Front Desk Agent

Front Desk Associate

Holiday Inn Express & Suites Omaha Downtown - Airport · Omaha, NE

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities • Manage reservations and check guests in and out using a computerized system • Handle guest requests, such as booking tours or making restaurant reservations • Assist with check-in and check-out processes, including handling payments and issuing keys • Answer phone calls and respond to online inquiries in a timely and professional manner • Assist with organizing and setting up events and meetings • Handle guest complaints and concerns with grace and professionalism • Perform light cleaning duties, such as wiping down counters and restocking supplies and sweeping and mopping. • Other duties as assigned such as folding laundry. Qualifications • Previous experience as a front desk agent or in a customer service role is preferred • Strong communication and interpersonal skills • Ability to multitask and handle a high-volume workload • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems • Flexibility to work evenings, weekends, and holidays as needed Perks • Competitive salary • Employee discounts on hotel rooms and amenities • Opportunities for advancement within the company • Professional development opportunities • Positive and supportive work environment

Security Officers

OMAHA PUBLIC SCHOOLS · Omaha, NE

Omaha Public Schools is seeking a full-time Security Officer to enhance safety during school sessions from August through May. Responsibilities include monitoring hallways, assisting with student supervision, and responding to emergencies. Ideal candidates will have experience in security or law enforcement and possess strong communication and interpersonal skills.This position requires a high school diploma and basic computer skills, along with a commitment to maintaining student safety and security. Interested applicants should be prepared for a thorough background check and other pre-employment screenings.#J-18808-Ljbffr

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. This is 100% inbound customer service environment, with no cold calling or prospecting required. Medica's Customer Service Representatives are the primary contact for members to resolve service inquires for claims, enrollment, billing, pharmacy, as well as interpreting contracts, and explaining benefits. They work telephonically and are responsible for exceptional levels of service satisfaction, providing quality service, and the service recovery process. The service recovery process is critical, and our Customer Service Representatives will utilize this process to assist members in complex situations. Our customer service department offers a fast-paced and rewarding environment where you will receive 4-6 weeks of paid training, comprehensive benefits, and a supportive environment that fosters continual growth! Successful Customer Service Representatives build an amazing base of health plan and health claims knowledge that they leverage to be considered for career advancement opportunities throughout the Call Center and other areas of Medica's business. This class has multiple openings and will start on Monday, August 31st, 2026. Training hours are Monday through Friday from 8:00am-4:30pm CST; after training shifts do change. Our department is open Monday-Friday 8:00am CST- 9:00pm CST, and Saturdays from 9:00am CST - 3:00pm CST. Key Accountabilities • Customer Service experience in a Healthcare related setting preferred • Excellent verbal and written communication skills • Able to deliver high quality service to Medica's members • Ability to interact with the team and support each other in dealing with customer issues • Advanced ability to multi task and manage time efficiently is needed • An ability to identify process improvements, provide mentor and peer feedback, and develop knowledge of multiple products and platforms • Demonstrated ability to learn quickly and respond well to a rapidly changing industry and operational environment Required Qualifications • High School Diploma, GED or equivalent; equivalent work experience will be considered in lieu of educational requirement • 2+ years of customer service experience Schedules after training vary based on business need and may include: • 8:00am-5:00pm • 9:00am-5:30pm • 9:30am-6:00pm • 10:00am-6:30pm CST (shift differential incentives are offered for this later shift) • 10:30am-7:00pm CST (shift differential incentives are offered for this later shift) • 11:30am-8:00pm CST (shift differential incentives are offered for this later shift) • 12:00pm- 8:30pm CST (shift differential incentives are offered for this later shift) • 12:30pm-9:00pm CST (shift differential incentives are offered for this later shift) • *Schedules may include Saturday shifts from 9:00 am - 3:00 pm based on business needs.* This position is a Remote role. To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI. The full salary grade for this position is $34,100 - $53,200. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $33,300 - $41,370. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Front Desk Associate

EVEN Hotels · Omaha, NE

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: • Manage reservations and check guests in and out using a computerized system • Handle guest requests, such as booking tours or making restaurant reservations • Assist with check-in and check-out processes, including handling payments and issuing keys • Answer phone calls and respond to online inquiries in a timely and professional manner • Assist with organizing and setting up events and meetings • Handle guest complaints and concerns with grace and professionalism • Perform light cleaning duties, such as wiping down counters and restocking supplies • Other duties as assigned Qualifications: • Previous experience as a front desk agent or in a customer service role is preferred • Strong communication and interpersonal skills • Ability to multitask and handle a high-volume workload • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems • Flexibility to work evenings, weekends, and holidays as needed Perks: • Competitive salary • Employee discounts on hotel rooms and amenities • Opportunities for advancement within the company • Professional development opportunities • Positive and supportive work environment