Remote Customer Service Representative

Overview The Scheduling Assistant is responsible for scheduling surgical cases for a busy medical group. Must provide professional customer service. Must be able to work in a faced-paced enviroment while gathering required insurance and patient demographic information. Must be able to use independent, sounds judgement in a medical bsuiness office setting. Responsibilities • Books, coordinates, and reschedules patient appointments as needed • Updates and maintains daily schedules for field technicians • Ensures that all cases are covered • Maintains and updates current information on schedlues ensuring that patients are scheduled properly • Actively communicates with field personnel and managment needed Qualifications • High School degree • At least 6 months experience in a general office enviroment • Minimum 1 year work experience in customer service

Patient Access Representative, Full-Time (On-site) The Patient Access Representative is the first point of contact for patients, business partners, vendors, and employees. A pleasant, professional, polished presence with the ability to troubleshoot and direct inquiries to the appropriateparty is required. Completes patient registration activities, performs clerical, and reception duties as assigned. Requirements: • High school diploma or equivalent required • Previous clerical experience or leadership experience required • Strong communication skills required • Working knowledge of MS Office applications which include Outlook, Word, and Excel • Ability to work in fast paced environment • Ability to interface with the staff at the insurance carriers, HIM, and Business Office • Ability to read, write and understand documents, correspondence, and memos • Ability to effectively present information one-to-one and in group situations to customers, clients, and other employees in the organization. • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form • Critical thinking skills required • Effective PC skills • Prior experience in medical clerical environment preferred • Two or more years of general clerical experience required Essential Functions: • Admits patients to the Facility following established policies and procedures • Assembles patient forms and confirms patient identification • Answers telephone courteously and in a quiet, pleasant voice • Accepts and relays messages effectively • Maintains and protects each patient's right to confidentiality per HIPPA guidelines • Identifies emergencies and initiates appropriate response • Assumes clerical duties and responsibilities as necessary • Maintains order and cleanliness of the desk and lobby areas • Accurately collects co-payments and deductibles • Ensures monies collected are recorded accurately and timely • Demonstrates qualities of Service Excellence. Positive customer service and telephone etiquette by treating all customers with dignity and respect • Ensures notifications to insurance have been accurately obtained as required • Enters charges and E/M Levels as listed on charge sheet as assigned • Exhibits flexibility in work schedules and assigned tasks • Maintains minimal error rate in demographics • Maintains productivity as requested by Patient Access Manager • Obtains and verifies patient demographic and financial information • Participates in group meetings and/or various committees • Makes suggestions to workflow improvements • Notifies Supervisor of any issues • Maintains a positive attitude toward their position and responsibilities • Other duties as assigned Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. • The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis. • The employee must be able to stand and/or walk at least five hours per day. Work Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Crew Member

Chipotle Mexican Grill · Addison, TX

...Crew Member, Crew, Restaurant

Dispatcher The Dispatcher will work in the state of the art dispatch center for our Fuel Transport Division to ensure customer demands are met. This mission critical role will receive calls from customers and sales representatives and dispatch drivers. Must be able to use problem-solving skills to resolve capacity issues. Benefits and Perks • $27/hour • Schedule: 4 days on, 3 off (12 hour shifts) currently hiring for day/night shift • Medical, Dental, and Vision health insurance elections • Voluntary STD, Life, Accident Coverage, Hospital Indemnity, and Identity Theft • 401K with a 4% company match • Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance offered at no cost • PTO • Direct deposit or Pay Card • Online pay stub access • 24-7 office support Job Duties: • Daily phone contact with management, drivers, and customers. • Handle any requests, orders, and concerns from customers. • Monitor the electronic logging device for efficiency and hours of service • Route and prioritize deliveries. • Responsible for accurately keeping required records. • Communicate with customers regarding deliveries. • Other administrative projects and duties as assigned Requirements: • 3-5 years of dispatching or logistics experience • Above average interpersonal skills, written, and oral communication. • Proficient computer skills: typing, scanning, etc. • Able to focus in a high pace environment