Customer Service Scheduler

Customer Service Representative The Customer Service Representative will provide exceptional customer support to both internal and external clients by leveraging an in-depth understanding of the organization's products and services. This role requires strong collaboration with the Customer Service Manager and the Production team to ensure efficient communication and smooth operations. Responsibilities • Communicate with customers regularly for updates on in-progress jobs via phone or email. • Resolve customer inquiries related to jobs and quotes promptly. • Manage customer quote approvals, re-quoting as necessary, ensuring client satisfaction. • Coordinate with production, shipping, warehouse, and common carriers to expedite or trace missing or delayed shipments. • Ensure quotes are processed efficiently and within defined timeframes. Essential Skills • Collaborate effectively with other departments and individuals within the organization. • Demonstrate strong computer skills, including proficiency in ERP systems (Quantum/Component Control) and Microsoft Office. • Ability to read, write, and follow verbal instructions in English, with basic math skills. • Build and maintain lasting relationships with customers, ensuring repeat business. • Exhibit excellent interpersonal, written, and verbal communication skills. • Possess knowledge of the aviation industry and airline Maintenance, Repair, and Overhaul (MRO) processes. Additional Skills & Qualifications • Knowledge of general office clerical procedures. • Ability to regularly exercise sound judgment in decision-making. • High school diploma required; a college degree in a business-related field is preferred. Why Work Here? Join a team that values collaboration and continuous improvement. Benefit from a supportive work environment that encourages professional growth and customer satisfaction. Be part of an organization that prioritizes safety and employee well-being. Work Environment The role requires sitting or standing for extended periods, with frequent walking, bending, and reaching. Occasional squatting, lifting, carrying, pushing, or pulling up to 20 pounds may be necessary. The position involves repetitive hand movement, eye-hand coordination, and manual dexterity. Corrected vision and hearing to normal range are necessary. The work location is in Carrollton (Dallas), Texas, with no protective equipment required but potential exposure to materials as indicated on Material Safety Data Sheets. Job Type & Location This is a Contract to Hire position based out of Carrollton, TX. Pay and Benefits The pay range for this position is $28.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carrollton, TX. Application Deadline This position is anticipated to close on Jul 29, 2026.

Warehouse Picking Associate 1st Shift: 8:00 am - 5:30 pm Hourly Rate: $14.18+, plus benefits Position Summary Accurately selects, packs, and ships finished goods or raw materials according to what is required from a provided picking list. Essential Duties and Responsibilities Include the following. Other duties may be assigned. • Picks product using the SA AWS system following all applicable SOP's. • Confirms correct items and quantities per picking ticket or additional documentation. • Places product on provided cart or pallet in an organized fashion. • Identifies inventory issues and communicates these to the warehouse supervisor or manager. • Generates packing lists/manifests, BOLs, and arranges for transportation. • Is aware of and identifies hazardous materials and ensures safe and appropriate transportation of hazardous materials. • Promptly notify supervisor or warehouse manager of any backorders. • Maintains accurate inventory control by following all SOPs and processes and participates in inventory counts. • Keeps and maintains all required records of materials sent. • Maintains a safe work environment. • Keeps their respective area of the warehouse clean and orderly. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Benefits We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive annual salary, an extensive benefits package including paid time off, medical, dental and vision benefits, 401K plan with company match, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

CDL A Or B Driver A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a CDL A or B Driver! Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a CDL A or B Driver! Why drive with White Cap? • Attractive shifts Monday-Friday, no nights, weekends, paid holidays and more. • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. • Stability: Since 2020, White Cap has doubled in size and continues to grow. • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential. • Love where you work: White Cap has been certified as a Great Place to Work. • Inclusive culture: Work in a place that values and celebrates who you are. • Stay safe on the road: We keep our drivers safe by adhering to strict maintenance schedules and regular inspections. • Be recognized for your work: We recognize and reward drivers who show an unwavering commitment to safety. A CDL Driver at White Cap • Coordinates and delivers products to customer jobsites. • May use a truck-mounted forklift (Moffett or Piggyback) to unload shipments at customer jobsites. • Follows DOT regulations in accordance with vehicle maintenance and operates with a strong sense of safety. • Ensures that manifests and all paperwork are accurate. • May assist warehouse staff with pulling and preparing orders for shipment. • Has a minimum of one year of CDL Driving experience and required state license. • Performs other duties as needed. Preferred Qualifications • Have a current Class A or B Commercial Driver's License (CDL) issued by the state in which the candidate resides with all the relevant endorsements required for the type of equipment being operated (i.e., Hazardous Material to transport hazardous materials that require placarding) • Two years of commercial driving experience compliant with Federal Motor Carrier Safety Regulations and DOT regulations preferred • Forklift certification preferred • Spanish language proficiency If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Deliver Driver/Shipping And Receiving Associate SafeTech USA is actively seeking a Deliver Driver/Shipping and Receiving Associate for our facility located in Carrollton, TX. This position requires an individual who is detail oriented with a strong work ethic. The successful candidate will not only be responsible for driving to customers 3 days a week (Tuesday, Thursday and Friday) and assisting with shipping and receiving duties, or other tasks as assigned. Duties And Responsibilities: • Responsible for all aspects of the logistics department, including driving to customer sites, shipping and receiving. • Work with management personnel to resolve any transportation issues or concerns. • Pack and unpack items properly to mitigate the possibility of damage. • Ship packages both domestically and internationally. • Obtain all required documentation for international shipments and ensure package is properly secured and labeled. • Complete required documentation for shipping Hazardous Materials. • Properly classify Hazmat items and ensure IATA documentation is present. • Safely package, secure and label items. • Verify items shipped and received against Customer Repair Orders (RO) and Company Purchase Orders (PO) information. • Perform tasks in accordance with, quality and regulatory requirements. Adhere to security and safety policies. • Basic to intermediate computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills and software programs. • Ability to enter data accurately into databases. • Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc. • Must be self-motivated. • Good eyesight and color vision, manual dexterity, and the ability to carry out complex, repetitive tasks quickly. • Must be able to lift 75-100lbs. • High school diploma or a general education degree (GED). • Minimum of 1 year experience working in shipping and receiving position. • Hazmat Certification preferred. • Ability to pass a drug and background screening. • US citizen or resident status. • Valid US driver's license. SafeTech USA is the nationwide leader in the OEM specific service of aviation safety equipment with facilities and customers across North America. This position allows for personal & professional growth with a strong company that has staked out a formidable and substantial position in a competitive market. SafeTech, founded in 1984, is part of the SK AeroSafety Group and operates across the USA through a network of regional support centers located in Los Angeles, Phoenix, Dallas, Houston, Atlanta, Indianapolis, Ridgeland SC (near Savannah, GA) and Miami, Florida. Over the years, SafeTech has developed strong relationships with original equipment manufacturers, as well as after-market parts and service establishments, to provide the most complete, accurate, cost effective and timely service available in the industry. SafeTech USA team members are eligible for medical insurance, life insurance, dental and vision insurance, paid holidays and vacation, company match to our 401K, and other cafeteria plan offerings. Additional employee perks program available, and the position has monthly bonus eligibility.