Loss Prevention & Customer Safety Specialist

Team Member Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. Job Summary: The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales. Key Roles & Responsibilities: • The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner. • The TM contributes to a customer-focused environment while providing excellent customer service. • The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience. • The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines. • TM performs store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building. • The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time. • The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably. • All other duties are based on business needs. Qualifications & Competencies: • At least 18 years old. • High School Diploma/Equivalent. • Communicates clearly and concisely with excellent verbal and comprehension skills. • Ability to work a flexible schedule including nights, weekends, and some holidays. • Ability to work independently and within a team environment. • Ability to lift a minimum of 50 lbs. or team lift 100 lbs. • Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business

Front Desk Agent

Guest Services · Kissimmee, FL

Front Desk Agent Compensation Amount: 16.00 USD Hourly Job Summary The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. Job Description Essential Functions • Provide administrative, reception and program support to management and staff. • Manage phone activity including providing general knowledge to callers. • Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. • Register and assign rooms to guests. • Provide quotes for room rates and up-sell the guest when possible. • Assist in coordinating the Front Desk and the Housekeeping Department. • Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. • Responds to guest inquiries. • Resolves guest complaints within scope of authority, otherwise refer the matter to the management. • Maintain awareness of safety issues, and report them immediately to your manager. Skill and Knowledge Requirements Include • High School Diploma preferred. Minimum of at least 16 years of age. • Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. • Computer proficiency. • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. • Ability to arrange and coordinate schedules for reservations. • Excellent interpersonal, administrative, telephone and other communications skills. Physical and Mental Requirements • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. • Ability to stand for the entire work day and to climb steps regularly. • Ability to sit at a desk and monitor phones for extended amounts of time. • Ability to withstand temperatures in indoor and outdoor environments. • Reading and writing work-related documents in English. • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. • Constantly communicates and receives verbal communication with other employees in a fast-paced environment. • Physical presence at the job site is essential to perform job duties. Equipment Used • Typical office equipment (computers, phone system, fax, copiers, scanners, among others). • Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Our Commitment to Diversity, Equity, & Inclusion: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

As a store associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.Position Type: Full-TimeAverage Hours: 30+ hours per weekStarting Wage: $19.00 per hourWage Increases: Year 2 - $19.50 | Year 3 - $20.00 | Year 4 - $20.00 | Year 5 - $21.00Duties and Responsibilities:Must be able to perform duties with or without reasonable accommodation.* Models and fulfills all customer service principles and escalates concerns to store management as necessary.* Informs store management of loss due to outdated or damaged products.* Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.* Adheres to cash policies and procedures.* Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.* Stocks shelves and displays neatly while following merchandising planograms to maximize sales.* Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers' vehicles from the staging area.* Maintains zone standards and merchandising standards at all times.* Assists store management in achieving operational efficiency goals.* Assists store management in achieving total loss goals.* Complies with all established company policies and processes.* Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.* Adheres to inventory procedures and product handling guidelines.* Performs general cleaning tasks to company standards.Physical Demands:* Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.* Required to lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead.* Required to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler.* Required to stock product in varying temperatures, including freezer and cooler environments.* Required to use glass and multipurpose cleaning products.Qualifications:* Ability to provide prompt and courteous customer service.* Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.* Ability to interpret and apply ALDI operating policies and procedures.* Ability to effectively communicate both verbally and in writing.* Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.* Ability to follow instructions and pay attention to detail.* Ability to work both independently and with others.* Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.* Ability to maintain reliable and prompt attendance.* Ability to meet availability requirements.Education and Experience:* At least 18 years old required.* High school diploma or equivalent preferred.* Prior work experience in a retail environment preferred.

Server

Longhorn Steakhouse · Kissimmee, FL

WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Lets get Fired Up! For this position, pay will be variable by location - plus tips. Our Servers CANT FAKE our energetic, team-oriented culture. They create authentic connections with all our Guests while delivering bold, quality food. Create Guest Loyalty byDemonstrating strong knowledge of our quality menu items. Passionately delivering accurate orders while partnering with other team members to ensure all our Guests feel at home Providing friendly, well-paced and attentive service. And on Team LongHorn, the Benefits sizzleYour schedule, Your way - conveniently swap shifts using your team member app! Competitive pay, every week. Shift meals sides, salads, soups and more...Server, Restaurant