Retail Customer Service Associate

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People • Follows instructions of supervisors and assists other team members in performing store functions • Assists in the training of store team members Service • Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need • Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs • Ensures all customer problems are resolved quickly and to the satisfaction of the customer • Takes complex customer orders using order systems and provides accurate pricing information • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents • Maintains a safe, clean and orderly retail Store Profit • Ensures confidentiality of customer data and careful handling of documents, media, and packages • Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change • Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage • Takes preemptive action to prevent errors and waste • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management • Performs multiple tasks at the same time • Looks for opportunities to improve knowledge and skills within the retail Store • Able to operate with minimal supervision • Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook • All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High school diploma or equivalent education • 6+ months of specialized experience • Excellent verbal and written communication skills • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods • Ability to move and lift 55 pounds • Ability, on a consistent basis, to bend/twist at the waist and knees • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time • Ability, on a consistent basis, to work with minimal supervision • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High school diploma or equivalent education • 6+ months of specialized experience • Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods • Ability to move and lift 55 pounds • Ability, on a consistent basis, to bend/twist at the waist and knees • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time • Ability, on a consistent basis, to work with minimal supervision • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. • Applies Quality concepts presented at training during daily activities. • Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. • Know Your Rights • Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.  **What You'll Do - You'll Make the Moment**Behind every Cracker Barrel meal is a kitchen that runs like clockwork. As as a Dishwasher, you help keep it all moving. You're the steady hand behind the scenes, making sure every pot, pan, fork, and plate is spotless and ready to go. Because around here, every little detail makes a big difference.So if you're someone who....+ Can juggle a few things at once+ Takes pride in a job well done+ Stays organized and moves with purpose+ Brings a team-first mindset... come on in, we've been expecting you!No restaurant experience? No worries. We'll teach you everything you need to know.**Focus on You**We're all about making sure you're taken care of too. Here's what's in it for you:+ Good Work Deserves Good Pay: Competitive pay every week | Same day pay access+ Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)+ Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program+ Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together+ More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!**A Little About Us**Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.**See for yourself. Apply now.****Cracker Barrel is an equal opportunity employer.**Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.They say you are the company you keep-And at Cracker Barrel we take that seriously.Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact.We're all in this together-to make a real difference for our guests, every day.That's why, at Cracker Barrel, you're all in good company.Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal.In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 800-333-9566.Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

The Nothing Bundt Cakes Dishwasher sets the stage and makes the magic in our bakery possible. You'll keep the bakery team's equipment clean and ready to make cakes that bring joy to thousands of people every day.But there's so much more to a career here.Enjoy your evenings: We close earlier than most food service jobs.We offer flexible work schedules.We're keeping it casual. T-shirts and sneakers are where it's at!Cake discounts. Yummm!It smells great in here, all the time, and you will too!This job is fun. It's literally a piece of cake!This is a great place to make new friends!1255 Northwest 128th Street, Clive, IA 50325, USA#J-18808-Ljbffr

