Strategy and Finance Data Analyst

Night Auditor

Marriott · West Des Moines, IA

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continuesto demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Residence Inn West Des Moines 160 South Jordan Creek Parkway West Des Moines, IA 50266 Overview Saturday and Sunday overnight. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines. • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. • Ensure overall guest satisfaction. • Respond to governmental inquiries upon receipt. • Handle guest requests Qualifications • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. • Guest Service Experience preferred. • Computer knowledge/skills required. • Flexible and long hours sometimes required. • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Late/Overnight shift • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management.

Part Time Patient Access Rep I - 3rd Shift

Trinity Health · West Des Moines, IA

Employment Type: Part time Shift: Night Shift Description: WEST DES MOINES LOCATION - PART TIME - 3RD SHIFT $2/HR SHIFT DIFFERENTIAL PAY IN ADDITIONAL TO BASE COMPENSATION HOURLYRATE WEST DES MOINES LOCATION - PRN SHIFT CONSIDER US! • REFERRAL BONUS AVAILABLE! • DAILY PAY! • OVERTIME AVAILABLE! • BENEFITS AVAILABLE ON DAY ONE! • TUITION ASSITANCE! • AMPLE OPPORTUNITIES FOR GROWTH! WHAT IT TAKES TO SUCCEED: • High energy • Work well in high volume environment • Aligning to the Trinity Health Mission, Vision, and Core Values ESSENTIAL FUNCTIONS Our Trinity Health Culture : Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus : Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Data Management & Analysis : Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. MINIMUM QUALIFICATIONS High school diploma or equivalent. HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Hotel Housekeeper/Room Attendant

Arbor Lodging Management · West Des Moines, IA

Job Title Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our serviceethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably. Duties & Responsibilities: • Prepare rooms for cleaning • Make beds • Dust rooms and furniture • Replenish guestroom and bathroom supplies • Clean the bathroom • Clean the closet • Vacuum and rack the carpet • Check and secure the rooms • Deliver and retrieve items on loan to guests (e.g. iron and ironing boards) • Ensure public areas, such as hallways, are cleaned and orderly • Ability to lift 50 lbs. and walk, sit, or stand for extended periods time • Ability to work independently and with a team • Manage guest calls, requests, & complaints in the area assigned to them • Additional tasks may be assigned at any given time Requirements Qualifications: • A secondary school diploma is preferred • Previous hotel-related experience desired • Experience using industrial cleaning equipment and products a plus • Professional attitude is required Benefits: • Competitive salary • Annual review with increase potential • 401k program with company match • Additional benefits may be available Arbor's Guiding Principles: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. • Lead with Heart - Be kind, passionate and hospitable. • Be Accountable - Take ownership and deliver results. • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

$11.75/hr

Customer Service Representative **WEEKENDS ONLY** 7am -1pm 1pm -7pm

Planet Fitness · West Des Moines, IA

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical Demands • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA - Advancement Opportunities Check us out on LinkedIn at: Compensation: $11.75 per hour JOIN THE CLUB Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.