Home Maintenance Technician Location: Fully Remote - US Post Date: 08-27-23

Remote Customer Support Representative - $19/hr Starting, No Degree Necessary Are you a champion of customer service with a knack for problem-solving? We are looking for enthusiastic individuals to join our team as Remote Customer Support Representatives. In this role, you'll provide first-class service and support to our customers, ensuring a positive experience from your home office. Responsibilities: Efficiently handle customer inquiries, providing empathetic and accurate solutions. Resolve customer issues with a focus on quick and effective service. Communicate clearly and professionally, both verbally and in writing. Maintain a positive attitude and contribute to team efforts to ensure excellent customer service. Qualifications: A strong passion for customer service and helping others. Excellent communication skills, with the ability to interact effectively with diverse customers. Ability to work independently, manage time effectively, and prioritize tasks. Comfortable with using technology and learning new software quickly. What We Offer: The opportunity to work remotely, giving you the freedom to create your ideal workspace. Flexible hours that allow you to work around your personal commitments. A competitive wage starting at $19 per hour, with potential for growth. Professional development opportunities in a nurturing environment focused on team support and career growth. Apply Now and Join Our Team! Additional Information: No prior experience or degree required. A quiet, professional workspace and reliable internet connection are necessary. All candidates will undergo a background check. We pride ourselves on being an equal opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat. This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications • 1 year of previous call center or office background experience required • 1 year of customer service or customer support experience • A high school diploma or GED is preferred • Technical savvy (able to toggle between multiple browsers & systems using dual monitors) • Previous experience using Outlook, Word & Excel preferred • Knowledge of CRM systems a plus • Previous remote work from home experience a plus • Quick learner and able to work independently • Strong phone and verbal communication skills along with active listening • Must be at least 18 years of age • A background check and drug screen applicable with state and federal laws is required • Must be able to speak, read, write and understand English Responsibilities • In this role, you'll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat • Manage large amounts of inbound calls in a timely manner • Able to work without a script and maintain call control • Identify customers' needs, clarify information, research and provide solutions and/or alternatives • Access company and client resources provided to accurately handle the call • Identify upsell/cross-sell opportunities • Actively participate in efforts to support customer satisfaction and maintain quality • Skillfully change from one task to another without loss of efficiency or composure • Ability to multi-task using multiple system pending the clients working environment • Successfully complete all training sessions • Effectively communicate with patience and understanding to build rapport • Remain positive and professional in all customer interactions • Be available at your desk, maintaining punctuality and attendance at all scheduled times • Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas • Flexibility to cross train as requested • Maintain the utmost confidentiality and security as it pertains to Five Star Solutions policies • Perform other duties as assigned* Required Skills/Abilities • Strong phone and verbal communication skills along with active listening through multiple channels • Customer focus and adaptability to different personality types • Maintaining composure in challenging and complex situations • Ability to use technology effectively and productively independently • Regularly required to sit • Regularly required to use hands to feel, handle and control objects • Occasionally required to reach, stoop, kneel, or crouch • Occasionally required to lift and/or carry loads of up to 30 lbs • All standard vision abilities are required • All standard hearing abilities are required Equipment Provided Option • Equipment will be shipped to you. • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment $14 - $14 an hour • Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance • Shifts between 9:00am-6:00pm (EST) ; Work Days - M-F • Paid Training - typically 3 weeks in length from 9:00am-6:00pm Mon-Fri (EST) • Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Medical Assistant II Remote Patient Monitoring (On-Site) Under the supervision of medical staff, supports patient care through remote monitoring services, equipment management, and administrative support. Position: Medical Assistant II Remote Patient Monitoring (On-Site) Location: Ballard Center, Augusta, ME Schedule: 40 hours | Full-time Shift: Days Clinical Responsibilities • Gather and document patient data received through remote patient monitoring programs. • Monitor incoming patient information and ensure accurate and timely documentation in the medical record. • Assist patients with remote monitoring equipment setup and usage. • Troubleshoot remote patient monitoring devices and resolve basic technical issues. • Communicate patient concerns or abnormal findings to the appropriate clinical team members. Administrative & Support Duties • Maintain remote patient monitoring equipment and medical supplies, including stocking, cleaning, troubleshooting, and reordering as needed. • Perform a variety of administrative and clerical duties, including scheduling, patient registration, reception, filing, data entry, and prior authorization support. • Ensure accurate documentation and completion of required