Customer Assistance Representative Full Time

Airline Customer Service Representative at DFW Airport Customer Service DFW Airport, TX • Part-Time ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to international airlines at Dallas Forth Worth International Airport (DFW). We cater to a distinctive clientele. We offer full-time and part-time positions. • Excellent advancement opportunities • Paid Training • Dynamic Workplace • Medical benefits (Full-Time Employees) • Voluntary dental, vision, and a matching 401k plan • Amazon Incentives and travel perks Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : • Learn behind-the-scene workings of an international airport. • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. • Enjoy the opportunity to professionally interact with high-profile passengers. • Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? • Eager to learn new skills • Organized and logical thinker • Make quick and rational decisions • Problem Solving • Ability to adapt quickly to unforeseen situations • Effective communication skills and good listening skills • Able to multi-task and carry out duties in a dynamic environment • At least 18 years of age, high school graduate or G.E.D equivalent. • Eligible to work in the United States • English proficient, other languages are a plus. • Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Required Skills * Excellent problem solving skills * Excellent math skills * Basic computer skills * Able to pay close attention to details * Able to multi-task

Evening Part Time Service Team Member

Michaels · Dfw Airport, TX

Store - DFW-BURLESON, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. • Help customers shop, locate products, and provide them with solutions • Provide a fast and friendly checkout experience; execute cash handling to standards • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments • Educate customers on the Voice of Customer (VOC) survey • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) • Participate in the truck unload, stocking, and planogram (POGs) processes • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store • Perform Store In Stock Optimization (SISO) and AD set duties as assigned • Support shrink and safety programs • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members • Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires • Retail and/or customer service experience preferred Physical Requirements Work Environment • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching, and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (  and  Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit  www.michaels.com . At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com . Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English ( EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers ( Federal FMLA Poster Federal EPPAC Poster (

Early Morning Truck/Replenishment

Michaels · Dfw Airport, TX

Store - DFW-HURST, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. For this particular position we are looking for team members that are available for a midnight truck once a week and 5-6am the rest of the week. • Help customers shop, locate products, and provide them with solutions • Provide a fast and friendly checkout experience; execute cash handling to standards • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments • Educate customers on the Voice of Customer (VOC) survey • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) • Participate in the truck unload, stocking, and planogram (POGs) processes • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store • Perform Store In Stock Optimization (SISO) and AD set duties as assigned • Support shrink and safety programs • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members • Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires • Retail and/or customer service experience preferred Physical Requirements Work Environment • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching, and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com  and  Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit  www.michaels.com . Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance ( page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English ( EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers ( Federal FMLA Poster Federal EPPAC Poster (

Telecom Dispatcher

JCS Process & Control Systems · Dfw Airport, TX

Telecom Dispatcher Position at Triage Partners, LLC Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country's largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world. Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day. Perks of Working at Triage Partners: • Hybrid/Remote Flexibility • Comprehensive Benefits Package • 401K Retirement with Company Match • Paid Time Off • Career Advancement Opportunities • A Quality Employee Recognition Program Position Overview The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly. Key Responsibilities • Research and adjustment of work orders. • Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact. • Timely updates of actions and events in the field that may impact customers. • Maintain the scheduling calendar. • Communicate effectively with outages, customer complaints, additional work orders, work order point allotments • Identify and expedite emergencies, reacting quickly under a diverse set of circumstances. • Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home. • Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company's general operating procedures, programming packages and marketing efforts. • Routing and monitoring work orders to technicians to accommodate customer needs. • Produce regular reports for pending and completed work • Perform other related duties and tasks as assigned or as become evident. Qualifications • Bilingual (English/Spanish required) • Proficiency with Microsoft Office including PowerPoint and MS Publisher. • Previous experience in customer service role. • Superior telephone skills, organizational skills, and communication skills, both written and verbal. • Ability to work flexible and extended hours occasionally as needed. • Must be high energy, positive attitude and comfortable in team environment. • At least one year of Call Center/Help Desk experience. Preferred Qualifications • Experience with Cable Television billing system. • Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute. • In-depth knowledge of both Macintosh and Windows operating system. • One year of experience in dispatch operations, customer service and logistics. • Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting.