Guest Services Representative

Guest Services Representative at Lake Mary Hospital

Orlando Health · Lake Mary, FL

Guest Services Representative Orlando Health Lake Mary Hospital represents Orlando Health's continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women's services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department. For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient. Features include: Center for Women and Babies Six state-of-the-art operating rooms Three catheterization labs with a dedicated interventional radiology and vascular lab Comprehensive cardiovascular care 16 ICU beds Observation unit Imaging Lab Orlando Health Scripts pharmacy Dining and café Chapel Top Reasons to Choose Orlando Health – Lake Mary Hospital: BEST Place to Work for 6 years! As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development. Benefits Package that begins on day one (Full-Time & Part-Time only). Flexible Schedules Tuition Reimbursement up to $5,000 a year. Position Summary: Provides directions to guests/team members within the hospital system, and the Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions: Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned. Qualifications: Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting.

Dental Office Assistant - Business Assistant BayTree Family Dental is looking for a full-time Dental Receptionist to join our friendly and patient-focused team! While dental experience is preferred, we are open to candidates with a variety of backgrounds and transferable skills. We provide training and are excited to help the right candidate succeed.What We're Looking For:Customer service-focused mindsetPositive, can-do attitudeFriendly and outgoing personalityStrong problem-solving skillsTeam-oriented approachGoal-driven and motivated to learnExcellent communication skillsWhat We Offer:Full-time schedule, MondayFridayTraining and development opportunitiesMedical benefitsDental benefitsPaid Time Off (PTO)Paid holidays401(k) retirement planIf you're looking for a rewarding opportunity with a supportive team that values growth, collaboration, and exceptional patient care, we'd love to hear from you!Apply today and start your next career adventure with BayTree Family Dental!More about the roleGreet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coveragePost insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialWhat You'll GainCompetitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)Front loaded education and training, providing you the opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily PayMinimum QualificationsExperience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.Preferred Experience1+ years of experience in a dental or medical setting1+ years of experience with insurance billing and accounts receivableDentrix or other dental software experiencePhysical RequirementsAbility to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person) periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.Who is Heartland Dental?Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Customer Service I

Manpower Group · Lake Mary, FL

Our client, a leading healthcare organization specializing in medical device support, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Customer Support Department supporting the Neuro and CardioMEMs product lines. The ideal candidate will have excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.**Job Title:** Customer Service I**Location:** Lake Mary, Florida**Pay Range: 22/HR ON W2****What's the Job?**+ Handle inbound calls from customers regarding supply orders and product support for implantable or wearable medical devices.+ Maintain and update accurate patient records and verify account and product information.+ Communicate prescription revision requests to support teams and process new referrals for out-of-warranty equipment.+ Coordinate equipment replacements and facilitate customer returns in compliance with regulations and policies.+ Schedule annual preventative maintenance appointments for patients and ensure adherence to handling guidelines for medical devices.**What's Needed?**+ High School Diploma or GED required.+ Minimum of 1 year of customer service experience; 2-3 years of call center experience preferred.+ Strong verbal and written communication skills with high attention to detail.+ Proficiency in Microsoft Office and the ability to navigate multiple systems and websites.+ Ability to use sound judgment and problem-solving skills; Spanish-speaking candidates preferred but not required.**What's in it for me?**+ Opportunity to work in a dynamic healthcare environment supporting innovative medical devices.+ Potential for contract extension or conversion based on performance.+ Work in a collaborative team dedicated to improving patient outcomes.+ Gain valuable experience in medical device support and customer service.+ Be part of a reputable organization committed to diversity and inclusion.**Upon completion of waiting period consultants are eligible for:**+ Medical and Prescription Drug Plans+ Dental Plan+ Vision Plan+ Health Savings Account+ Health Flexible Spending Account+ Dependent Care Flexible Spending Account+ Supplemental Life Insurance+ Short Term and Long Term Disability Insurance+ Business Travel Insurance+ 401(k), Plus Match+ Weekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Warehouse Associate Part Time Seasonal Join us and help us create lifelong readers! Available Shift - 7 am to 11 am Hourly Rate - $15.50 Essential Duties And Responsibilities • Assist in the production of book fairs, by packing metal cases, boxes, and displays with book and non-book product, according to corporate process and procedure and meeting productivity and quality standards. • Demonstrate proficiency in packing all components and sub-components for all cases, boxes, and displays. • Consistently meet minimum required production, accuracy or quality standards for the work performed. • Ensure condition of all outbound cases, boxes, and displays are clean, safe, and in good condition. • Assist in the processing of returned book fairs, by unpacking metal cases, boxes, and displays with book and non-book product, according to corporate process and procedure and meeting productivity and quality standards. • Monitor inventory levels on applicable component product lines to ensure book fairs can be properly packed. • Learn and demonstrate basic scanner proficiency, i.e. item inquiries and requesting replenishment of Pick locations. • Assist in the picking and packing of customer reorders • Ensure that your work area is neat, clean, safe, and organized at all times. • Individually, and in partnership with other co-workers, perform seasonal inventory production-line resets. • Learn and demonstrate proficiency in all Fair Finishing and Assembly functions, including the Quality Assurance scanning functions. • Participate and assist in Physical Inventory functions, including the counting of inventory. Participate and assist in conducting Customer Appreciation Warehouse Sale Events. • Responsible for the careful handling of all merchandise at all times. • Ensure that all warehouse equipment and tools are properly utilized to increase productivity, efficiency, and safety; report any unsafe conditions, damaged equipment or injury (to self or co-worker) to your supervisor or manager immediately. • Utilize proper techniques for lifting, packing, and handling heavy objects, climbing ladders and pushing/pulling display cases. • Accurately and timely complete Labor Data Collection Cards to according to company standards. • May operate motorized pallet jacks upon successful completion of the SBF power equipment training program. • Maintain attendance and punctuality as required by assigned work schedule and within company standards. • Maintain a courteous and positive relationship with all co-workers and customers. • Drug and alcohol free policy compliance. • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED Certificate preferred. • Ability to demonstrate basic product scanner proficiency (i.e., ordering replenishment) effectively with minimal errors. • Strong team player and the ability to get along with co-workers. • Good verbal/written communication skills, basic math skills, and ability to read documents in English, such as safety rules, operating instructions and procedure manuals. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift boxes that weigh up to 50 lbs occasionally on a daily basis. • Must be able to lift boxes that weigh up to 30 lbs to a height of 70" occasionally on a daily basis. • Must be able to push wheeled cases, which may weigh in excess of 300 lbs, with an initial force of up to 50 lbs and a sustained force of up to 30 lbs. • Must be able to stand, reach above and below the shoulders, squat, bend and kneel as necessary to perform the job. • Must be able to tolerate work in a non-air conditioned environment. • Must be able to accurately follow specific instructions for multiple detailed assembly processes. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time Type: Part time Job Type: Regular Seasonal Job Family Group: Distrib & Matls Mgmt Location Region/State: Florida EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.