Supply Technician and Driver

CSR WAREHOUSE II - SSC

Mohawk Industries · Urbandale, IA

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of the Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Waits on customers and prepares sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates crane forklift equipment. • Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 1+ years of customer service experience and warehouse experience • Forklift Experience Competencies Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

CSR WAREHOUSE II - SSC

Dal-tile · Urbandale, IA

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of the Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Waits on customers and prepares sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates crane forklift equipment. • Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 1+ years of customer service experience and warehouse experience • Forklift Experience Competencies Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant. Job Type Sales Jobs Req ID 94234

Service Coordinator Order Experience , IA

Numotion · Urbandale, IA

Service Coordinator Order Experience I At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. Job Purpose: Receives and implements service and repair requests and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system. Key Responsibilities: • Assists customers with service & repair requests, enters and maintains accurate data in order processing system while progressing orders through to completion. • Releases purchase orders for replacement parts accurately and in a timely manner, facilitating completion of warranty and RA documentation as appropriate. • Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times; communicates to customers their financial responsibility. • Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. • Coordinates scheduling & routing of service techs on request. • Reconciles routes and daily schedules to ensure proper allocation of service technician's time, reporting discrepancies to management. • Meets all set productivity and performance standards. • Participates in Service & Repair initiatives to continually improve department results. • Other duties as assigned by manager. • Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion's mission. • Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. • Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority. • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. Required Qualifications, Skills, and Experience: • High school diploma or general education degree (GED) or equivalent combination of experience and education. • Minimum one year of customer service experience. Preferred Competencies and Qualifications: • Strong communication skills, both written and verbal • Strong listening, organization and priority setting skills. • Ability to work in a fast-paced environment and juggle multiple priorities. • Ability to think quickly, assess a situation and make a sound decision. • Ability to provide best-in-class customer service • Working knowledge of service order processing experience. • Knowledge of complex rehab equipment and products. • Prior experience working in durable medical equipment industry. • Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers. • Knowledge of MS Word, Excel, PowerPoint, and Outlook. Physical Work Requirements: • Prolonged periods of working at a desk and/or on a computer. • Frequent use of hands, wrists, fingers associated with computer equipment. • Occasionally move and reach with arms and hands. • Ability to communicate effectively. • Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. • Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16.00 per hour - $16.00 per hour Location 00035 - Des Moines Posting Number P1-1076045-9 Address 4094 Merle Hay Rd Zip Code 50310 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16.00 - $16.00 per hour