Ironworker Helper 2

Customer Solution & Claims Specialist- Export (Remote)

Nestle · Abilene, TX

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Gardenof Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. Position Summary: The Customer Solutions & Claims Specialist is the primary point of contact for customers and the sales organization, managing the end-to-end Order to Cash and reverse logistics processes to ensure a seamless customer experience. This role drives order accuracy, on-time delivery, and efficient resolution of returns, refusals, and OS&D issues. By independently resolving complex challenges, collaborating across functions, and identifying continuous improvement opportunities, the Specialist helps maximize customer satisfaction, strengthen customer relationships, and support the organization's service, revenue, and operational performance goals. Location Preference: This role is primarily remote; however, candidates located on Long Island, NY are strongly preferred to support in-person trainings, meetings, and other business needs. Responsibilities: • Analyze order exceptions and identify opportunities to improve customer order patterns and reduce order touches • Coordinate with customer carriers to secure ocean bookings and air freight shipments, ensuring pickup and delivery meet required cutoff dates • Monitor account-specific issues upon order receipt; independently resolve issues and coordinate with customers and cross-functional partners to process blocked orders within SLA requirements • Ensure account-specific orders are shipped complete and on time, tracking orders from entry through receipt and resolving carrier issues with the traffic team while communicating delays to customers • Monitor open orders in accordance with the Daily Activity Schedule and required task cadence • Advise stakeholders of potential delays or inventory challenges that may impact lead time expectations • Review and align to general requirements within IMS Product Briefs • Optimize distribution costs through collaboration with Physical Logistics, Demand & Supply Planning (DSP), Transportation, and Supply Chain Analytics • Ensure warehouse time slots are utilized to support workload requirements • Partner with the Order Fulfillment team to resolve out-of-stock and allocation issues, including displays, new item launches, and customer promotions, and communicate mitigation plans when needed • Generate and compile all required export documentation, including Certificates of Origin, Health Certificates, Chamber of Commerce documentation, USDA documentation, Certificates of Free Sale, Seaway BOLs, Batch Mark Lists, and Shipper's Letters of Intent/Instructions • Provide visibility to customers and internal teams on order status and apply appropriate root cause reason codes in accordance with global methodology • Capture, create, and register return requests accurately while analyzing reasons for refusals • Assess return request compliance with Market Return Policy conditions and obtain Sales authorization when requests exceed policy thresholds • Propose mitigation actions to reduce or eliminate future return and refusal issues • Prioritize "drive waiting" inquiries to reduce carrier and driver wait times at customer locations Requirements: • Bachelor's degree strongly preferred, but not required • 2+ years of supply chain experience required (e.g., Order Management, Distribution, Inventory Management, Transportation, Demand & Supply Planning) • Export experience preferred • Knowledge of SAP preferred • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook • Intermediate Excel skills, including working with large datasets, VLOOKUPs, and PivotTables • Working knowledge of export business Skills: • Sound business acumen and sense of urgency • Excellent written and verbal communication skills • Analytical skills with the ability to interpret data • Strong organization, decision-making, and problem-solving skills • Capability to manage multiple priorities in a fast-paced environment • Ability to work independently with minimal supervision • Working knowledge of export business • Bilingual preferred (Spanish or Chinese) The approximate pay range for this position is $53,000- $63,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers (nestlejobs.com) ( #LI-HW1 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at Job Requisition: 412468

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. Firetrol Protection Systems is seeking an Sprinkler Service Technician to support a diverse portfolio of service. Maintains a relentless focus on meeting and exceeding customer needs and expectations. Builds relationships with current customers by delivering on our promises and creates new relationships with potential customers in a proactive manner, promoting all of our services. Join our team of over 1,100 of the best Fire Protection Professionals in the industry. We are looking for a fire sprinkler technician with an RME-I to perform Sprinkler Inspections. Requirements • Must have a Texas RME-I License • Working knowledge of wet, dry, pre-action systems and deluge systems as well as backflow and minimum knowledge of fire pumps. And have the knowledge to troubleshoot these systems. • Proficient in NFPA 13, 20 & 24 code requirements. • Ability to use trade appropriate tools to perform daily pipe fitting duties efficiently and safety • Ability to train others to use trade appropriate tools efficiently and safely. • Have minimum skills to operate a basic service platform. • Minimum 2 years' experience in Sprinkler Service / Inspections setting. • Clear background and must be able to pass a hair follicle. Benefits Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.

Independent Surveys of Navigation Channels This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service. Independently conducts surveys of the district's navigation channels to locate shoaling channel deficiencies, sunken vessels or obstructions that may interfere with use of the waterway. Directs the use of equipment, vessels, and personnel to gather information on channel conditions.

$19/hr

Call Center CSR III - Customer Service Specialist

First Financial Bancorp · Abilene, TX

Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description: Office Location: Abilene, Texas, United States Starting Pay Rates: $19.00 per hour - Non-Bilingual $20.00 per hour - Bilingual (English & Spanish) This is not a remote/hybrid position. The incumbent will be required to work on-site, in our Operations Center located in Abilene, Texas. Saturday hours and holiday hours may be a requirement based upon your designated schedule. Incumbent must be able to work flexible hours and/or extended hours as business requires. COMPANY OVERVIEW: First Financial Bank is looking for talented individuals who seek the challenge of providing first-class service to customers and prospective customers of an award-winning financial institution. First Financial Bankshares has been named among the nation's top performing banks in the one to five-billion-dollar category each of the last five years. We want people who find satisfaction from succeeding and growing along-side our leading community financial institution. At First Financial, we offer the opportunity for you to grow as a Customer Service Specialist. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life We also offer the satisfaction of helping others, a productive team-based environment, supportive management and casual business attire. SCOPE/RESPONSIBILITIES: • As a First Financial Customer Service Specialist,you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning: • Bank operations • Bank Regulations • Transaction processing • Electronic services • Marketing • Promotional activities • Online banking and mobile banking issues • And other inquiries as required by business objectives • Handle and carefully respond to all customer inquiries. 100-200 calls daily. • Provide excellent customer service through active listening • Meet and exceed service goals with the proven ability to build and advance customer relationships • Work with confidential customer information and treat it sensitively • Appropriately communicate with customers • Aim to resolve issues on the first call by being proactive in your customer service approach • This position requires the candidate be on the phone approximately 90% of scheduled time and possess the ability to adhere to pre-defined activity schedules. • Additional responsibilities include: • Identifying customer needs and suggesting appropriate products and services; • Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions; • Actively participating in the Customer Service First sales and service culture, supporting the values of the organization, and follow established bank policies and procedures. ESSENTIAL FUNCTIONS: • Most important to this position is promptly answering incoming phone calls, courtesy to customers, accurately identifying customer's needs, and transferring calls accurately. • Uses the Bank phone equipment as well as multiple systems at the same time • Actively participates in the sales and service culture, support the values of the organization and follow established bank policies and procedures. MINIMUM QUALIFICATIONS: We are looking for individuals who will provide professional, reliable and prompt service to our customers.The ideal candidate will havea minimum of: • Two years of consistent customer service experience, preferably in financial services, • Six months of Call Center experience is desirable. • Candidate must have a High School diploma or GED. • Excellent written / verbal communication and customer service skills, proficiency in Windows based applications as well as internet browsers, mobile devices, basic computer hardware • Ability to meet training standards is also required and availability to work various shifts including evenings and weekends. The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)