DSHS HCLA Customer Service Specialist 2
State of Washington · Chehalis, WA
Job description(tap to read)
DSHS HCLA – Customer Service Specialist 2 Join our team as a Customer Service Specialist 2 with Home and Community Services in Chehalis, where you'll play a vital role in helping older adults, individuals with disabilities, and their families access essential long-term care services and community resources. As the first point of contact for clients, families, advocates, and community partners, you'll provide compassionate customer service, guide individuals through available programs, assist with applications, resolve questions and concerns, and connect people with the support they need. You'll also provide critical administrative support to staff by managing records, processing documentation, coordinating office operations, and safeguarding confidential information. Your work will help ensure vulnerable Washingtonians receive timely, accurate, and respectful service while supporting the efficient delivery of Home and Community Services programs. Some of what you'll do: • Serve as the primary point of contact for clients, families, advocates, and community partners by providing exceptional customer service in person, over the phone, and through other communication channels. • Educate and assist individuals with long-term care and Medicaid programs, explain eligibility requirements, help complete applications, and connect customers with appropriate state and community resources. • Resolve customer questions and concerns by interpreting agency policies, procedures, and regulations while de-escalating challenging situations with professionalism and empathy. • Perform program intake, maintain accurate client records, and utilize multiple agency systems to document interactions, research information, and support service delivery. • Coordinate administrative operations by processing mail, scanning and distributing documents, maintaining confidential records, and providing essential support to case management staff. • Manage office operations by ordering and maintaining supplies, coordinating records retention, monitoring equipment and office resources, and supporting daily business functions. • Cross-train and support staff, provide backup customer service for other Home and Community Services offices as needed, and perform additional administrative duties to ensure continuity of operations. Desired skills, knowledge, and abilities: • Strong customer service and interpersonal skills, with the ability to communicate professionally and compassionately with clients, families, coworkers, and community partners. • Ability to remain calm under pressure while de-escalating difficult situations and resolving customer concerns with professionalism and sound judgment. • Excellent organizational skills with the ability to prioritize competing responsibilities, multitask effectively, and manage a fast-paced workload. • Ability to interpret and apply policies, procedures, and regulations to provide accurate information and appropriate referrals. • Strong written communication skills, including the ability to prepare clear, accurate, and professional correspondence and documentation. • Proficiency using computers and business software, including word processing, spreadsheets, data entry, and multiple information systems. • Ability to follow written and verbal instructions, work independently, and collaborate effectively as part of a team. Who should apply? We are searching for professionals with: • A high school diploma or equivalent AND two years of experience assisting clients or customers by responding to inquiries, resolving complaints, or addressing service-related concerns. OR • One year of experience as a Customer Service Specialist 1. OR • An equivalent combination of education and/or experience totaling two or more years. Additional information: • Work schedule: 8:00 AM – 5:00 PM, Monday through Friday. • This is an on-site position. Employees are required to report to the assigned work location each scheduled workday. Telework and hybrid work arrangements are not available for this position. Ready to start a rewarding career? Apply today! Along with your application, please include: • An updated resume • Three professional references with contact information Questions? Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number #05994. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Delivery Driver - Onboarding / Onboard
DoorDash · Chehalis, WA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
Drive with DoorDash - Receive 100% of Customer Tips
DoorDash · Chehalis, WA
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash.Stay active during off-peak hours and no need to wai
Food Service Worker - Chehalis
GovernmentJobs.com · Chehalis, WA
Food Service Worker Our vision is to ensure that "All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community". Job Class: Food Service Worker Location: Chehalis, WA Closes: Sunday, July 26, 2026 Salary: $39,036 - $50,412 Yearly. The salary does not include an additional 5% on-site 24/7 facility premium. The Department of Children, Youth, and Families (DCYF) is accepting applications for a Food Service Worker to assist in maintaining kitchen operations, supporting food preparation and service, and performing routine cleaning and sanitation duties. The Opportunity: You will provide nutritious meals to youth and staff in accordance with Office of Superintendent of Public Instruction (OSPI) standards. The Food Service Worker plays a crucial role in maintaining kitchen operations and cleanliness, supporting the team, and ensuring meal service runs smoothly. In addition, the role involves teaching youth culinary skills and modeling strong work ethics. These skills help prepare youth for a