Picking

Customer Service Representative

Planet Fitness · Urbandale, IA

Benefits: • Free uniforms • Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical Demands • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA - Advancement Opportunities Check us out on LinkedIn at: JOIN THE CLUB Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Requirements:* High School diploma or equivalent.* Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry.* Strong attention to detail and accuracy.* Proficiency in PC skills and experience with inventory and shipping/receiving systems.* Current Forklift certification is preferred.Warehouse Associate - HVAC Products | Carrier EnterpriseIntroduction:Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.Company Description:Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.Company website:www.carrierenterprise.comJob Summary:As a Warehouse Associate at Carrier Enterprise, you will manage daily warehouse operations, including picking and verifying orders, loading and unloading products, and maintaining inventory control using advanced warehouse technology. You will play a key role in ensuring the timely and efficient distribution of HVAC products. This position is eligible for performance-based bonuses and incentives.Duties and Responsibilities:* Receive and document merchandise for delivery or return.* Load and unload delivery vehicles efficiently.* Maintain an accurate inventory of all products entering or exiting the warehouse.* Uphold Environmental Health and Safety standards.* Scan products to ensure accurate and timely shipping.* Collaborate with internal customers (Store Associates and Sales Managers) for product delivery.* Deliver exceptional customer service to external customers (mechanical contractors, dealers, owners).* Other duties as assigned.* Will train in Wave Planner, which includes dropping orders, scheduling pick ups and deliveries, route planning, communicating with other warehouse associates, drivers and customers, and monitoring and responding to shipping requests/questions.Qualifications and Requirements:* Proven experience in warehouse operations, preferably within the HVAC or similar distribution industry.* Excellent communication (written and oral) and interpersonal (team-building) skills.* Strong commitment to customer service and maintaining a safe working environment.* Ability to work independently and collaboratively as part of a team.* Exceptional multitasking abilities and attention to detail.* Strong organizational and time management skills* Excellent communication skills, both oral and written* Proficiency in Microsoft products (Outlook, Excel, and Word)* Ability to multi-task in a fast-paced environment* Professional demeanor* Excellent customer service mindsetRequirements:* High School diploma or equivalent.* Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry.* Strong attention to detail and accuracy.* Proficiency in PC skills and experience with inventory and shipping/receiving systems.* Current Forklift certification is preferred.Benefits:* Health Insurance* Health Savings Account* Dental Insurance* Vision Insurance* Life Insurance* Disability Insurance (Short-term and Long-term)* Employee Assistance Program (EAP)* Tuition Reimbursement & Professional Development* Paid Vacation & Sick time* Company Paid Holiday's* 401(k) Plan with Employer Match* Employee Discount ProgramInvitation to Apply:Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.Equal Opportunity Statement:Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

$17.35–$20.82/hr

Warehouse Associate

WESCO International · Urbandale, IA

Warehouse Worker Launch your career! We are hiring immediately for Warehouse workers! We will teach you about distribution and supply chain techniques valued by Fortune 250 companies around the globe. We are Wesco! We enable the connected world you help turn on the lights. Shift: Monday through Friday; 11:30 a.m. - 8:00 p.m. Why You'll Love Wesco When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and services portfolio and our massive scale, there are endless opportunities for you to build your career with us. A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for performing warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as general maintenance of assigned areas. • Complete log sheets and handle inbound shipments • Verify supplier returns and enter order receipts • Relocate and consolidate material • Prepare and assemble packing lists • Pack, label, wrap, and load outbound trucks What's in it for You • Wesco is not just a job, but a company where you can learn, develop, and build your career! In addition to training and development opportunities we offer educational assistance so you can pursue your passions • A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, 401k, and more • National discounts on commonly used items (computers, appliances, services, etc.) *Benefits may vary by location and union environment Education & Experience • High school degree or equivalent preferred • No experience required/ entry level • 1 year of warehouse operations experience preferred Skills & Requirements • Basic computer skills preferred • Basic problem-solving skills • Ability to lift up to 50 pounds • Ability to be on your feet for extended periods • Willingness to operate warehouse equipment, including power equipment Are You Ready to Launch Your Career with Wesco? Founded in 1922, Wesco has grown and transformed into an industry-leading Fortune 250 supply chain solutions company. Join us as we build, connect, power, and protect the world. Compensation Details $17.35 - $20.82 Per Hour This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here. 4360 112th Street, Ste 101, Urbandale, IA, 50322, US

CSR WAREHOUSE II - SSC

Mohawk Industries · Urbandale, IA

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of the Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Waits on customers and prepares sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates crane forklift equipment. • Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 1+ years of customer service experience and warehouse experience • Forklift Experience Competencies Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.