Club Manager
Planet Fitness · Urbandale, IA
Job description(tap to read)
Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties and Responsibilities - Recruit, hire, train, schedule and supervise team members. - Member service oversight making sure all team members are providing a great customer service experience at all times. - High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. - Provide support for team members and club members. - Create and maintain a positive image for the club. - Coaching and counseling performance to help achieve company standards. - Ensure prompt opening/closing of gym. - Ensure staff are aware and trained on all current marketing promotions. - Finish manager portion of onboarding, in Paycom, for all new hires. - Ensure the club is open and staffed during all hours of business. - Ensuring self and team members are implementing and adhering to all company policies and procedures...Manager, Customer Service, Retail, Instructor, Team Member
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DoorDash · Urbandale, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
Retail Team Member Overnight Starting pay: $13.58/hr. - $15.58/hr. + $3.00*/hr. shift differential with both career and growth opportunities! Overnight Shift: This is a part-time job opportunity with overnight hours *To qualify for shift differential, you must work a minimum of 5 hours between the hours of 12 am - 6 am You'll be a great fit if... • Must be 21+ for this position • Must be available to work weekends About the Job: • Customer service. Unleash your passion for exceptional customer service in a dynamic, multitasking environment. • Seamlessly transition between roles, engaging customers, stocking supplies, and maintaining enticing food displays • Food Preparation and Displays. Prepare Maverik's delicious recipes while also ensuring displays are clean and ready for customer use. • Embrace the unexpected. Adapting quickly to changing situations, providing exceptional service even in fast paced circumstances. Why Maverik? • Fun Benefits:Fuel your adventure with our employee fuel discount* and 50% off food and drinks. ** • Profit Sharing:When Maverik succeeds, so do you. Team Members are eligible for annual profit sharing-our way of recognizing the important role you play in our success. • Comprehensive Benefit Package:We've got you covered! Full time team members will have access to our Medical, Dental, and Vision insurance, a 401k plan with company match, $20,000 company-paid life insurance, parental leave, and an education assistance/reimbursement program. • Unlimited growth opportunities:We strive to recognize your talent by promoting from within, offering consistent raises, and helping you achieve your professional goals. Physical Requirements • This position involves frequent standing, walking, handling, and horizontal reaching. It also requires reaching above shoulder level and below the waist, as well as activities such as bending, stooping, squatting, crouching, kneeling, and pushing. The role may involve lifting, carrying, or moving objects weighing up to 50 pounds. • Must be able to work safely with equipment that generates and maintains high temperatures, while wearing appropriate personal protective equipment. *To qualify for shift differential, you must work a minimum of 5 hours between the hours of 12 am - 6 am **All team members are eligible. Program rules and usage limits apply. #LI-DNI #LI-DNI
Customer Service Representative
Planet Fitness · Urbandale, IA
Benefits: • Free uniforms • Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical Demands • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA - Advancement Opportunities Check us out on LinkedIn at: JOIN THE CLUB Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Restaurant Delivery - Start Earning Quickly
DoorDash · Urbandale, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.