successful transition back into the community and support their overall rehabilitation within the facility. Some of what you will do: • Prepare the weekly snacks and condiments. • Maintain dining room cleanliness. • Wash and put away dishes and pans. • Keep kitchen laundry clean and folded. • Maintain cleanliness of walk-in refrigerators. • Maintain cleanliness of all bathrooms and ensure supplies are well stocked. • Monitor stock of cleaning supplies, and other non-food items, and submit restock requests • Supervise, monitor, and instruct youth with Food Service Worker Responsibilities as part of their participation in the Work Based Learning Program. Required qualifications: Experience or knowledge of kitchen and dining operations, including food handling, hygiene, sanitation, safety procedures, and proper use of kitchen equipment and utensils. AND • The ability to take action to learn and grow. • The ability to take action to meet the needs of others. In addition to those required qualifications, our ideal applicant will also have some or all of the following: • Must possess a current Food Handler's Permit or obtain one within 14 days of hire. • Must comply with Juvenile Rehabilitation Institutional health screening requirements, including tuberculosis testing, measles and chickenpox immunity, and Hepatitis B vaccination, as indicated. • Utilize the Learning Management System (LMS) to complete required online training. How do I apply? Complete your applicant profile and attach the following documents: • Letter of interest describing how you meet the specific qualifications for this position. • Current resume detailing experience and education. Supplemental Information: The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Merchandising Sales Associate
Tractor Supply · Chehalis, WA
Merchandising Sales AssociatePay Range:$17.38-$19.8hourly**Overall Job Summary**The High Volume FAST Team Member is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute "start to finish" variable tasks such as planograms, signage, price changes and physical inventories, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The High Volume FAST Team Member will interact with customers and team members, while delivering a Legendary Customer Experience._Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams._**Essential Duties and Responsibilities (Min 5%)**As a High Volume FAST Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:+ Maintain regular and predictable attendance.+ Work scheduled shifts Monday thru Thursday unless otherwise dictated by business needs.+ Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.+ Complete planograms and resets accurately and in a timely manner.+ Maintain visual merchandise standards.+ Perform store specific measurements.+ Complete store layout initiatives.+ Perform accurate counts for store inventories, as well as cycle counts.+ Complete Tractor Way top cap process.+ Complete store price changes accurately and in a timely manner.+ Hang store signage including, but not limited to, Circulars, Price Cuts and Managers' Specials.+ Assemble merchandise, fixtures and PDQs.+ Perform detailed recovery and review planogram integrity.+ Deliver on our promise of Legendary Customer Service through GURA:+ Greet the Customer.+ Uncover Customer's Needs & Wants.+ Recommend Product Solutions.+ Ask to Add Value & Appreciate the Customer.+ Ensure the customer has a Legendary shopping experience that differentiates from the competition.+ Provide peak coverage as needed (e.g., DAT).+ High Volume FAST Team Members also may be required to perform other duties as assigned.**Required Qualifications**Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older.Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, High Volume FAST Team Members must be able to read, write and count accurately.**Preferred knowledge, skills or abilities**+ Farming, ranching, pet/equine, or welding knowledge is strongly preferred.+ Strong communication and problem-solving skills.+ Basic computer skills.+ Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.+ Must be self-directed and have the ability to complete assignments with little to no assistance.**Working Conditions**+ Working environment is favorable, generally working inside with moderate noise.+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines**Physical Requirements**+ Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.+ Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).+ Ability to occasionally lift or reach merchandise overhead.+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.+ Ability to move throughout the store for an entire shift.+ Ability to read, write, and count accurately to complete all documentation.+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.+ Ability to handle and be in contact with birds/poultry.+ Ability to successfully complete all required training.+ Sitting+ Standing (not walking)+ Walking+ Kneeling/Stooping/Bending+ Reaching overhead+ Lifting up to 50 pounds+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.+ It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.**Disclaimer**_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._**Company Info**At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.Please visitthis link ( for more specific information about the benefits and leave policies applicable to the position you're applying for.**ALREADY A TEAM MEMBER?**You must apply or refer a friend through our internal portalClick here ( Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.Learn More**EMPOWERMENT**We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!Learn More**OPPORTUNITY**A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.Learn MoreJoin Our Talent Community**Nearest Major Market:** Tacoma**Nearest Secondary Market:** Seattle