Customer Retail Manager- Little Rock
Kraft Heinz Company · Slaton, TX
Job description
Customer Retail Manager Due to customer connectivity, we require this role to be based in Little Rock, Arkansas. Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! The Customer Retail Manager (CRM) will serve as a geographically based retail arm of the sales team and will be accountable for driving the selling, merchandising and distribution efforts at store level. This position will represent the total Kraft Heinz portfolio through pursuing the following business strategies: • Ensuring customer agreements are executed and upheld • Driving distribution & share growth through shelving, new item, void closure and reset activity • Selling against promotional and incremental opportunities to achieve revenue targets • Price monitoring and management • Direction, monitoring, and assistance of agency relationships at store level • Partner with the Kraft Heinz Customer Sales Management team to align on retail specific priorities and expectations • Proactively communicates store level feedback and strategic opportunities with internal partners Essential Functions & Responsibilities • Develop, enhance, leverage field customer relationships • Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers • Ensure effective execution of customer agreements and promotional programs • Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities • Work in a team environment with Account Leads and team leadership to maximize growth opportunities. • Fosters thought leadership through strong engagement and effective communication • Displays a growth mindset through best-in-class execution while elevating and influencing others Expected Experience & Required Skills • Ability to work with autonomy with minimal supervision • Valid Driver's License including a favorable driving record (a driving record will be requested as part of the recruitment process) • Ability to be present and working in stores as early as 7:30AM Monday - Friday based on business needs • Ability to be available to work during the weeks leading up to days of critical business need (national holidays plus the big game) • Exemplary interpersonal skills and ability to communicate/negotiate/relationship build with key contacts both internally and externally (all levels of management/associates) • Ability to use statistical skills to identify/evaluate/communicate category performance and store results/opportunities • Previous selling, merchandising or customer service experience is preferred, but also open to candidates with a proven history highlighting their ability to drive and deliver exceptional business results • Keen interest in sales and merchandising • Experience in the CPG Industry preferred – grocery channel experience highly preferred • Ability to demonstrate prioritization skills and multi-tasking capabilities Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values. New Hire Base Salary Range: $68,900.00 - $86,100.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Employee's Home - National Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
More jobs in Slaton, TX
New CDL Positions Open. Great Benefits. Top Pay. Hiring Now. Apply Today!
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health/Specialty is offering an exciting opportunity to be part of our Pharmacy Care Representative team. In this customer service role, you will interact directly with customers to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service. This includes new patient enrollment, verification of insurance coverage, performing benefit investigations and processing of medication orders for both new and existing patients. Qualified candidates will be comfortable in a multi-tasking, high-energy environment. Creative problem solvers with a passion for excellent customer service. As a Pharmacy Care Rep, you will: • Conduct inbound or outbound phone calls to patients regarding complex Specialty medication orders, benefits verification, and new patient enrollment. • Coordinate and process requests for new and refill order shipments. Collect appropriate information needed to ensure insurance coverage for patient medication orders • Verify eligibility, prior authorization, and other reimbursement requirements prior to shipment. • Assist in enrolling and tracking new customer referrals. • Provide explanation of CVS/Specialty services to new customers • Transfer/escalate clinical questions and issues to the staff pharmacist for resolution. This is a WORK FROM HOME position. Training allows our new team members to familiarize themselves with members of training, support, leadership, and their new peers to ensure a successful and team-focused onboarding experience. This position is full-time 40 hours per week, offers overtime during our business peaks and pays based on experience. We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays. Our application process is 2 simple steps: • Apply online. • Take your time while completing our Virtual Job Tryout (VJT) Training for this role is virtual, on camera, Monday through Friday 9am-5:30pm EST. Starting pay for this role is $19.00/hr. Required Qualifications • 1+ years of experience in a customer service role handling and resolving a high volume of complex customer needs over the phone • 1+ years of work experience with Windows-based applications like Microsoft Office (Outlook, Excel, Teams, Word) internet navigation, and email applications. • 1+ years of computer keyboarding experience, skills and aptitude. • You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 100 mbs download and 10 mbs upload. WiFi and satellite are not permitted. A secure and private home workspace free from distractions is required. • Must live in Pennsylvania. Preferred Qualifications • Prior healthcare work experience and familiarity with benefits, insurance, prescriptions, medical terminology Education • High School Diploma or equivalent work experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments ( . This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.
Customer Service Specialist - 50/50 Remote (55799)
Applied Technical Services (Georgia) · Slaton, TX
Salary Range $21.00 - $25.00 Hourly Position Type Full Time Indirect Description Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across adiverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world, and our mission is to deliver assurance through precise technical and professional services. Who We Are CalSource ,an ATS company, is Upstate New York's premier test equipment and gauge calibration lab, operated by people dedicated to metrology, quality, and integrity. The Position: CalSource is seeking an enthusiastic and personable Customer Service Representative. Reporting to the General Manager, you'll play a vital role in our team. The individual in this role will split time between working remotely and the client site performing customer service duties, collections using our accounts receivable system, or other responsibilities, as needed. The Customer Service Representative will follow a hybrid schedule, working 50% remotely and 50% on-site at our customer location in Newark, NY each week. Responsibilities: As a Customer Service Representative, your responsibilities will include: • Answering phone calls and addressing customer inquiries. • Greeting clients with a friendly and professional demeanor. • Providing basic administrative assistance for various computer systems used in the calibration laboratory. • Maintaining the Customer Relationship Management system (CRM). • Responding to customer service calls, emails, and web requests promptly and courteously. • Quoting and scheduling field service/onsite jobs to include the monthly schedule • Following up with customers on past due invoices • Performing shipping and receiving duties, as needed • Process calibration documents for technicians • Generating calibration quotes • Other duties and responsibility, as necessary Qualifications Minimum Requirements: • 2 – 5 yrs relevant experience with a High school diploma or equivalent • Experience in industrial, manufacturing, or electronic/mechanical product and/or services support highly desired • Exceptional customer service and phone skills • Some Account Receivables experience desired • Excellent interpersonal, verbal and written communication skills • Attention to detail • Must be personable and interact comfortably with clients and co-workers • Must be able to work independently with minimal supervision • Efficient with Microsoft office, specifically Excel and Outlook EOE/AA/M/F/Vet/Disability ATS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status, or any other protected characteristic as established by law. U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
Job Title: Hotel Reservationist Location: Remote Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: • Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. • Provide personalized travel recommendations using our trusted supplier network. • Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. • Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. • Manage client relationships, ensuring seamless communication and top-notch customer service. • Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? • Flexible schedule-work part-time or full-time from anywhere. • No experience required-comprehensive training and certification provided. • Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. • Opportunity to build your own travel business backed by an established and award-winning agency. Who We're Looking For: • Individuals with a strong passion for travel and customer service. • Excellent communication and interpersonal skills. • Self-motivated individuals who excel at working independently. • Comfortable with online booking systems and digital tools (training provided). • Eager to learn, grow, and take control of your income potential. $20,000 - $70,000 a year If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.