Detailer
St. Paul Harley-Davidson® · Tulsa, OK
Job description
Detailer Job Objective: Provides assistance to the Service department by enhancing efficiency and workflow and other tasks as needed QUALIFICATIONS Skills * Able to receive and follow directions. * Ability to meet the company's production and quality standards PHYSICAL REQUIREMENTS Environment * Indoors -air-conditioned areas * Outdoors- in various elements of weather Physical Movements * Sitting - on a regular basis * Standing - on a regular basis * Walking - on a regular basis * Bending/Twisting and/or Stooping - on a regular basis * Kneeling and/or Squatting - on a regular basis * Lifting over 50 lbs - on a regular basis * Reaching and/or lifting overhead - on a regular basis * Climbing - stairs as required * Repetitive hand/finger movement - on a regular basis * Grasping/grabbing with hands - on a regular basis * Pushing / Pulling - on a regular basis GENERAL EXPECTATIONS * Devote himself/herself to ensuring customer satisfaction * Able and willing to work flexible hours * Inquire about management, production, and quality requirements established by the company * Develop and maintain effective listening skills * Understand and follow company rules, policies, and expectations * Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals * Understand business terminology and remain current with technology changes in products and service * Know and comprehend federal, state, and local requirements which govern the company's business * Attend company meetings as required * Participate in performance management * Uphold the company's non-disclosure and confidentiality policies and agreements * Follow lawful directions from supervisors * Interact well with others and positively influence employee morale * Work evening, weekend, and holiday work hours as required * Maintain a professional personal appearance JOB-SPECIFIC RESPONSIBILITIES * Offer aid to technicians with maintaining a clean, efficient work area by keeping the service area organized * Maintain the appearance and cleanliness of general facilities * Detail all new and used motorcycles at the dealership * Wash motorcycles to restore the pristine condition of the machine and reflect the expectations of the dealership * Handle requests courteously, cheerfully, and quickly * Greet all customers promptly using politeness and friendliness * Relocate motorcycles to proper locations through Service department/Warehouse * Perform deliveries and pickups as required * Assist with uncrating and setting up new motorcycles
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