E-Commerce Warehouse Customer Service
Mueller Yurgae Associates · Grimes, IA
Job description(tap to read)
Position Summary Accurately picking and packing items as well as handling basic computer tasks such as scanning documents and printing shipping labels. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to other appropriate staff. • Picks and packs orders for shipment. • Handles complaints related to shipments; notifies supervisor of any shipping or receiving issues. • Performs other related duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) • Excellent communication skills including active listening. • Proficient computer skills with the ability to learn new software. • High school diploma or equivalent. • Customer service experience required. Core Competencies • Initiative -- Identifying what needs to be done and doing it before being asked or before the situation requires it. • Communication -- The ability to ensure information is passed on to others who should be kept informed, express oneself clearly verbally and in writing, and understand others. • Time Management -- Spending time appropriately among people and projects to ensure goals are met. • Thoroughness -- Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure agreements and commitments are fulfilled. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Restaurant Delivery - Start Earning Quickly
DoorDash · Grimes, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
Clerical - Clinic Clerk
Burlington Community School District · Grimes, IA
Clerical - Clinic Clerk Class B Assist in maintaining health records and recording health information. First Aide training preferred or willing to obtain training. Medication certification and CPR training required. Must dispense daily medications and administer medical first aid when necessary. Other responsibilities include computer data entry, log and run attendance profiles, and contact parents when instructed by the administrator, ability to generate associated reports and other duties as assigned. Knowledge of Infinite Campus and computer skills would be helpful. Flexibility, mobility, and ability to lift required. Other duties as assigned. Testing required.
Crew Member
Panchero · Grimes, IA
DID SOMEONE SAY FREE BURRITOS?!?! The only thing people love more than eating here is working here. Come join our team and learn real cooking skills. You'll have fun creating food that makes people smile! Apply today and start tomorrow! Panchero's Mexican Grillis looking for friendly and enthusiastic people to join the team! You will have the opportunity to be part of a positive and fun culture while enhancing your job skills for further opportunities within our company! **Flexible schedule** **Competitive pay** **Food Discounts** **Career Advancement Opportunities** **Fun Workplace Culture** JOB DUTIES INCLUDE (but not limited to): • Food Prep & Burrito Building • Customer Service • Cash Handling • Kitchen and Restaurant Sanitation • Other duties as assigned EDUCATION AND TRAINING: No educational requirements. WORKING EXPERIENCE: No experience required on-the-job training provided. PHYSICAL REQUIREMENTS: • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items • Able to lift up to 50 lbs. without assistance • Requires the ability to move and stand for long periods of time Reports to the Team Leader or Manager on duty. WHO WE ARE Pancheros grew from our very first restaurant-a local favorite in the college town of Iowa City back in 1992-to one of the most beloved Mexican Fast casual brands in the country. Scratch-made dough and fresh-pressed flour tortillas are integral to our burritos. Ingredients perfectly mixed into every bite is also a key component of Burritos Better Built, so in 2002 we introduced Bob The Tool® to mix before roll. And of course, our homemade queso, which has earned a fan following for its ooey, gooey, extra cheesy, velvety texture and zip of zesty, mouthwatering flavor perfect for chip-dipping or slathering on your burrito. WHAT SETS US APART Delicious starts with a solid foundation. Our fresh-pressed tortillas are the key to Burritos Better Built. Each one, made from house-made dough every morning and fresh-pressed in front of your eyes until perfectly golden brown. Then tightly wrapped to support all the freshest ingredients of your choice for a burrito that stands up to your wildest cravings. URRITO. Burritos without the B.S. When you keep things as fresh as we do, there's simply no need for the B and the S. (Otherwise known as shortcuts like fryers, freezers, packaged tortillas-we'd never!) We take pride in putting in the extra effort to do things the right way-from scratch, by hand-because that's what delivers the flavor that really sets us apart. All the right stuff in all the right places. The key to our burritos is mixing every ingredient together in every bite, because no one wants a mouthful of sour cream or rice. We take mixing so seriously, we even created our very own tool to get the job done right: Bob the Tool. Your single-handed assurance that every burrito you order at Pancheros won't just meet your expectations, it'll exceed them. We take a fresh approach to service, too. Every time you walk into one of our restaurants, we're on a mission to make your day even better. Carefully preparing your food from scratch, keeping our restaurants in tip top shape, making online ordering, delivery, and catering as smooth as our queso, and providing quick, courteous service that makes every meal an unforgettable one. This description is a general statement of required major duties and responsibilities performed on a regular basis. It does not exclude other duties as assigned.
