Hotel Guest Service Rep
Kinseth Hospitality Company · Council Bluffs, IA
Job description
What we offer: • Health, Dental, Vision and other benefits available after 60 days • DailyPay • 401k • Paid Training • Paid PTO • Referral program • Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. • Date stamps, sorts, and racks incoming mail, faxes and messages. • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. • Accurately checks out guests and communicates departures with housekeeping staff. • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. • Makes, confirms and cancels reservations via telephone, computer and in writing. • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. • Posts charges such as room, food, liquor, or telephone, to ledger. • Deposits guests' valuables in hotel safe or safe deposit box. • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. • Maintains the cleanliness and organization of the hotel lobby and front desk area. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
More jobs in Council Bluffs, IA
Pharmacy Customer Service Associate
Walgreens · Council Bluffs, IA
Job Description: • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. • In accordancewith state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience • Engagescustomers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Job ID: 1789790BR Title: Pharmacy Customer Service Associate Company Indicator: Walgreens Employment Type: Flexible hours Job Function: Retail Full Store Address: 2508 W BROADWAY,COUNCIL BLUFFS,IA,51501 Full District Office Address: 2508 W BROADWAY,COUNCIL BLUFFS,IA,51501-03509-04405-S External Basic Qualifications: • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications: • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. • Prefer good computer skills. • Prefer the knowledge of store inventory control. • Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Shift: Store: 04405-COUNCIL BLUFFS IA Pay Type: Hourly Start Rate: 16 Max Rate: 18
Detailer
Bass Pro Shop · Council Bluffs, IA
Job Title The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV's in support of a TMBC Sales, Service and Parts operation. Essential Functions • Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. • Washes, cleans, waxes, vacuums, etc. interiors and exteriors of boats for scheduled customer pickups, display and service customer units. • Using a fork lift or tractor, participates in the unloading of incoming boats, motors, trailers and ATVs then transport them to various areas within the dealership, i.e. storage lot, outside display, showroom floor or customer delivery area. • Confirms packing list or invoice of all boat loads or other product deliveries. • Transports and stages customer boats and ATV's to service, rigging and storage yard by moving units from one location to another as necessary. • Maintains an updated list of cleaning supplies and inform Service Manager or Service Lead of needed items. • Assists Rigger and Service Specialist with PDI and VIN verification processes. • Informs Service Manager or Service Lead of any unit concerns or required repairs. • Performs grounds and facility maintenance as required. • Keeps work area neat and clean. • All other duties as assigned. Experience/Qualifications • High School education or equivalent experience • Must possess and maintain a valid driver's license. • Ongoing verification of driving eligibility will be conducted to ensure compliance with company and regulatory standards. • Must be at least 21 years old to qualify for this position. • Successful completion of DOT physical may be required Knowledge, Skills, and Ability • Ability to complete simple math calculation. • Ability to communicate in a friendly and professional manner to our customers and fellow outfitters Travel Requirements • N/A Physical Requirements • Maintain required criteria to operate company vehicles and equipment safely • Ability to operate a Fork Lift and tractor • Ability to lift up to 50 pounds • Ability to stand for extended periods • Ability to work out of doors in all kinds of weather Independent Judgement • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops
Shift: 1:30 PM-10:00 PMHourly Rate: $23.41 an hourJob Summary:The Forklift Operator performs setup and line service for production lines safely and promptly, retrieving ingredients or packaging material during production, transferring finished product to the freezer, receiving inventory, ensuring received inventory is entered into the warehouse management system, and maintaining a clean work area. Forklift operators report to the Warehouse Team Leader. You'll work on-site at the Council Bluffs location. Base rate: $23.41, with attendance incentive $0.60 per hour.Essential Job Functions:* Fulfil the scheduled/assigned times and required overtime for position.* Can read, write, communicate, and comprehend written instructions in English* You will use different types of forklifts including stand-up, sit down, tandem, and rider* Task Analysis* Basic math skills* Basic knowledge of computers* Can move up to 75 lbs.Job Responsibilities:* Perform required safety check of equipment before use* Perform setup and line service for production promptly* Setup production staging areas with required ingredients and materials from daily requisition sheet* Retrieve ingredients/packaging material for production throughout shift* Transfer finished product from the line to the freezer* Prepare to receive trailers by opening dock door, setting dock plate, inspecting trailer, and chocking tires* Inspect and unload trailers* Verify bill of lading* Work flow analysis* You will transfer inventory to open warehouse, freezer, or cooler locations* Rotate date sensitive stock according to company policy* Maintain clean work area (e.g., remove trash, stack pallets, remove damaged pallets)* May perform other tasks as assignedSkills Required:* Knowledge of forklift safety and troubleshooting* Comprehend and understand the effects of product damage* Strategic planning* Task Analysis* Team player* Knowledge of GMP's* You will become PIT CertifiedQualifications:Education: High school diploma or GED.Experience: Minimum of 6 months forklift preferred.Anticipated Close Date: September 14, 2026Location: Council Bluffs, IowaOur BenefitsWe care about your total well-being and will support you with the following, subject to your location and role:* Health: Medical, dental and vision insurance, company-paid life, accident and disability insurance* Wealth: Great pay, 401(k)/pension eligibility, financial wellness programs and stock purchase plan* Growth: Career development opportunities, employee resource groups and team collaboration* Balance: Paid-time off and volunteer opportunitiesOur CompanyAt Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye, Slim Jim and Reddi-Wip.Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
Part-Time Front Desk help
Council Bluffs Area Chamber of Commerce · Council Bluffs, IA
Part-Time Front Desk Help Kinetix Massage & Bodywork is expanding into a larger wellness space and is looking for a friendly, reliable Front Desk Assistant to join our team. This role is essential in creating a welcoming and seamless experience for our clients as they enjoy massage therapy, infrared sauna, yoga, Tai Chi, and other wellness services.