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Royal Caribbean - Guest Services Officer (Reception)

ISMIRA RECRUITMENT AGENCY · Abilene, TX

ContractCustomer Service/Call CenterPosted This week
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Job description(tap to read)

Guest Service Officer The Guest Services Officer will be responsible for 'Delivering the Wow' while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. BENEFITS: • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces • Earn recognition and career advancement opportunities • Travel around the World • Experience working with more than 72 nationalities • Permanent job with contract 6-8 months onboard followed by 60 days of vacation • Save Money as you do not pay for food and accommodation on board • Competitive salary (find out when apply) • Visa fee will be reimbursed on board • Medical insurance provided during contract RESPONSIBILITIES: • Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, taking the time to understand all requests in detail. Responds to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. • Always 'Looking the Part' the Guest Services Officer plays a key role in being the first impression for the brand and our guests. Through effective ownership and by taking initiative to 'Own the Problem' the Guest Services Officer will whenever possible seek to take accountability for delivering outstanding problem resolution. • Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement. • Maintains current knowledge of all ship's regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. • Provides cash and guest account services at the Guest Services desk such as accepting cash payments, cashing personal or Traveler's checks or exchanging foreign currencies. Follows established procedures to maintain, safeguard, balance and reconcile, assigned cash float. Assists guests during boarding and departure process, including establishing onboard credit, selling and printing Explorations! Tickets and closing of guest accounts. • Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements. • Assists guests with immigration and customs procedures and forms. REQUIREMENTS: • Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). • Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. • Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. • Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions. • Ability to operate basic office equipment, including telephones, computers and copy machines. • Fluent ENGLISH skills - both spoken and written • Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. Nationalities that we can process: For additional security / background check may be required Last updated: March 15, 2024

System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes. CDL-A Flatbed Truck Driver Opportunities:. Experienced CDL-A Truck Drivers.

Driver
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Dedicated Reefer CDL-A Truck Driver Jobs ($1,800+/Wk) Quick Apply! Apply today and within 24 hours you'll receive multiple job offers. Earn up to $1,800+/Wk based on position/location. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Dedicated Reefer Driver Pay: Up to $1,800+/Wk Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!

Full-timeTrucking
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Remote Customer Experience Coordinator

Traveling with Tasha · Abilene, TX

About the job Remote Customer Experience Coordinator Overview We are seeking a Remote Customer Experience Coordinator in the Charlotte area to support clients in planning and organizing travel. This role is ideal for someone who enjoys helping others and delivering a positive, well-organized experience. In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences. This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required. Key Responsibilities • Serve as a main point of contact for client communication via email, phone, and messaging • Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages • Respond to inquiries with accurate, timely, and helpful information • Support clients with reservation coordination, confirmations, and itinerary updates • Research destinations, resorts, and travel options to match client preferences • Maintain organized records of client details and bookings • Provide pre-travel guidance and follow-up support after trips • Collaborate with suppliers and booking platforms to ensure accuracy and quality service Qualifications • Strong communication and interpersonal skills • Ability to stay organized and manage multiple client requests • Comfortable working independently in a remote environment • Attention to detail and problem-solving mindset • Basic computer and internet navigation skills • Customer service, hospitality, or travel experience is a plus (not required) What We Offer • Flexible remote schedule • Access to training, tools, and ongoing mentorship • Supportive team environment • Opportunity to build professional skills in customer relations and travel planning • Performance-based earning potential with no cap Ideal Candidate This role is a great fit for individuals who: • Enjoy helping others and creating positive experiences • Have an interest in travel, hospitality, or event planning • Are self-motivated and dependable • Want a flexible opportunity that can grow over time Additional Information This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.

RemoteContractAdvertising/Marketing/Public Relations
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Highway Construction Lead (Assistant Foreman Trainee) Join the Team at HJC: Highway Construction Lead (Assistant Foreman Trainee) HJC is a recognized leader in enhancing road safety across Texas. As specialists in road barrier and road sign installation and maintenance for the Texas Department of Transportation (TXDOT), we are dedicated to creating safer roadways. We are currently seeking a highly skilled and experienced Highway Construction Lead/Supervisor to join our team and help lead our projects to success. Job Title: Highway Construction Lead/Supervisor Why HJC? HJC believes in recognizing and rewarding the contributions of our team members. We offer a competitive compensation package, excellent benefits, and opportunities for career growth within our organization. Here's what you can expect: Wages: Wage starts at $23/hr depending on experience Benefits: • Competitive salary • Medical, dental, and vision insurance • Life insurance • Disability insurance • Accident insurance • 401k retirement plan Position Overview: As a Highway Construction Lead/Supervisor at HJC, you will be the driving force behind our projects, ensuring quality, safety, and efficiency. You will be responsible for overseeing a team of dedicated Highway Construction Workers, managing project timelines, and ensuring compliance with safety protocols and TXDOT regulations. This role offers the opportunity to make a significant impact on road safety in Texas. Key Responsibilities: • Lead and supervise a team of Highway Construction Workers • Manage project timelines and resources effectively • Oversee the installation and maintenance of guardrails, cable barriers, concrete barrier walls, and road signs • Ensure strict adherence to safety guidelines and TXDOT regulations • Collaborate with team members and stakeholders to achieve project goals • Travel within Texas (Monday through Friday) Qualifications: • High school diploma or equivalent preferred • Class A CDL license is preferred but not required for initial hire • Proven experience in highway construction or related field • Strong leadership and supervisory skills • Ability to work in physically demanding outdoor environments • Commitment to safety and teamwork Join Our Team: If you're a seasoned Highway Construction professional with a passion for safety and a desire to lead impactful projects, we want to hear from you. Join the HJC team and take your career to the next level while contributing to the safety of Texas roads. HJC is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Construction
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