$16–$29/hr
Customer Service Representative
UnitedHealthcare At Home · Wichita, KS
Job description
Telecommuting Position This position is national remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum Insight is improving the flow of health data and information to create a more connected system. We removefriction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together. Positions in this function are responsible for providing expertise and customer service support to callers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. This job requires working independently and most tasks are not continuously reviewed by others. Supervision/guidance is required for higher level tasks. This position is full-time. Employees are required to have flexibility to work any 8-hour work shifts between the hours of 8:00 AM - 5:30 PM PST, Monday through Friday. This may not necessarily be within your time zone in which you reside as it is based upon client need and the time zone in which the client operates. This will be on the job training and the hours during training will be during normal business hours. Primary Responsibilities: • Answers inbound phone calls while providing a high-quality patient/caller experience. • Reviewing patient liability questions and concerns. • Schedules, reschedules and cancels appointments. • Performs referral coordination including completing Open Referrals and/or referral tracking queue. • Works all assigned work timely according to department standards and documents all actions in the system. • Registers new patients, verifies patient demographics and health insurance, updates patient information in designated databases. • Responds to general information requests and/or inquiries from patients, physicians, medical offices and other callers. • Communicates effectively and in a professional manner. • Processes all work-related responsibilities in an efficient, timely and accurate manner. • Other duties as assigned. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • Must be 18 years of age OR older • 1+ years of experience in a call center or high volume call environment, handling customer service inquiries related to healthcare • Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Flexibility to work any 8-hour shifts between the hours of 8:00 AM - 5:30 PM PST. This may not necessarily be within your time zone in which you reside as it is based upon client need and the time zone in which the client operates. Preferred Qualifications: • Experience using EPIC Telecommuting Requirements: • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: • Time Management • Attention to Detail • Empathy *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
More jobs in Wichita, KS
CDL-A Truck Drivers: GREAT ROUTES AVAILABLE! Top Pay & BenefitsOTR Drivers:Average 2,000+ miles per week. Bonuses may be available. Count on consistent miles and paycheck with flexible home time that works for you.Regional Opportunities:Drive regional and earn strong pay and dependable miles with the confidence of knowing you'll be home every week. Average 1,500 - 2,000+ miles per week. Bonuses may be available.Dedicated Routes:Drive dedicated and enjoy reliable schedules, predictable pay, and consistent routes. Earn up to $70,000 or more annually. Bonuses may be available.Team Drivers:$10,000 Sign-On Bonus/split with an average of 5,000 miles per week!$0.72 -$0.80 CPM split starting payTeams take home an average of $225,000 per year.Don't have a team partner? We will help you find the right partner with our Team Match program. Or make your own team. Now's the time to bring on a family member or friend to be your teammate on the road.Benefits: • Company Drivers: Health, Dental and Vision Insurance with prescription benefits for employees and dependents • 401(k) Match • Basic and Supplemental Life Insurance and Accidental Death and Dismemberment Insurance • Short-Term and Long-Term Disability Insurance • Accident Insurance • Hospital Indemnity, and Critical Illness Coverage • Health Care and Flexible Spending Accounts • Stock Purchase Plan • Employee Assistance Program • 24/7 Driver Support • Tuition Reimbursement • Pet Insurance • Paid Orientation • Home Times vary by location and route with this truck driving job Qualifications: • Must have Class A License (CDL A) and 21 years or older. Must have 3 months of verifiable experience • No more than 1 CMV on-road preventable accident in the last 2 years. No major CMV preventable accidents in the last 5 years. • No more than 2 moving violations in the last 2 years. • No DUI/DWI within the past 5 years, or 10 years if the offense occurred while holding a CDL. • Must be able to pass a DOT physical and drug test. No drug related conviction within the past 5 years, or 10 years if the offense occurred while holding a CDL. No positive/refused tests in the past 10 years with CDL-A/CLP. • SAP drivers are not eligible for hire. Call 956-660-9419 or apply online!
Class A CDL Truck Driver Job Hiring Now! (Up to $110/YR!)
Hiring Drivers Now · Wichita, KS
Class A CDL Truck Driver Job Hiring Now! (Up to $110/YR!) Apply today and within 24 hours you'll receive multiple job offers. Up to $110/YR based on position/location. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Salary: Up to $110/YR Apply now to receive your job offers!
