Customer Service Representative

Supply Technician and Driver

UnityPoint Health · Urbandale, IA

Overview *Part Time Opening: 1-2 shifts/month Responsible for safe and timely delivery of supplies, medication, and equipment to patients. Communicates with patients in a kind, courteous, caring, and professional manner at all times. Maintains detailed log of all time, deliveries, disposal, and pick up of supplies, medication, and equipment. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities • Ensures quality and safe delivery of services to patients. • Uses equipment and supplies safely, effectively, and efficiently. • Packages, processes, and ships pharmacy products per policy • Maintains cold chain shipping containers and ice packs daily • Constructs cold chain shipping containers as needed • Consistently utilizes a holistic approach considering physical, psych/social, spiritual, educational, safety and related criteria appropriate to the age of patients served in assigned service area. • Receives, issues, stores and distributes all equipment, supplies or other materials with accurately completed documentation of the transaction. • Maintains a detailed audit trail of all transactions involving equipment, supplies or other materials that has been received, delivered or disposed. • Transports and delivers supplies, equipment or other materials in accordance with compliance, accreditation and regulatory guidelines. • Assists with providing proper and secure storage for all supplies, equipment or other materials. • Utilizes aseptic technique when handling sterile supplies. • Maintains appropriate levels of supplies, equipment or other materials. • Answer the telephone, screen and route all incoming telephone calls to the appropriate person or take messages according to office policy and procedure. • Greet clients providing courteous, caring and professional assistance. • Communicates effectively and in a positive manner with internal and external customers. • Creates positive working relationships with patients, physicians, and other IHHC staff. • Maintain regular and consistent attendance at work. • Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence. • Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines. • Maintain compliance with Personnel policies and procedures. • Behave in a manner consistent with all Corporate Compliance policies and procedures. • Perform other duties as requested by Pharmacy Manager to facilitate the smooth and effective operations of the office. Qualifications Education: • High School or Vocational School graduate or an equivalent combination of education and experience. Experience: • Previous customer service and/or healthcare setting experience. Licensure/Certifications: • Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements. • Maintenance of an acceptable motor vehicle record (i.e. no "OWI" convictions in last 7 years or no more than 3 moving violations in last 3 years) • Valid Mandatory Reporter course completion by state(s) requirement • Registered with the Iowa Board of Pharmacy as pharmacy support person #UPaHomeNursing

CSR WAREHOUSE II - SSC

Mohawk Industries · Urbandale, IA

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of the Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Waits on customers and prepares sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates crane forklift equipment. • Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 1+ years of customer service experience and warehouse experience • Forklift Experience Competencies Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Small Pack - Warehouse Associate I

Arrowhead Engineered Products · Urbandale, IA

Warehouse Associate Responsible for receiving and processing incoming products, picking and filling orders, packing and shipping orders and managing stock within assigned department. Duties: • Accurately pick parts. • Weigh product using the proper scales. • Check part numbers and quantities with a high degree of accuracy. • Accurately pack orders into shipping cartons, verifying all components of the order are accounted for the correct customer. • Responsible for reading customer order notes and filling the order with any special customer requirements. • Unload freight and check in product. • Stock parts in the proper location. • Maintain stock and shipping supplies. • Assist in counting physical inventory; perform inventory audits as needed. • Notify Department Lead or Department Supervisor of any stock shelf issues. • Report defective materials/product, shortages and/or questionable conditions to the Lead or Supervisor. • Maintain warehouse cleanliness and orderliness. • Follow all safety rules. • Other duties as assigned. Education and Qualifications: High School Diploma or GED preferred. Similar job experience preferred. RF handheld experience preferred. Strong proficiency in English communication including reading, writing, and verbal interactions are required for complying with safety protocols and operational procedures. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk on level surfaces for a prolonged period. The employee frequently is required to talk and hear; use hands to handle or feel; reach with hands and arms above shoulder height and below the waist. The employee must be able to lift up to 20 lbs. 70% of the day and up to 65 lbs. 30% of the day. Working Conditions: Non-climate-controlled warehouse

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. • Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16.00 per hour - $16.00 per hour Location 00035 - Des Moines Posting Number P1-1076045-9 Address 4094 Merle Hay Rd Zip Code 50310 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16.00 - $16.00 per hour