$20–$21/hr
Customer Service Representative
Tempo · Irving, TX
Job description(tap to read)
Customer Service Representative Hot Job Tempo Headquarters Irving - Irving, TX 75061 Overview Salary Range $20.00 - $21.00 Hourly Position Type Full Time Job Shift Day Education Level High School Category Construction Description Summary: Tempo's Customer Service Representative is a top-notch, first impression specialist that is committed to providing exceptional customer service to our customers. This position will be responsible for answering all incoming calls, schedule appointments, and answer or redirect customer concerns. Our Customer Service Representative will also perform other duties as assigned. Essential Duties and Responsibilities: • Answer and schedule inbound service calls. • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Promoting our Club Memberships • Navigate our company database platform proficiently. • Building customer relationships while assisting customers professionally and accurately. • Other duties as assigned. Qualifications • Friendly, outgoing. • Upbeat, professional, and enjoys helping people. • Genuine empathy toward customer's problems. • Knowledge of the HVAC industry and terminology is recommended but not required. • Able to multitask, prioritize, and manage time efficiently. • A willingness to help in all areas within the department…TEAM PLAYER. • Detail oriented. • Able to process high volumes of work with accuracy. • Pass a pre-employment drug screen and criminal background check. • Salesforce experience will be plus point. Education and/or Experience • High school degree or equivalent. • Minimum of two years' experience of Customer Service and/or relevant experience required; Experience in HVAC or construction is a plus. • Basic knowledge of Microsoft Office applications (Outlook, Excel and Word). • Excellent written and verbal communication skills • Product knowledge of Tempo's services a plus. Physical Requirements: • Must be able to sit for long periods of time. • Must be able to work varying shifts including days, nights, and weekends. Language Skills Bilingual (English/Spanish) preferred Benefits: • Employee ownership (ESOP) with Employer Match • Competitive pay • Paid vacations (3 weeks) • Bereavement Pay • 7 holidays • 1 Floating Holiday • Health, Dental, Vision Insurance • $25,000 life insurance/$25,000 AD&D (additional voluntary life/AD&D products available) • Disability income protection plan (Short-Term & Long-Term Disability) • 401 (k) savings plan • Continued education and training programs Tempo is committed to equal employment opportunity to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, religion, color, gender identity, ethnicity, age, creed, sex, national origin, sexual orientation, disability status, veteran status, marital status or any other category protected by applicable federal, state or local laws
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8pm Receiving
SanMar · Irving, TX
8pm Receiving Irving, TX Shift: 8pm-4:30am Pay: $18.00 What's the Short Version? A Receiver/Loader is required to unload and load incoming and outgoing trailers by following standard operating procedures (SOP) which may include, sorting, palletizing, and moving product. What Will You Be Doing? • Unload and load product by following standard operating procedures. • May use electric Power Jack to move pallets and/or product as needed. • Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers. • Meet minimum standards and accuracy standards and delivery deadlines. • Maintain safe, neat and clean work area by adhering to SanMar safety regulations. What Are We Looking For? • High School Diploma or equivalent is preferred • Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information • Basic math skills in counting and quantity required • Demonstrated ability to follow directions and change priorities or job duties as business needs require • Ability to work efficiently, with minimal supervision • Ability to work in high-demand, high-volume environment while meeting deadlines • Able to work both independently and within a team • Demonstrated verbal and written communication skills • Strong attention to detail • Comprehends verbal and written instructions • Essential days or overtime may be required • May need to complete and maintain SanMar's Lift Operator Certification every three years What's Our Offer? Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.