Director of Enterprise Sales - Warehousing
LEGACY Supply Chain Services · Wichita, KS
Job Overview Legacy Supply Chain is hiring a Director of Enterprise Sales - Warehousing to support our growing business units. Qualified candidates will be a results-oriented professional who is enthusiastic and has the ability to align with potential client needs while maintaining the integrity of our business core values. The Director of Enterprise Sales will focus on identifying, scoping, designing, and selling multiple channels, including dedicated distribution and transportation services to targeted industry verticals. This position includes a competitive salary and bonus plan with a comprehensive benefits package including 401(k) plan with up to 5% company match. Schedule and Compensation • Monday - Friday 8am to 5pm • Competitive Salary package based on experience plus monthly uncapped commission Job Details What to expect as a Director of Enterprise Sales: • Act as lead on solution and pricing development on new business opportunities. • Cross-selling of other services within the company offering. • Develop relationships with decision makers within a targeted group of customers. • Understanding of warehouse management systems (WMS), inventory tracking systems and Transportation Management tools. • Act as lead player in developing formal presentations to customers at the executive level. • Ability to work independently and deliver results. • An expert in at least one area of the supply chain domains providing thought leadership and detailed solutions. • Ability to successfully present and influence customers through thought leadership to senior and mid-level managers. • Support sales calls, proposals, and participate in oral presentations. • Expand competencies across supply chain domains and apply to industry specific solutions. • Participate in developing creative thought leading solutions tailored to meet industry and customer needs. • Develop business cases and quantify change impact. • Help define and articulate differentiated value and competitive advantages. • Participate in providing consultative, on-site solutions development. • Collaborate with internal teams to develop and deliver effective business solutions. • Develop proactive and reactive business collateral (solutions to problems, RFP/RFI/Proposals/White Papers). • Participate in industry events, provide content to thought leadership speeches and papers to help increase vertical industry exposure • Other duties as assigned. Qualifications: • College degree, MBA preferred. • 5-10 years of progressive logistics / supply chain experience. • Minimum of 5 years selling dedicated warehousing/storage or distribution warehousing. • Deep understanding of one or more of the following verticals: High Tech, Consumer Products, Life Sciences (Health Care), Industrial/Mfg., Retail and Food & Beverage. • Consulting experience or experience in consultative sales approach. • Strong interpersonal skills / team player. • Strong team building skills. • Keen ability to articulate concepts both verbally and through written documentation. • Keen ability to think creatively, integrates ideas, and develops effective solutions. • Ability to manage multiple activities at one time. • Strong computer skills. • Strong communication skills. • Ability to influence customer's decision process through creative solution development. • Ability to Travel 50%-75%. Why Legacy Supply Chain? • Competitive Pay: Highly competitive wages • Retirement Support: Company-funded 401(k) with top match percentage in the industry • Robust Health Plan: Affordable, comprehensive protection for you and your family - medical, dental, vision, and more • Job Skills Development: On-the-job supply chain skills development, in person and online training • Leadership Development: Programs to prepare future supply chain leaders including new manager training and Leadership Excellence Summit • Career Opportunities: Build a career path at a growing company that focuses on development, succession planning, and HIPO identification About Legacy Supply Chain For over 40 years, Legacy Supply Chain has grown and evolved as a pioneering, mid-sized 3PL provider that businesses depend on to create control over their dynamic omni-channel supply chains. We believe in the power of a more connected world and staying connected to our employees, our customers and their consumers is more important than ever. We take an intentional approach to creating alignment between our people, our culture, and our values. Our proven development methodology ensures that our 6 core values guide our business strategy and our daily behaviors. Our purpose is to develop servant leaders who help people, commerce and communities work better together. Because when people lead by example and serve one another, everyone profits - and that certainly feels like a Legacy worth leaving. Legacy Supply Chain is an equal opportunity employer. Legacy Supply Chain does not discriminate based on race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
Channel Blend Call Center Representative As a representative for Channel Blend, you will be part of a team responsible for qualifying leads in order to fulfill client expectations. We are a call center that works remotely (Oklahoma, Idaho, Texas & Kansas residents ONLY). Our representatives call interested prospects on behalf of other companies and help qualify prospects. You will be expected to follow a script & pre-established guidelines are in place to help you do this. This position requires a minimum of 20 hours per week with a consistent schedule and is compensated at $10 per hour. Required Equipment for Remote Work: • Computer (Not a Chromebook or tablet) • Phone (cellphone or landline) • Headset, Earbuds, or Headset WITH mic • Internet (Ethernet cord, adapter, or wi-fi booster is required) • Mouse for computer (Not a trackpad) Responsibilities: • Follow proper technical procedures utilizing computer and telephone equipment to contact or transfer prospects to generate a qualified lead base to meet client expectations. • Professionally greet prospects by speaking clearly and listening effectively. • Read from and adhere to script procedures as established by the client, which may involve a rigid verbatim script. • Maintain acceptable level of quality assurance scores. • Accurately log qualified leads/sales following proper documentation and reporting procedures. • Successfully qualify leads by verifying all required information according to client and company guidelines ensuring a fully compliant lead. • Comply with all federal, state, client, and company rules, regulations, and procedures. • Provide excellent customer service by always maintaining professionalism. • Maintain a positive attitude towards prospects, co-workers, and all levels of management. • Multi-tasking the essential job functions by reading, typing, speaking, and maneuvering through multiple web forms/screens/browser tabs simultaneously. • Maintain acceptable attendance according to policy. • Be able to adapt readily to changes in scripting, campaign procedures, policies, and any other requirements associated with the job