Housekeeper
MCR Hotels · Tulsa, OK
Job description(tap to read)
Tulsa Bixby OK Hampton Inn SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests • Spotless Cleanliness • Product Consistency & Quality • Teamwork Duties and Expectations 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. • Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. • Events: Awareness and support for all groups and events at the hotel. • Technology: Understanding of relevant technology for each role. • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional. • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Housekeeper, Role Specific Duties and Expectations The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel. • Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room. • Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift. • Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean. SECTION THREE: Success Metrics Happy Guests • Management Performance Ratings • Guest Satisfaction Scores/Intent to Return Spotless Cleanliness • GM/AGM Spot Checks • Leadership Walk-throughs (RVP, etc.) • Guest Ratings/Reviews Product Consistency & Quality • Checklist Tracking • Management Performance Ratings • Guest Ratings Teamwork • Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: • Experience in a hospitality, service, consumer-facing franchise or related field preferred. • Can-Do Attitude: Must have a positive attitude and willingness to learn. • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. • Handle Pace and Pressure: Must work well in stressful, high-pressure situations. • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. • Communication Skills: Must be able to convey information and ideas clearly. • Hospitality and Guest Service: Must have a desire to serve all guests. • Age Requirement: Must be 18 years of age or older to perform this job. • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. • Breaks: Clock in/out for breaks at the designated time on your schedule. • Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as: • Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles. • Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. • Kneeling: Bending legs at knee to come to rest on one or both knees. • Crawling: Moving about on hands and knees or hands and feet. • Standing: Remaining upright on the feet, particularly for sustained periods of time. • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. • Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. • Lifting: Carrying certain housekeeping items such as linens, trash, or vacuums. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States. • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities. • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020. • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer. • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What's in it for you? • Hotel Discounts • Weekly Pay • <
CDL-A Refrigerated Team Lease Purchase Driver in Guymon, OK
AllTruckJobs · Tulsa, OK
Driver Orientation Qualification Process Pay to Each Team Driver.
ENGINEERING TECHNICIAN
US Department of War · Tulsa, OK
Duties You will coordinate closely with Ship's force with respect to test readiness and support of shipboard testing. You will report conditions and status of testing to the senior Shipyard managers. You will ensure that test data is reviewed for conformance to specifications You will review and process all work permits that may affect combat systems testing. You will prepare detailed test procedures, through the System Leader, based on NAVSEA derived specification.
Hotel Room Attendant - Tulsa
Osage Casino · Tulsa, OK
Hotel Housekeeping Position Under direct supervision of the Hotel Housekeeping Supervisor, cleans and straightens Hotel Guest Rooms, Hotel Corridors, Elevators and Elevator Bay, Stairwells and Guest Service Areas within the Hotel (Ice & Soda Machine Rooms), including transporting clean and dirty linens and trash to/from designated areas in accordance with Company Standards. Assists with stocking other items within the Hotel Supply Areas as needed. Responsible for moving furniture, boxes, stocking and re-stocking shelves, and trash removal for proper cleaning and readiness for guestutilization. This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position. MINIMUM QUALIFICATIONS/REQUIREMENTS: • Must be 18 years of age or older. • Six months experience in customer service or hospitality preferred. • Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license. • Required to provide documents to show the applicant is eligible to work in the United States. • Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos. • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation. Responsibilities DEPARTMENT OPERATIONS: • At beginning of shift, assist with restocking all Hotel Supply Areas as needed • Moves furniture as needed to facilitate cleaning to Company Standards. • Respond to and fulfill In-Room Guest Service Calls requests for towels, linens, bedding, toiletries and amenities. • Collect soiled towels and linens and transport from Guest Rooms to designated areas. • Vacuums guest hallways, elevators, elevator hallways and guest room floors. • Dusts guest hallway walls, ceilings, woodwork, windows, door panels, and sills. • Make guest room deliveries. • Clean guest rooms consistent with Property Standards, including bed making, carpets, bathrooms, shower enclosures, bathtubs, floors, entry ways, walls, ceilings, windows, mirrors. • Empties Room Attendants carts and wastebaskets. • Fills out maintenance requests for any items that need repair. • Replace light bulbs