Service Team Member

DSHS HCLA Customer Service Specialist 2

State of Washington · Chehalis, WA

DSHS HCLA – Customer Service Specialist 2 Join our team as a Customer Service Specialist 2 with Home and Community Services in Chehalis, where you'll play a vital role in helping older adults, individuals with disabilities, and their families access essential long-term care services and community resources. As the first point of contact for clients, families, advocates, and community partners, you'll provide compassionate customer service, guide individuals through available programs, assist with applications, resolve questions and concerns, and connect people with the support they need. You'll also provide critical administrative support to staff by managing records, processing documentation, coordinating office operations, and safeguarding confidential information. Your work will help ensure vulnerable Washingtonians receive timely, accurate, and respectful service while supporting the efficient delivery of Home and Community Services programs. Some of what you'll do: • Serve as the primary point of contact for clients, families, advocates, and community partners by providing exceptional customer service in person, over the phone, and through other communication channels. • Educate and assist individuals with long-term care and Medicaid programs, explain eligibility requirements, help complete applications, and connect customers with appropriate state and community resources. • Resolve customer questions and concerns by interpreting agency policies, procedures, and regulations while de-escalating challenging situations with professionalism and empathy. • Perform program intake, maintain accurate client records, and utilize multiple agency systems to document interactions, research information, and support service delivery. • Coordinate administrative operations by processing mail, scanning and distributing documents, maintaining confidential records, and providing essential support to case management staff. • Manage office operations by ordering and maintaining supplies, coordinating records retention, monitoring equipment and office resources, and supporting daily business functions. • Cross-train and support staff, provide backup customer service for other Home and Community Services offices as needed, and perform additional administrative duties to ensure continuity of operations. Desired skills, knowledge, and abilities: • Strong customer service and interpersonal skills, with the ability to communicate professionally and compassionately with clients, families, coworkers, and community partners. • Ability to remain calm under pressure while de-escalating difficult situations and resolving customer concerns with professionalism and sound judgment. • Excellent organizational skills with the ability to prioritize competing responsibilities, multitask effectively, and manage a fast-paced workload. • Ability to interpret and apply policies, procedures, and regulations to provide accurate information and appropriate referrals. • Strong written communication skills, including the ability to prepare clear, accurate, and professional correspondence and documentation. • Proficiency using computers and business software, including word processing, spreadsheets, data entry, and multiple information systems. • Ability to follow written and verbal instructions, work independently, and collaborate effectively as part of a team. Who should apply? We are searching for professionals with: • A high school diploma or equivalent AND two years of experience assisting clients or customers by responding to inquiries, resolving complaints, or addressing service-related concerns. OR • One year of experience as a Customer Service Specialist 1. OR • An equivalent combination of education and/or experience totaling two or more years. Additional information: • Work schedule: 8:00 AM – 5:00 PM, Monday through Friday. • This is an on-site position. Employees are required to report to the assigned work location each scheduled workday. Telework and hybrid work arrangements are not available for this position. Ready to start a rewarding career? Apply today! Along with your application, please include: • An updated resume • Three professional references with contact information Questions? Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number #05994. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Team Member

Tractor Supply · Chehalis, WA

Overall Job SummaryThe Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.Essential Duties and Responsibilities (Min 5%)As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:* Maintain regular and predictable attendance.* Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.* Deliver on our promise of Legendary Customer Service through GURA:* Greet the Customer.* Uncover Customer's Needs & Wants.* Recommend Product Solutions.* Ask to Add Value & Appreciate the Customer.* Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:* Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.* Recovery of merchandise.* Participate in mandatory freight process.* Complete Plan-o-gram procedures (merchandising, sets, and resets).* Assemble merchandise.* Perform janitorial duties.* Execute price changes/markdowns.* Operate Forklift (unless under the age of 18).* Operate Cardboard Baler (unless under the age of 18).* Assist customers with loading purchases.* Ensure the customer has a Legendary shopping experience that differentiates from the competition.* Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.* Complete all documentation associated with any of the above job duties.* Team Members also may be required to perform other duties as assigned.Required QualificationsExperience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.Preferred knowledge, skills or abilities* Farming, ranching, pet/equine, or welding knowledge is strongly preferred.* Ability to read, write, and count accurately.* Strong communication and problem-solving skills.* Basic computer skills.* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.Working Conditions* Working environment is favorable, generally working inside with moderate noise.* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelinesPhysical Requirements* Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.* Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).* Ability to occasionally lift or reach merchandise overhead.* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.* Ability to move throughout the store for an entire shift.* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.* Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.* Ability to read, write, and count accurately to complete all documentation.* Ability to utilize strong written and verbal communication skills to communicate effectively with team members.* Ability to process information / merchandise through the point-of-sale system.* Ability to handle and be in contact with birds/poultry.* Ability to successfully complete all required training.* Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).DisclaimerThis job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.Company InfoAt Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

