Supervisor Front Desk
Hilton Hotels · Winter Garden, FL
Job description(tap to read)
Front Desk Supervisor At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. What will I be doing? As a Front Desk Supervisor, you would be responsible for performing your position's responsibilities anddriving company success through performing the following activities to the highest standards: • Supervise the Front Office daily operations. • Assist guests with check-in and out as well as giving support and assisting the Front Desk staff with any questions or guest situations. • Greet and welcome owners/guests upon arrival. • Register guests into the computer, verifying reservation, address, and credit information. • Promote the Hilton Grand Vacation services and provide recognition and benefits to all present members. • Responsible for training and direction of new department Team Members. • Ensure all Front Office quality standards are aligned with and that all policies and procedures are consistently applied. • Provide ongoing training and support to the team. • Maintain a house bank and make a deposit and accurate report of receipts daily. • Supervise and ensure the accurate sequences of events for proper registration and check out of guests. • Assign specific tasks to subordinates relative to credit, missing addresses, registration cards, posting charges, and overall cleanliness and organization of the front desk. • Post miscellaneous charges as requested. • Maintain a daily log of all guests' opportunities with corrective action steps. • Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Manager/Supervisors for handling. • Follow-up on credit opportunities during each shift • Other duties as assigned by management. • Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is crucial to the successful performance of this position. Extraordinary People, Exceptional Benefits: • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision • Recognition Programs and Rewards • Travel Discounts Program • Outstanding Paid Vacation Program and Paid Sick Days • Employee Assistance Program that supports your physical and mental wellbeing • 401(k) program with company match • Tuition reimbursement programs • Employee Stock purchase program • Numerous learning and advancement opportunities • And more! Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role efficiently, you must possess the following minimum qualifications and experience: • High school diploma/GED • Prior related experience • Ability to read, analyze and interpret complex documents. • Ability to build and interpret business communications and reports. • Basic mathematical skills. • Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations. • Excellent interpersonal and service skills. • Ability to resolve conflict, think on their feet, influence and mentor others. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Associate's Degree/College • Voice Certified • 3+ Years of related experience • Prior management/supervisory experience When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Front Desk Supervisor Pet Paradise is looking for "pet people" with leadership and strong customer service experience to fill our open Front Desk Supervisor position. Starting Rate: $16.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)PERKS AND BENEFITS: Opportunity for ADVANCEMENT! You will be eligible to apply for: Our Unleashed Leadership Academy, where you'll receive hands-on leadership training for the next steps in management with Supervisor and Assistant Manager opportunities companywide! Our Dog Training Academy, with a scholarship to become a certified Dog Trainer (aka Canine Behavior Specialist)! Our Grooming Academy, with a scholarship to become a certified Professional Pet Groomer! Complimentary Pet Day Camp – Bring your dog with you to work! 30 Days of Complimentary Pet Boarding (non-holidays) On-demand pay with DailyPay Discounted Veterinary Care and Grooming Services (per location) Dog/Cat Adoption Assistance Fitness Reimbursement Paid Time Off (both full-time and part-time status) 401(k) Savings Plan with Company Match Health, Dental and Vision Insurance (full-time status) Employee Assistance Program (EAP) with added mental health benefit, available to all employees ESSENTIAL FUNCTIONS OF OUR FRONT DESK SUPERVISOR INCLUDE: Providing direct supervision of our Front Desk Associates including leading, training, and coaching associates based on company standards, policies, and guidelines Assisting the management team with training employees, assigning and directing work, coaching, and conducting employee performance reviews Reporting and documenting any potential hazards or behavioral problems involving guests or employees to the management team Assisting with Front Desk functions when needed including processing check-ins and check-outs, answering incoming phone calls, deescalating customer service issues, and maintaining cleanliness of the lobby during operating hours Responsible for assisting new and existing team members in completing their required LMS courses and training guides Performing additional duties as required by the management team QUALIFICATIONS TO BE A FRONT DESK SUPERVISOR: This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites Two years or more in a customer service role (Customer