in Guest Rooms within reach and uses Hotel Management System to create Service Requests for Engineering & Facilities to replace hard-to-reach light bulbs. • Works professionally as a Member of a Team. • Performs all other related and compatible duties as assigned. GUEST SERVICE: • Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. • Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. COMMUNICATION: • Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter. • On an individual basis or in a group format, explains why, shares information, and communicates the purpose of decisions to applicable staff. REGULATORY COMPLIANCE: • Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance. • Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES: • Read, write, speak and understand the English language. Read Company or departmental reports, newsletters, and documents. • Protect the Company's value by keeping information confidential. • Perform assigned tasks under moderate supervision. Follow written and verbal instructions. • Knowledge of applicable safety hazards and procedures. • Knowledge of customer service techniques and practices. • Knowledge of local, state, and federal sanitation laws. • Ability to safely use cleaning products and cleaning machinery. • Ability to work timely and provide thoroughness. • Ability to learn methods of cleaning and caring for the hotel building. PHYSICAL DEMANDS: • The employee is also regularly required to stand for extensive periods of time, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. • Ability to sit, stoop, kneel, crawl, balance, or crouch while performing duties. • Ability to use hands to finger, handle, or feel. Ability to use arms to reach and lift above shoulders. • Must have normal auditory and good verbal communication. • Ability to lift, drag, push, or pull up to 50 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Position requires heavy exertion in daily activities. Required to lift or move upwards of 50 pounds. WORK ENVIRONMENT: • Work is generally performed in a Hotel setting. Exposure to second-hand smoke. • Noise level in the work environment is moderate to high. • Evening and/or weekend shifts may be required. Extended hours and irregular shifts may be required. • Employee may be exposed to blood/bodily fluids. • The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people. • The employee may be exposed to risks associated with the use of tools/machinery or chemical hazards.
Workday Security Lead
Anveta · Tulsa, OK
Workday Security Lead Workday Security Lead Boston Area – Remote – some travel Remote – may be some travel that client will expense. Must have Hospital experience (this hospital is in the Boston area. Must be a Workday Security Lead with heavy Administration and Architecture. Must Haves: • Workday Security Administration • Workday HCM Pro • Deep expertise in Workday security models • SOX • Expertise in Workday security groups, domain security, business process security, and role-based access control. • Hospital Pluses: • CISSP, CISA, or related certification preferred The Workday Security Lead is responsible for the strategic architecture, governance, administration, and optimization of the Workday security model. This senior-level role requires deep expertise in Workday security structure, including security groups, domain security policies, business process security policies, role assignments, segregation of duties, and the organizational context that drives access within the tenant. Leveraging advanced application security capabilities, the lead oversees enterprise-wide Workday security initiatives, including role design, address governance, compliance, audit readiness, and long-term security roadmap planning. The role also partners with HR, Finance, Payroll, IT, Compliance, and executive leadership to ensure Workday security solutions are secure, scalable, compliant, and aligned with approved roles, business priorities, and regulatory requirements. The ideal candidate must possess at least two Workday implementations in their background within healthcare. Technical Skills: • Designs and configures Workday security structures including security groups, domain policies, business process security, and role-based access controls. • Provides Workday security support through accurate configuration, compliant access administration, integrated controls, and secure governance. • Oversee complex security design activities involving provisioning, deprovisioning, role assignments, and attestation dependencies. • Leads security audits, segregation of duties assessments, data protection controls, and access governance activities within Workday • Develop advanced security frameworks, approval standards, and monitoring controls. • Defines enterprise standards for access reviews, security documentation, and evidence retention. • Manages technical aspects of Workday security changes, including regression testing, validation, and production readiness. • Ensures technical readiness for Workday release cycles and coordinates security-related tasks with IT and business teams. Communication and Influencing skills: • Adhere to detailed work plans and timelines for Workday security initiatives. • Identifies resources needed to complete assigned tasks and provides timely status reports. • Drives consensus among HR, Finance, Payroll, Compliance, and IT stakeholders on Workday security decisions. • Facilitate leadership briefings to present security strategy, control maturity, risk posture, and remediation plans. • Authors governance standards, role design documentation, and Workday security operating procedures.