$16.28/hr

Bartender

Flynn Applebee's · Chehalis, WA

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Job Description Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Bartender, you will be mixing outstanding alcoholic and non-alcoholic beverages, so that you and the servers can deliver the best drink possible. You need to be friendly to both staff and customers, make fantastic drinks according to established standards, and create a great bar experience. You will work hard but have a great time doing it! You must be at least 21 years old (per state law), be able to effectively communicate with others, and be committed to making an impact. We offer competitive wages, Daily Pay*, flexible work schedules, healthcare benefits, meal discounts, and a great career path. Compensation: Applebee's Bartenders start at minimum wage up to $16.28/hour, plus the opportunity to earn tips. Competitive wages (plus tips), Heathcare benefits, Flexible schedule, Meal discounts, Paid Sick Leave *Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Physical Standards: Must have ability to remain stationary and exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Transports plates, glasses, and baskets to and from dining room, service bar, and the kitchen about 30 times per shift (depending on flow of business). Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Groom Tech in Training, Petsense

Tractor Supply · Chehalis, WA

Groom Tech in Training, Petsense Pay Range: $17.38 $18.4 hourly Overall Job Summary This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading. Essential Duties and Responsibilities (Min 5%) As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements: • Maintain regular and predictable attendance. • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. • Take the initiative to support selling initiatives (TEAM): • Thank the Customer • Engage with the customer and/or pet • Advise products or services • Make it Memorable • Groom Technicians in Training are required to learn & perform a combination of the following duties throughout their training program. Although daily tasks may vary day to day, our business and staffing model makes it essential every Groom Technicians in Training should be able to perform all fo the following duties accurately, efficiently, and safely on a regular basis and without advance notice: • Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks. • Safe Pet Handling • Bathing, Drying, Brushing and Combing all coat types • Nail Trimming • Ear Cleaning • Preparatory Hair Trimming • Basic Clipper Techniques • Basic Finishing Techniques • Customer Service Skills • Demonstrating Professionalism • Equipment Handling and Maintenance • Ensures the safety and well-being of animals • Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners. • Practice Safety and Sanitization protocols • Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients. • Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations. • Maintains records of all pet clients to include services provided and vaccination records. • Operate computer as needed. • Recovery of store, if needed. • Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required • Complete all documentation associated with any of the above job duties • May also be required to perform other duties as assigned. Required Qualifications Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing purchase required tools. Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately. Preferred knowledge, skills or abilities • Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps • Communicate effectively with Associates and customers • Display compassion with animals and treat them accordingly • Exhibit attention to detail • Read, write and count to accurately complete all documentation • Problem solving skills • Basic computer skills • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions • Working environment is favorable, generally working inside with moderate noise. • Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste. • Exposure to wet conditions, particularly when bathing dogs. • Exposure to cats and dogs of all sizes, breeds, and temperaments. • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Physical Requirements • Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. • Ability to stand and maintain a stationary position for up to 8 hours while grooming animals. • Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon. • Ability to utilize grooming instruments including shears and dryers. • Ability to occasionally lift or reach merchandise overhead. • Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment. • Ability to constantly operate store equipment such as computer, cash register, and other store equipment. • Ability to read, write, and count accurately to complete all documentation. • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. • This position is non-sedentary. • It is essential to operate all equipment related to your job duties effective, safely, properly, and accurately; and to provide the highest level of customer service. • It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link ( for more specific information about the benefits and leave policies applicable to the position you're applying for. ALREADY A TEAM MEMBER? You must apply or refer a friend through our internal portal Click here ( CONNECTION Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More EMPOWERMENT We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More OPPORTUNITY A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community Nearest Major Market: Tacoma Nearest Secondary Market: Seattle