Patient Access Technician

At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community. Job Description: Job Summary Responsible for supporting laboratory operations by transporting patient specimens, supplies, and CAP surveys between collection sites and laboratories. Assists with specimen storage, inventory management, and disposal of old specimens. Completes non-technical tasks such as pouring off specimens, restocking supplies, and maintaining organization in processing areas. Ensures timely and accurate delivery of materials to facilitate efficient laboratory workflow. Contributes to patient care by providing reliable and responsive support services within the clinical laboratory environment. Essential Functions • Maintains competency in applicable work areas and adheres to policies and procedures. • Manages laboratory inventory, stock rotation, and storage to prevent product expiration. • Maintains a clean, organized, and well-stocked workspace. • Performs timely specimen pick-up, delivery, triage, and proper documentation. • Prepares, processes, and disposes of specimens according to laboratory protocols. • Performs quality assurance, preventative maintenance, and troubleshooting as required. • Communicates courteously and empathetically with patients, providers, and team members. • Participates in training, competency assessments, and continuing education activities. • Supports laboratory process improvement and assists with clerical tasks as needed. • Performs other duties as assigned. Education Requirement High school diploma or equivalent experience Experience Requirement 0-1 years of experience in a healthcare, clinical setting, or a relevant area An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs: 3. Intermittent (10% - 50% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never C. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time) D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time) E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (Physical Demands This position requires regular standing or walking with objects up to 10 pounds; intermittent lifting, pushing, and/or pulling objects weighing up to 50 pounds; intermittent standing or walking with objects up to 25 pounds; intermittent sitting at a computer workstation for extended periods of time; and performing tasks with intermittent repetitive motions (such as sorting or preparing samples). Also involves occasional exposure to risk of back injury from moving or positioning materials, risk of injuries from use of equipment, temperature extremes, hazardous chemicals and fumes including waste, burns, cuts/punctures, and bloodborne or airborne pathogens. Additional Job Descriptions N/A Department: Laboratory Services Shift: Days (United States of America) Time Type: Full time Address: 2201 Lexington Avenue City, State: Ashland, Kentucky

Remote Medical Support Assistant (Remote Medical Receptionist)

Ansible Government Solutions · Spokane, WA

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Remote Medical Receptionists) that is to support the VA Puget Sound Healthcare System including VA Puget Sound facilities and CBOCs. Working hours are Mon-Fri, 8am-4:30pm. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own. Responsibilities • Manage appointment scheduling for clinics/units and maintain calendars • Process consult intake, schedule appointments, and manage electronic waitlists • Review daily consults, recall lists, and communications for accuracy • Adjust appointments, locations, and providers to maintain clinic access and coverage • Serve as first point of contact for patients, families, and staff • Answer phones, respond to inquiries, and resolve concerns • Provide courteous, professional, and timely service • Handle complaints and initiate resolution within required timelines (24–72 hours) • Collaborate with interdisciplinary healthcare teams (VA and community providers) • Support community care scheduling workflows and escalation processes • Assist patients in navigating care and making informed decisions • Input and maintain patient data in CPRS/EHR systems • Verify and update demographic and insurance information • Perform receptionist and clerical duties (messages, records, materials) • Support revenue processes by identifying insurance coverage • Maintain patient safety by verifying identity using required protocols Qualifications • High School diploma or GED equivalent. • Proficiency in written and spoken English. • Minimum typing speed of 50 words per minute. • Basic computer proficiency, including Microsoft Office applications. • Basic knowledge of medical terminology. • Minimum 6 months of customer service experience in a medical or healthcare setting. • Ability to work remotely and independently in a professional setting. • Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential. • No physical or health restrictions that would interfere with job performance. • Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment. • U.S. citizenship required. All candidates must be able to: • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift • Lift up to 50 lbs from floor to waist • Lift up to 20 lbs • Carry up to 40 lbs a reasonable distance • Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR

Clinical Service Desk Associate (Remote) NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Clinical Service Desk Associate (Remote) to join our team in Fargo, North Dakota (US-ND), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements. NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Job Responsibilities Include: • This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 • All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. • Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality • Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner • Responsible for driving resolution of incidents on a 24/7 desk • Read text on computer screens for the duration of the shift • Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks • Ensure a quiet, private workspace with high speed, wired internet • Travel up to 10% of the time, if required • Lift up to 25 lbs. if needed for equipment setup • Have a working cell phone for manager communication and Two-Factor Authentication Basic Qualifications: • Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) • Minimum of 1 year of technical troubleshooting experience • High school diploma or equivalent required Preferred Skills: • Experience in a call center environment • Demonstrate a service philosophy in all interactions with clinicians and colleagues • Effective communication and interpersonal skills • Proficient typing and English language skills (both verbally and in writing) • Strong listening capabilities to fully understand caller's needs / requests • Exceptional ability to work optimally in a fast-paced environment This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $34,387 - $56,188 annual salary range. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Credit Officer II - Covered

Bank of America · Spokane, WA

Credit Officer II At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Credit Officer II role is a highly skilled resource, providing expert level advisory guidance in the most complex, integrated debt capital solutions for commercial banking clients. Products include lines of credit, term loans, real estate loans, and syndicated loans. The CO manages all of the ancillary credit exposure to clients. The CO maintains knowledge of other BofA products including Investment Banking and Treasury Management that have credit exposure, and leverages product expertise to deliver the best possible and optimally integrated strategic solution for the client or prospect. This role reports to the Commercial Credit Manager or Executive and will be aligned to an Underwriting Team that supports the market. Responsibilities: • Collaborates with Client Management teams to perform analysis of credit opportunities and prospects at the bank • Manages client and prospect originations including initial credit structuring, underwriting, legal documentation review, and deal closing • Delivers on data accuracy and quality of underwriting metrics in compliance with internal policies and procedures • Monitors assigned portfolios of client loan maturities and collaborates with Analysts to continuously recognize and address risks in a timely manner • Escalates and debates deteriorating assets in partnership with the Special Assets Group and Risk as appropriate • Participates in Regional and Market meetings to communicate credit delivery best practices and results Skills: • Collaboration • Decision Making • Loan Structuring • Underwriting • Written Communications • Analytical Thinking • Attention to Detail • Credit Documentation Requirements • Interpret Relevant Laws, Rules, and Regulations • Mentoring • Issue Management • Negotiation • Oral Communications • Prioritization • Risk Management Required Qualifications: • 10+ years of solid Commercial Banking experience • Experience in financial analysis, structuring, underwriting, and portfolio management • Analytical/technical skills, including financial accounting, modeling, and loan structuring • Strong communication skills; ability to communicate vertically, horizontally, and externally • Industry knowledge across multiple sectors Minimum Education Requirement: BA/BS Degree Desired Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - WA - Spokane - 601 W Riverside Ave - Spokane Financial Center (WA2141) Pay range $125,000.00 - $200,000.00 annualized salary, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.