Night Stock Dept Lead - Grocery Ops

Additional Considerations (if Any) At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description Job Title: Assistant Night Stock Department ManagerDepartment: GroceryFLSA: Non-ExemptGeneral Function Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Assists in supervising Night Stock employees. Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner.Core Competencies PartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Night Stock Department ManagerPositions that Report to you: Night Stock EmployeesPrimary Duties And Responsibilities Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.Makes an effort to learn customers' names and to address them by name whenever possible.Assists customers by: (examples include):Escorting them to the products they are looking for.Securing products that are out of reach.Loading or unloading heavy items.Making note of and passing along customer suggestions or requests.Performing other tasks in every way possible to enhance the shopping experience.Answers the telephone promptly and provides friendly, helpful service to customers who call.Orders products from warehouse; pre-orders, orders from grocery to dock, pre-orders for grocery, non-foods, and supplies; orders for departments from the lists provided by department and frozen; walks store and reviews for needs; prepares per-orders and orders them, coordinates work with assistant managers, and assigns duties to part time employees.Supervises night stock crew; assigns work duties and holds consultations with employees.Supervises and directs assistant managers, departments, and custodian crews.Reviews RPM system; set up, inventory each section of sub dock, understock and back stocks, sets triggers for reordering, maintenance on system, removes damage and mix picks, removes inventory used by departments from grocery, and generates order and reviews it.Unloads trucks and breaks down pallets; pulls pallets to back room, breaks down pallets to match up with the aisle, sorts items from pallets to like items from the warehouse as necessary.Checks in vendor deliveries piece by piece. (example: pop, bread, chips, etc.).Supervises drop shipment and direct store deliveries.Writes schedule for night stock.Monitors time-off requests, vacation requests, and sick call-ins.Reviews and monitors weekly overtime hours.Trains new employees for facing pull downs, order tags, UPC's, checking, sacking, stocking, etc.Trains new employees on handling registers, Customer Service, and department services.Monitors productivity and reviews individually with crew members.Understands and troubleshoots the repair of store equipment including electrical and cash register systems, coolers and compressors, machine room, display cases, etc.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Reports to work when scheduled and on time.Secondary Duties And Responsibilities Runs back stock and understock; cereal, paper, juice, fills holes as needed.Assists with customer service; check out, checking, sacking, and carry outs; customer service; cash accountability, day end reports, closes registers; opens registers for new days business; handles and satisfies customer issues in person and on phone.Meets with crew members weekly or as needed.Sets and resets new items and tags, and prices as needed.Sets in-store specials for prior ad items; sets the price using cost plus percentage for the section (or leave it as the ad price); tags items and raises prices when supply is gone.Supervises produce and frozen food trucks while unloading, ensures items are put in proper coolers.Assists in other areas of store as needed.Performs other job related duties and special projects as required.Knowledge, Skills, Abilities And Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.Education And Experience High school diploma or equivalent experience.Three to five years of similar or related work experience.Supervisory Responsibilities (Direct Reports) Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.Selects new employees and acts on employee problems.Has the authority to recommend the transferring/promoting, disciplining, and discharging of employees, along with recommending salary increases.Physical Requirements Must be able to physically perform heavy work, including exerting up to 100 pounds of force occasionally, as well as in excess of 100 pounds of force to move objects.Visual requirements include: ability to see detail at near range with or without correction.Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling talking, hearing and repetitive motions.Working Conditions This position is occasionally exposed to noise, vibrations, equipment movement hazard, chemicals/solvents, and frequently exposed to dirt.Equipment Used to Perform Job Computer, compressor, RPM system, power jack, compactor, check register, forklift, scales, Tomra machines, two wheeler, and box cutter.Financial Responsibility Cash registers, pre-orders and regular orders, inventory, RPM system and its orders, pricing items/books, and received deliveries.Contacts This position has daily contact with suppliers/vendors and customers.Employment is contingent upon the successful completion of a pre employment drug screen.#J-18808-Ljbffr

