due for co-pays. Excellent customer service skills are a must. Representatives must have the ability to properly collect, enter and/or accurately update financial and demographic information into a computer; maintain patient confidentiality; provide clear and concise information to those who request it; be able to handle multiple tasks at one time; and be detail oriented. The position tends to be fast-paced at times. Representatives are responsible for greeting patients and assuring all guests entering the lobby areas have purpose to be in the facility. Individuals must be physically capable to transport patients and their luggage. Qualifications Education: High school or GED License / Certification: None Experience Less than one year Job Info Job Identification 11027 Job Category Ancillary Services Posting Date 08/04/2026, 01:07 PM Locations 744 W 9th St, Tulsa, OK, 74127, US Job Schedule Full time Job Shift Midshift

Full-timeHealthcare - Allied Health
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Loyola University Maryland logo

Affiliate Instructor - Education Specialties

Loyola University Maryland · Tulsa, OK

Affiliate Instructor - Education Specialties Employee Type: Regular Office/Department: Education Specialties (JMA) Work Environment: Remote and hybrid positions are open to applicants based in states identified here: Work at Loyola | Loyola University Maryland. Job Type: Part time Anticipated Start Date: Monday, August 31, 2026 Compensation Range: $4,000.00 - $4,500.00 Successful candidates must have a master's degree or higher in a field related to the subject they wish to teach. Applicants should have a minimum of 3-5 years of experience as a teacher, educational leader, or school counselor, or equivalent experience in a related field. Prior teaching experience at the undergraduate or graduate level is preferred. Prior experience with online education and specific tools used at Loyola, including Zoom and Moodle, also is preferred. Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Employment Eligibility: All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. University Description: Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person — mind, body, and spirit — and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Diversity Statement: Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.

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