About UsThe Marzetti Company (Nasdaq: MZTI) manufactures and sells specialty food products. Our retail brands include Marzetti dressings and dips, New York Bakery garlic breads, and Sister Schubert's dinner rolls, in addition to exclusive license agreements for Olive Garden dressings, Chick-fil-Asauces and dressings, Buffalo Wild Wings sauces, Arby's sauces, Subway sauces, and Texas Roadhouse steak sauces and frozen rolls. Our foodservice business supplies sauces, dressings, breads, and pasta to many of the top restaurant chains in the United States.At Marzetti, our mission is to make every meal better through high-quality, flavorful food. Led by our purpose, to nourish growth with all that we do, our team members are dedicated to creating great tasting food and cultivating deep and lasting relationships.OverviewPTO time effective immediately on date of hireMonthly employee engagement activitiesBenefit eligible first of month following 30 days of employmentBenefits include but are not limited to:* Medical Insurance* Dental insurance* Vision insurance* 401(k)* 401(k) matching* Flexible Spending Account* Life Insurance* Accident/Disability Insurance* Adoption Assistance* Employee Assistance Program (EAP)* Tuition Assistance* Paid Parental leavePay Range: $19.00-$21.00/hourWORK HOURS: The work hours of this position require flexibility in order to meet production requirements. Some mandatory overtime may be required, and voluntary overtime may be available. Shift hours: 3 PM - 1:30 AM Monday through Thursday.The Production Line Team Member consists of a wide variety of positions: Inspector, Processor, Packer, and Palletizer. The individual may be a trained and Qualified Individual in job functions that support the Food Safety Plan Critical Control Points and Preventive Controls such as product cooker temperature recording, metal detection operator, assisting in equipment cleaning, and label verification.ResponsibilitiesINSPECTOR* Carefully looks at raw materials, processed, and frozen precooked pasta at various processing steps to ensure it meets our standards of quality. Verify our pasta product is not; under cooked / overcooked / miss shaped / thawed.PROCESSOR* Shapes, stacks, and rolls cheese filled lasagna rolls or sandwiches as they're conveyed to freezer.* Mix and blend powder and granular ingredients for dry mixes.* Mix batches of dough for processing lines.* Assist with daily utensils, equipment, and line sanitation.PACKER* Packers are to ensure the right product is in the right bag and final shipping container.* Sorts, stacks, orientates product to properly fit in finished case.* Fills and weighs frozen pasta pieces to appropriate case or tote weight in accordance with customer requirements.* Ensure all packages are properly coded before packing.* Assist with daily utensils, equipment, and line sanitation.PALLETIZER* Check pallets to ensure they are in good condition for loading product on.* Verify all codes on boxes as complete, accurate, and legible with the line, shift, lot code and product code.* Stack boxes on pallet using correct configuration for the product running.* Obtain powered pallet truck qualification.FOOD SAFETY AND QUALITY RESPONSIBILITIES: Applies the food safety and quality principles as described in the Marzetti Corporate Food Safety and Quality Manual and internal Marzetti Frozen Pasta policies, training and procedures in all applicable aspects of departmental and job functions.QualificationsQUALIFICATIONS* At least 18-years of age* High School Diploma or General Education (GED) preferred.* Prior Manufacturing Experience preferred but not required.* Ability to satisfactorily complete a pre-employment drug screen and background check.* Basic math skills include adding, subtracting, multiplying, and dividing.* Must be willing and able to learn skills necessary to accurately input data into computer, payroll, attendance, manufacturing, and inventory tracking systems.Background* Candidate must be able to pass both a background check and a drug screenWorking Conditions/EnvironmentWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee is frequently exposed to cold and occasionally exposed to heat. The noise level in the work environment is usually loud.AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.Marzetti Frozen Pasta, Inc, is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law, genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.QUALIFICATIONS* At least 18-years of age* High School Diploma or General Education (GED) preferred.* Prior Manufacturing Experience preferred but not required.* Ability to satisfactorily complete a pre-employment drug screen and background check.* Basic math skills include adding, subtracting, multiplying, and dividing.* Must be willing and able to learn skills necessary to accurately input data into computer, payroll, attendance, manufacturing, and inventory tracking systems.Background* Candidate must be able to pass both a background check and a drug screenINSPECTOR* Carefully looks at raw materials, processed, and frozen precooked pasta at various processing steps to ensure it meets our standards of quality. Verify our pasta product is not; under cooked / overcooked / miss shaped / thawed.PROCESSOR* Shapes, stacks, and rolls cheese filled lasagna rolls or sandwiches as they're conveyed to freezer.* Mix and blend powder and granular ingredients for dry mixes.* Mix batches of dough for processing lines.* Assist with daily utensils, equipment, and line sanitation.PACKER* Packers are to ensure the right product is in the right bag and final shipping container.* Sorts, stacks, orientates product to properly fit in finished case.* Fills and weighs frozen pasta pieces to appropriate case or tote weight in accordance with customer requirements.* Ensure all packages are properly coded before packing.* Assist with daily utensils, equipment, and line sanitation.PALLETIZER* Check pallets to ensure they are in good condition for loading product on.* Verify all codes on boxes as complete, accurate, and legible with the line, shift, lot code and product code.* Stack boxes on pallet using correct configuration for the product running.* Obtain powered pallet truck qualification.FOOD SAFETY AND QUALITY RESPONSIBILITIES: Applies the food safety and quality principles as described in the Marzetti Corporate Food Safety and Quality Manual and internal Marzetti Frozen Pasta policies, training and procedures in all applicable aspects of departmental and job functions.