Customer Experience Associate

Driver (CDL) Mon-Fri 6am-6pm

Vital Records Control · Lubbock, TX

Driver The responsibilities include but are not limited to being responsible for collecting customer information regardless of media type. Additionally, this position, while operating company vehicles, will use the utmost care and discretion by adhering to federal and state transportation laws and any related company policies. Essential functions: • Drive vans or box trucks to customer locations for service needs. • Report to work on time prepared to perform the duties of the position. • Meet department productivity and quality standards. • Receive, comprehend, and respond appropriately to direction. • Work with customers to fulfill customer service requests. • All other duties as assigned by supervisor or Director of Operations. • In the event of inclement weather, report to work two hours before regularly scheduled time to allow for delays and to budget time to put tire chains on company vehicles, if necessary. Competencies: • Has a positive and respectful attitude • Able to accept change in directions as customer needs change. • Well organized and detail oriented • Able to work both in a team environment and as an individual contributor. • Able to follow all company policies and procedures. • Self-motivated • Works well under pressure. • Good knowledge of city streets or able to read a city map. • Ability to use handheld device, electric pickers, drive van or box truck. Work environment: Must be able to tolerate heat in the summer and cold in the winter. Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and eligibility requirements: • High School Diploma or equivalent • Valid driver's license • MVR Check • Background check • Must be able to pass random drug screens. • Must be able to carry a cell phone to be in constant communication with the Records Center • Strong commitment to accuracy and quality • Must be able to work overtime and available around the clock including holidays • Strong directional awareness and navigational skills • Commercial Driver's License, if applicable Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice. VRC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, military and veteran status, marital status, age, or any other basis protected by applicable federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the Fair Chance Ordinance.

Lubbock 1 Sanitation - Overnight Total Store Sanitation Spec - Part time

H-E-B · Lubbock, TX

ResponsibilitiesJob Summary: As a Total Store Sanitation Specialist, you'll maintain department fixtures and equipment cleanliness, and perform total store sanitation tasks to maintain the Store's cleanliness and safety.Key Responsibilities & Essential FunctionsSanitation / Maintenance:Maintains department cleanliness and safety with a sense of urgency and prioritizationDeep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drainsMaintains proper documentation and certification of chemical handling and sanitation verification functionsProperly uses chemicals and cleaning toolsUses H-E-B chemical program and correctly organizes / maintains stock in maintenance roomApplies basic knowledge of product, product handling, and food preparation processesApplies basic knowledge of assembly and use of department equipment for sanitation purposesApplies knowledge of different types of insects or rodents and placement / use of pest control trapsEnsures food safety and sanitation standards are achieved by following SOPsCommunicates maintenance needs, process improvements, problems, or solutions to Store LeadersCustomer ServiceWorks with and around customers; attends to their needsAssists customers in the location of productPerforms all duties of Total Store Sanitation Rep when neededThe responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Age RequirementQualifications & Key Requirements:18+Work Experience1+ years of experience in maintenance / sanitationKnowledge/Skills/AbilitiesKnowledge of OSHA GuidelinesBasic knowledge of product, product handling, and food preparation processesBasic knowledge of assembly and use of department equipment for sanitation purposesStrong communication skillsTime-management skillsSacking skillsAbility to prioritize competing tasks; attention to detailAbility to learn to operate equipment from various Store departments at a basic levelAbility to take initiative and do what needs to be done; ability to work under minimum supervisionAbility to work with a team mindsetAbility to work late evenings and overnight schedulesAbility to identify types of insects or rodents and place / use pest control trapsCustomer service-orientedEducationHS Diploma or GED or equivalentLicenses/CertificationsCompletion of Company Orientation, In-store orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety certifications - upon hirePhysical Demands & Working ConditionsConstantly reach at waist, graspConstantly be exposed to wet conditionsFrequently stand, walk, reach at shoulder, reach at knee, bend, push / pull with armsFrequently be exposed to cold conditionsOccasionally reach overhead, reach at floor, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movementsOccasionally be exposed to hot, ambient temperatures, and loud noiseDemonstrate the ability to lift 50 lbs, and manage in excess of 50 lbsWhile there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Last revised6/1/2018#J-18808-Ljbffr

Driver - Pick-up and Deliver

DoorDash · Lubbock, TX

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Warehouse Associate - Part-Time

Border States Electric · Lubbock, TX

Warehouse Associate - Part-Time Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Lubbock, TX. Job Summary The Warehouse Associate supports the operation functions of the warehouse. Receives incoming freight and checks the material for damages or shortages. Distributes material to the proper stock locations. Fills special orders and/or backorders as material is received. Follows up with appropriate departments, carriers, and/or vendors on receiving discrepancies, damages, and shortages. Maintains assigned inventory stock locations making sure the material that is put away has the correct locator and the shelves are kept neat and orderly. Fills orders for delivery to customers. Informs proper departments of "stock outs", inventory discrepancies, and other inventory problems or concerns. Responsibilities Essential Functions • Receives incoming freight and checks the material for damages or shortages. • Distributes material to the proper stock locations. • Fills special orders and/or backorders as material is received. • Follows-up with appropriate departments, carriers, and/or vendors on receiving discrepancies, damages, and shortages. • Checks and packs material to be delivered. • Possesses a full understanding of truck routes and may coordinate deliveries with our own trucks, assigned freight companies, or other carriers based on special requests or the best way to ship material. • Maintains shipping equipment and keeps work area clean and safe. • Maintains assigned inventory stock locations making sure material put away has the correct locator and the shelves are kept neat and orderly. • Fills orders for delivery to customers. • Assures all batched managed material is labeled accurately and inventoried, as needed. • Maintains delivery vehicle in clean, good working condition and monitors maintenance and mileage data, as appropriate. • Maintains daily driver logs and vehicle inspection sheets, as appropriate. • Operates and maintains all equipment in a safe manner and adheres to all local, state, and federal traffic and safety regulations. • Supports the operations functions of the warehouse. • Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns. Non-essential Functions • May assist the City Desk and Will Call areas in providing customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions, as needed. • May provide delivery of material to customer sites. • Assists with loading and unloading of trucks. • Notifies supervisor of any building or equipment maintenance, repair needs, and/or any security concerns. • Assists with other duties/projects as assigned by supervisor/manager. Qualifications Two-years of work experience preferred. Prior warehouse distribution experience including forklift operation and knowledge of electrical products/systems is also preferred. If the employee will be driving, the following criteria must be met candidate must be at least 21 years of age, possess a valid driver's license to operate company vehicle and a current medical certification may be required. PC working knowledge for Windows, internet, email and SAP software is a plus. Skills and Abilities Works in a safe manner and follows Border States safety program guidelines and policies. Excellent interpersonal communication (reading, writing, and speaking in English). Ability to effectively plan and organize. Excellent customer service skills including being competent, accurate, responsive, and engaged. Ability to perform all aspects of the job as accurately, efficiently, and safely as possible. Physical Requirements Lift and carry requirements (weight and frequency): Occasionally 0 33% Frequently 34 66% Continuously: 67 100% Lift from Floor to Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101 + lbs. - Occasionally Above Waist Lift: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101+ lbs. - Not at all Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Frequently Standing (for sustained periods of time) - Occasionally Walking (moving about on foot to accomplish tasks) - Occasionally Bending/Stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Frequently Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Not at all Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally Driving (the control and operation of a fork lift) - Frequently Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Occasionally Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure to adverse weather & temperature conditions - Frequently Travel (travel needed to perform job duties) - Not at all