Customer Service Representative

Job description

Customer Service Representative Now hiring for a Customer Service Representative Location: Irving, TX Pay Rate: $18.50 – $19.50 per hour Schedule: Flexible between 7:00 AM – 8:00 PM ET, plus occasional Saturdays Talk, Solve, Smile—That's the Job. Looking for Customer Service Representative jobs in Irving where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates. Requirements • Minimum of 1 year of tenure in each of your last three positions • Previous customer service experience in a call center, retail, hospitality, or similar environment • Strong communication and problem-solving skills • Ability to work a flexible schedule, including occasional Saturdays • Reliable attendance and ability to work in a structured, metric-driven environment • Hardwired internet connection required (Wi-Fi not permitted) • Dedicated, distraction-free home workspace • Must pass a background check and drug screen • No time off permitted during the first 90 days Job Duties • Handle high-volume inbound customer calls • Assist customers with account inquiries, service requests, and issue resolution • Provide accurate information regarding mortgages, housing, permits, and related services • Document customer interactions and complete post-call tasks accurately • Meet quality, productivity, and schedule adherence metrics • Deliver professional, courteous customer service on every call • Collaborate with team members and leadership to ensure customer satisfaction Benefits • Competitive Weekly Pay • Comprehensive Benefits including medical, dental, and vision coverage • Life and Disability Insurance for added peace of mind • Optional 401(k) Plan to help you prepare for the future • Supportive Team Environment focused on professional growth and customer success "The Staffmark team had consistent communication and a friendly demeanor." Staffmark Associate Ready to talk your way into a steady paycheck? Apply now