E-Commerce Warehouse Customer Service

Mueller Yurgae Associates · Grimes, IA

Position Summary Accurately picking and packing items as well as handling basic computer tasks such as scanning documents and printing shipping labels. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to other appropriate staff. • Picks and packs orders for shipment. • Handles complaints related to shipments; notifies supervisor of any shipping or receiving issues. • Performs other related duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) • Excellent communication skills including active listening. • Proficient computer skills with the ability to learn new software. • High school diploma or equivalent. • Customer service experience required. Core Competencies • Initiative -- Identifying what needs to be done and doing it before being asked or before the situation requires it. • Communication -- The ability to ensure information is passed on to others who should be kept informed, express oneself clearly verbally and in writing, and understand others. • Time Management -- Spending time appropriately among people and projects to ensure goals are met. • Thoroughness -- Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure agreements and commitments are fulfilled. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Part-Time Clerk- West Des Moines/Grimes

Quiktrip Corporation · Grimes, IA

Part-Time Clerk- West Des Moines/Grimes Date: Jul 15, 2026 Location: GRIMES, IA, US, 50111 URBANDALE, IA, US, 50322 WEST DES MOINES, IA, US, 50266 DES MOINES, IA, US, 50312 QuikTrip Store Clerk Primary Purpose of Job: At QuikTrip, Part-Time Clerks provide quality customer service,complete assigned store tasks and meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and Core Values, Standards of Store Operations, and all QT programs, at the direction of the Store Manager and/or Assistant Manager on duty. Major functions for this position: • Customer Relations • Merchandising • Store Appearance • Business Operations • Employee Support Position Specifications Requirements for this position: • Age: Must be 16 years old or older • Desired Specifications • Experience: Retail store experience • Skills: Patience to deal with tough situations; self-motivated and the ability to work with little supervision. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees. Nearest Major Market: Des Moines

Canteen+ We are hiring immediately for a full time **ROUTE DRIVER - UTILITY** position.+ **Location** : Canteen - 3901 Southeast Park Drive, Suite 300, Grimes, IA 50111. _Note: online applications accepted_ _only_ _._+ **Schedule** : Full time schedule. Monday through Friday, hours may vary. Further details upon interview.+ **Requirement** : Previous driving experience preferred. Must have a valid driver's license.+ **Perks: Willing to train!**+ **Pay Range:** $27.59 per hour to $28.70 per hour. _*Internal Employee Referral Bonus Available__*All Canteen driving roles may include commission eligibility._The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Canteen:**Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our _growth_ . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, we'll continue to transform our industry.Come for the job, stay for the career. We are Canteen.**Job Summary****Summary:** Drives company-owned truck over established route to deliver and sell products or render services, collects money from machines, and makes change by performing the following duties.**Essential Duties and Responsibilities:**+ Services a particular route or location during the absence of the regular route or warehouse employee.+ May assist Customer Service Managers with daily opening and closing of the operation, and training of new route service personnel.+ Drives truck to deliver such items as soft drinks, bakery products, specialty foods, snack items and sundries to customer's place of business.+ Places stock on shelves or racks in vending machines. Collects stale, rejected or unsold merchandise. Collects money from machines and refills bill and coin changers.+ Records transactions on appropriate card and/or electronic device; accountable for cash and product.+ Calls on existing customers to determine adequacy of service; informs regular customers of new products and/or services; listens to and resolves service complaints.+ Selects items from warehouse and loads truck; prepares order forms for food and pastry products.+ Performs routine maintenance on and sanitation of machines.+ Sets up merchandise and sales promotion displays or issues sales promotion materials to customers.+ Maintain clean and safe work environment; performs job safely.+ Performs other duties as assigned.**Qualifications:**+ Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.**Associates at Canteen are offered many fantastic benefits.****Full-time and part-time positions offer the following benefits to associates** : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program**Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information. Compass Group: Achieving leadership in the foodservice industry**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Canteen maintains a drug-free workplace.Req ID:1554636Canteen