Service, Call Center, Receptionist) highly preferred Prior supervisory experience highly preferred Strong organizational, cash management, and sales skills Comfortable leading by example, including 'hands-on' task management Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs Exceptional communication and interpersonal skills Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times Valid driver's license and ability to pass criminal background check EDUCATION AND EXPERIENCE: High school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience WHAT IT IS LIKE TO WORK HERE WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for our Grooming Academy to become a groomer, or canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do, and we care about giving you the tools to grow and succeed. ABOUT PET PARADISE Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Front Desk Specialist - Winter Garden
Comunity Health Centers · Winter Garden, FL
Front Desk Specialist - Winter Garden A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life. Top Reasons to Work at Community Health Centers • No weekends for the majority of our centers, 10 Paid Holidays and early Fridays • A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more. • Competitive compensation with advancement opportunities and tuition / training reimbursement. • Awarded "Best and Brightest Companies to Work for in the Nation" for five consecutive years. • Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel. • Modernized and attractive health centers, that patients love. Job Summary: Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities. Primary Responsibilities and Specific Duties: • Must be able to accurately perform job duties at a Center with 5 or more scheduling templates or requires both medical and dental front desk responsibilities. • Participate in team meetings to communicate and address patient care and operational requirements. Customer Service • Greet patients with a smile and introduce self. • Resolve patient requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. • Provide prompt and accurate service to promote patient loyalty. • Excellent communication skills and problem-solving abilities. Patient Registration • Obtain accurate patient demographic information and Pharmacy of choice. • Copy insurance cards/driver's license. • Keep patient apprised of wait times. • Collect applicable co-pays. • Verifies patient insurance coverage. • Accurately schedule all patient appointments. • Record all cancellations and No Show's; send "No Show" letter. • For scheduled patients - maintain a "quick call" list for cancellations. • Post charges; cancellations. • Accept patient payments; stamp back of checks (obtain driver's license number and signature); enter account number on credit card receipt. • Post payments to computer accurately and in timely manner (no later than one day after payment is received). • Prepare revenue for bank deposit and give to Center Manager for timely depots. • Prepare and balance daily Operator/Location Close Report; obtain Manager signature Use of Equipment and Software Applications • Answer telephones; transfers call to appropriate staff. • Take messages and place them in designated area. • Answer phone queries from other facilities, public health units, etc. • Manages Outlook mail and calendar daily. • Demonstrates practical knowledge in the use of the computer terminal. Financial Counseling • Interview patients to determine employment status, insurance coverage(s) and insurance plan deductibles; sliding fee scale, and eligibility for payment plans. • Contact patients for payment plans (as required). • Enter patient data into computer, update yearly or as needed. • Assist patients with billing problems. • Assist patients with Medicaid eligibility application and/or other payer programs. • Respond to questions regarding patient balances, collections, and insurance. Administrative Procedures • Audit patient charts. • Discuss supplies required for downtime procedures. • Generates end-of-day closing reports and procedures. Balances cash, checks and credit card charges. • Maintain confidentiality of patient information. • May be required to travel to other CHC locations. • Perform other duties as assigned or necessary. Qualifications: Education: • High school diploma or equivalent required. Experience: • 1 year of front office experience including Electronic Medical Records preferred. • Exceptional customer service skills. • Previous dental office experience preferred. • Experience with Care Credit financing preferred. Certification/Licensure: • None Special Skills: • Bi-lingual preferred. Other requirements: • Able to work flexible hours.
Retail Cosmetics Sales Associate - Prestige Beauty, Winter Garden Village - Full Time
Macys · Winter Garden, FL
Be part of an amazing story Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.
Closer/Night Grill and Line Cook
McDonald's · Winter Garden, FL
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck – it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities…we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of McDonald's World Famous food • Partner with other Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_A5943E5E-8F9D-4336-8A24-6F8DB96CA4FC_68482 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.