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Aviation Safety Inspector (AW - General Aviation Maintenance (PMI))

Federal Aviation Administration · Centralia, WA

AviationPosted This week
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Job Title The job title is not provided in the raw HTML. Job Description The PMI receives administrative direction from management in terms of broadly defined missions or functions. The PMI, mostly independently, plans, designs and carries out programs, projects, studies or other work. The PMI provides policy assistance to field level Aviation Safety Inspectors (ASIs) on difficult or complex policy interpretations. The work is normally accepted without change. Completed work may be reviewed for adherence to FAA policy and for assurance that project requirements have been fulfilled. ASIs at the FG-14 level establish technical procedures and performance indexes and review complete maintenance programs for general aviation organizations who are leaders in the aviation industry, or who have problems of comparable scope and complexity, or a uniquely complex group of general aviation organizations. Assignments at this level are of great scope and unusual complexity. The following assignments are illustrative: • As a Service wide expert on a particular type of aircraft: Advises other inspectors of major changes; Evaluates new training methods and equipment; Serves on boards that evaluate incidents, accidents, complaints, and other serious problems relating to the aircraft. • As the principal representative in regulatory surveillance of general aviation activities, exercises certificate authority; or evaluates maintenance activities and complete aircraft overhaul facilities. • Exercises certificate authority and safety responsibility over a complex of broad and varied general aviation organizations such as air taxis, executive and/or industrial operators, repair stations, and flight and mechanic schools when the activities monitored equate collectively to a major air carrier in terms of size and complexity of aircraft fleet employed, scope and technical complexity of operations, management sophistication, industry leadership, and public impact. The magnitude, intensity, and scope of program responsibility are typically such as to require significant and regular assistance of lower graded inspectors. FG-14 employees evaluate maintenance programs for organizations which utilize complex aircraft, systems, and equipment. Because of organizational complexity or the advanced technology incorporated in the aircraft, systems, and equipment, employees must exercise originality to resolve unique problems. Other inspectors seek their advice on problems relating to aircraft and their operation and maintenance. The PMI plans and directs the use of time and resources to accomplish organizational objectives. They define, organize, and use resources to accomplish work activities within established schedules, analyze program requirements and accomplishments, and make or direct adjustments as necessary to address organizational needs. Decisions typically have broad impact on the operation or maintenance of a particular type of advanced aircraft, major air carriers, or a geographic area containing a variety of novel and/or complex aviation operations. Decisions also have a significant effect on the safety of the flying public. Contacts are internal and external to the agency. The PMI occasionally represents the agency as a point of contact for policy development, inspection activities or as a technical trainer/instructor delivering formal training. The PMI keeps management informed of the status of all programs and projects and is held accountable for the technical accuracy, proper coordination, and timeliness of completed staff work. Assists in the preparation of a variety of technical and high priority correspondence to the Divisions, aviation industry, other governmental agencies, members of Congress, and the general public. Performs other duties as required.

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Customer Service
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Customer Service Rep-Remote

Precision Staffing Services · Centralia, WA

Job Description Fully Remote Pay: $20 Position needs: • Core hours are 8:00-6:00 EST - shift may vary • Job description attached Job Description This position is responsible for supporting service delivery by using established knowledge of company products and processes as well as by conducting basic analysis to process and support service-related tasks. The incumbent will work under limited supervision and may provide guidance to entry level associates or peers. What you do • Answer all inquiries in a professional manner. • Maintain an understanding of the requirements relating to retirement plan participants. • Educate retirement plan participants on available distribution, rollover, and consolidation options and assist participants throughout each process. • Assist participants in accessing their account on-line; assist in resolving retirement plan participants' requests. • Assist in participant education regarding on-line functionality (i.e. on-line enrollment, transfers, loans and withdrawals) • Become a stakeholder in the future of our organization by identifying process improvement opportunities to increase efficiency and effectiveness of team and still maintain an exceptional level of service. • Protect assets by adhering to all applicable regulations, policies and procedures, regulatory requirements, process requirements and established risk guidelines. • Produce professional correspondence and demonstrates professional verbal communication and customer service skills. • Consult with the Client Service and Admin Service teams to provide assistance as volumes dictate. * Investigate and resolve participant issues and share the results with appropriate parties. Provide written instructions to involved parties. • Maintain the confidentiality of the retirement plan participant to protect and insure compliance with policy and procedures. • Maintain a very global level of knowledge in Retirement Plan areas (New Business, ERISA, Plan Services, and Client Services) and remain familiar with daily processing requirements in these areas. • Effectively coordinates, joins, and/or participates in discussions. May serve on committees to improve procedures and resolve problems within teams and across the department. • Other duties as assigned. What you bring • H.S Diploma or GED • College degree preferred • 1-2 years' customer service experience and previous contact center experience required • Retirement Plans Experience preferred • Special skills or knowledge: o Required: Proficient written and oral communication skills. Must be able to manage a number of priorities at one time while working within required deadlines. Proficient customer focus with excellent interpersonal skills. Ability to assume ownership and ability to work within a team environment. Must have a high level of curiosity and show willingness to learn new methods, procedures. o Preferred: Knowledge of ERISA, IRS/DOL regulations, and qualified plan administration. Proficiency with Microsoft Office products (Word, Excel and PowerPoint). ASPPA exams or equivalents. Knowledge of OMNI, Relius and recordkeeping systems. o Bilingual in Spanish and English preferred. • Some OT required - Must be willing to work 9-6p EST or 8-6p EST with 30-minute lunch What We Offer • Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future. • Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers. • We're committed to professional development, opportunity, inclusion and diversity. Team building and collaboration are also priorities. • A total rewards package with all the comprehensive health and welfare benefits you'd expect, including competitive pay and incentives, 401(k), flexible work schedules and time off to care for yourself and others. • Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, training and career development opportunities. An Equal Opportunity Employer Meet Your Recruiter Nikki Hoffman • cnh@precisionstaffingusa.com

No experienceRemoteCustomer Service/Call Center
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$67k–$70k/yr

Assistant Security Account Manager

Aus · Centralia, WA

Assistant Account Manager Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. Responsibilities: • Under the directionof the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day • This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments • Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized • Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs; • Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed • Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests • Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner • Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director • Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management) • Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support • May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek. Qualifications: • Minimum high school diploma or equivalent • Minimum three (3) – five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required • Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty • Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required • Professional, articulate and able to use good independent judgment and discretion • Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required • Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response Preferred Qualifications: • College education or business classes • Experience in scheduling, operations or other functions of security industry • Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email Benefits: • Medical, dental, vision, basic life, AD&D, and disability insurance • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements • Eight paid holidays annually, five sick days, and four personal days • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Pay: • $67,000 - $70,000/yr.

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