records and reports. • Support departmental workflows to promote efficient patient care and operations. • Operate a motor vehicle to conduct MaineGeneral Health business when required. What We're Looking For • Graduate of an accredited Medical Assistant program or equivalent combination of education and experience. • Current Medical Assistant certification preferred, or ability to obtain within an established timeframe. • Strong organizational, communication, and customer service skills. • Comfortable working with technology and troubleshooting patient monitoring equipment. • Ability to manage multiple priorities while maintaining attention to detail. • Proficiency with electronic medical records and standard office software. • Valid driver's license and acceptable driving record, if required for job duties. Why This Role Stands Out • Be part of an innovative care model that helps patients stay connected to their healthcare team from the comfort of their own home. • Combine direct patient support, technology, and administrative coordination in a dynamic role. • Make a meaningful impact on patient outcomes by supporting proactive monitoring and intervention. • Join a collaborative team dedicated to improving access, convenience, and quality of care. Why MaineGeneral? At MaineGeneral Health, we're committed to enhancing the health of our communities while supporting the growth and well-being of our team members. Scheduled Weekly Hours: 40 Scheduled Work Shift: Day (United States of America) Job Exempt: No Benefits: Supporting all aspects of our employees' wellness physical, emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. Physical Wellness: • We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. • Employees have access to industry-leading leave for new parents. • A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves. Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household. Financial Wellness: • Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances. • Tuition Reimbursement is available to all employees to further develop skills and career. • We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. • Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. • We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource they're how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440.

Process Lead – Warehousing The Process Lead plays an integral role in streamlining and enhancing the efficiency of business operations. This position involves overseeing the development, implementation, and adherence to processes that improve workflow and reduce operational bottlenecks. By closely monitoring performance metrics and collaborating with various departments, the Process Lead ensures that the organization's standards are met and that continuous improvement strategies are in place. The Process Lead expertise in process management enables them to identify areas for improvement, recommend solutions, and facilitate the adoption of best practices across the organization, ultimately supporting the achievement of business objectives with a focus on efficiency, quality and safety. The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics: • Oversees the development and implementation of new processes to enhance productivity and efficiency within the organization. • Analyzes existing workflows and identify areas for improvement, recommending changes to minimize bottlenecks and streamline operations. • Facilitates cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders. • Documents all process changes and updates, creating comprehensive manuals and guidelines for staff training and reference. • Implements quality control measures to ensure that all processes meet the required standards and comply with industry regulations. • Monitors the performance of implemented processes, using metrics and KPIs to assess their effectiveness and make adjustments as necessary. • Coordinates with the IT department to ensure that technological tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements. • Leads the transition management for process changes, ensuring that all staff are adequately trained on new procedures and that changes are smoothly integrated into daily operations. • Stays up to date on industry trends and best practices. Competencies: • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement​. • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear​. • Drives Results: Consistently achieving results, even under tough circumstances​. • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives • Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Focuses on continuous improvement ensuring safe work practices are followed. Experience: · 5+ years of applicable work experiences with a heavy focus on warehouse operations and warehouse management systems · Experience leading diverse project teams with a proven track record. · Experience with KPI management • Experience with Process improvement and an understanding of lean methodologies. · BS/BA in Industrial Engineering, Process Management, Logistics, Business administration or related field preferred Knowledge, Skills, and Abilities: • Strong leadership and team-building skills • Demonstrated people skills including influencing skills, listening and the ability to communicate effectively to diverse groups. • Lead, motivate, influence and support RDC team within a time-sensitive and demanding environment. • Strong planning and organizational skills, including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities required • Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions. • Proven track record of process improvement and operational excellence • Excellent communication, problem-solving, and decision-making skills • Highly analytical with a keen eye for detail Location: This position is remote. Candidates must reside on the Western side of the United States. Salary Range: $105,000 to $110,000 TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.