Patient Service Representative
Allmed Staffing · Irving, TX
Job description
Large managed care company is looking for Patient Service Representatives to help with call wait times and take inbound calls providing provider appointments and general inquiries. WORK LOCATION:6161 N State Highway 161, Irving, TX 75038 PAY: $19.00 CONTRACT DATES: ASAP - 8/31/26 HOURS: M-F, 8-5 RESPONSIBILITIES • Answer inbound calls from patients and providers regarding appointments and general inquiries • Refer calls to providers according to protocols • Track appointments and document information completely, timely, and accurately • Make outbound calls to remind patients of appointments or to coordinate resolution of care opportunities with patients, providers, and pharmacies. • Maintain confidentiality and adhere to HIPAA requirements. QUALIFICATIONS • Highschool/GED or equivalent • Excellent oral and written communication skills • Previous customer service in a healthcare setting is preferred • Must be able to multi-task \#ZR
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