Warehouse Manager
Composites One · Grimes, IA
Warehouse Manager Begin your Composites One career today! Position Overview: As a Warehouse Manager, you will be responsible for the overall activity of the warehouse, including safety/risk management, Quality, RCCA, receiving, transportation (private fleet and 3rd party carriers), warehousing and equipment/building maintenance/repair operations, all in accordance with established Company and regulatory policies and procedures. In this role you will manage the process and performance involved in daily activities of the warehouse to achieve established operating income and ROA goals. Key Responsibilities: • Develop and establish necessary staffing systems, processes and procedures to ensure consistent, accurate, and timely customer order fulfillment. • Investigate and establish root cause of shipping and receiving errors and implement corrective action plans. • Build and maintain supplier partnerships; work with suppliers to ensure items are delivered to time and quality specifications. • Work in conjunction with the regional Buyers and Supply Chain Managers to coordinate product movement, warehouse space requirements, and stock rotation. • Assist in developing plans for selling aged inventory in partnership with the Sales team and regional Buyers. • Monitor and approve all freight transactions, including review of freight adders on a semi-annual basis. • Oversee the annual physical inventory process and regularly scheduled cycle counts. • Develop systems, processes and procedures to optimize equipment and related resources, including effective material movement and logistics, while delivering value to our customers. • Utilize third party rating tools, routing techniques and mapping tools that assist in making quality decisions that minimize freight costs. • Monitor the receipt, coordination, and safety of goods coming through the warehouse using the Warehouse Management System. • Ensure orders arrive and are dispatched on time to appropriate destinations and in expected quantities. • Trace history of items to determine reasons for discrepancies between inventory and stock control records; recommend corrective actions to resolve discrepancies. • Plan layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored. • Analyze records and recommend corrective action for reported non-usable, aged, and excess stock. • Review records for accuracy of information and compliance with established procedures, and to determine adequacy of inventory levels. • Monitor and evaluate expectations and performance of warehouse and delivery staff through coaching and development opportunities. • Promote a high level of customer focus and lead a quality managed warehouse environment; create an environment that encourages respect, teamwork, communication, customer satisfaction, and productivity between team members, following the Integrity Service model. • Communicate and ensure all requirements pertaining to warehousing/material handling, safety, and shipping are followed by staff. Expected Skills and Qualifications: • Minimum 5 years' experience in a warehouse environment, including supervisory experience • Proven track record in a team development role • Experience with order picking, shipping, receiving, inventory counts, pick/pack • In-depth knowledge of FIFO, OSHA requirements, safety awareness, and HAZMAT shipping • Proficient in MS Office (including Word, Excel, Outlook) with the ability to learn and master internal systems (SAP) • Proficient with WMS, B2B functions, near-miss and SDS, UPS, FedEx, and dedicated logistics systems • High School Diploma, GED, or equivalent Additional Preferred Skills and Qualifications: • Forklift certification • Associate's degree Pre-Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles. Discover a Fulfilling Career: At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth. We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things. Respect, Teamwork, and Communication are Woven into our Core Values: Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us. Benefits: Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here. Commitment to Diversity, Equity, and Inclusion: At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation. ADA Accommodations: Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ADACoordinator@compositesone.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.