Credit Officer II - Covered
Bank of America · Spokane, WA
Job description(tap to read)
Credit Officer II At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Credit Officer II role is a highly skilled resource, providing expert level advisory guidance in the most complex, integrated debt capital solutions for commercial banking clients. Products include lines of credit, term loans, real estate loans, and syndicated loans. The CO manages all of the ancillary credit exposure to clients. The CO maintains knowledge of other BofA products including Investment Banking and Treasury Management that have credit exposure, and leverages product expertise to deliver the best possible and optimally integrated strategic solution for the client or prospect. This role reports to the Commercial Credit Manager or Executive and will be aligned to an Underwriting Team that supports the market. Responsibilities: • Collaborates with Client Management teams to perform analysis of credit opportunities and prospects at the bank • Manages client and prospect originations including initial credit structuring, underwriting, legal documentation review, and deal closing • Delivers on data accuracy and quality of underwriting metrics in compliance with internal policies and procedures • Monitors assigned portfolios of client loan maturities and collaborates with Analysts to continuously recognize and address risks in a timely manner • Escalates and debates deteriorating assets in partnership with the Special Assets Group and Risk as appropriate • Participates in Regional and Market meetings to communicate credit delivery best practices and results Skills: • Collaboration • Decision Making • Loan Structuring • Underwriting • Written Communications • Analytical Thinking • Attention to Detail • Credit Documentation Requirements • Interpret Relevant Laws, Rules, and Regulations • Mentoring • Issue Management • Negotiation • Oral Communications • Prioritization • Risk Management Required Qualifications: • 10+ years of solid Commercial Banking experience • Experience in financial analysis, structuring, underwriting, and portfolio management • Analytical/technical skills, including financial accounting, modeling, and loan structuring • Strong communication skills; ability to communicate vertically, horizontally, and externally • Industry knowledge across multiple sectors Minimum Education Requirement: BA/BS Degree Desired Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - WA - Spokane - 601 W Riverside Ave - Spokane Financial Center (WA2141) Pay range $125,000.00 - $200,000.00 annualized salary, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Patient Access Technician
MultiCare · Spokane, WA
Patient Access Technician (PAT) Join a team that shares your calling At MultiCare, you're more than just a job title — you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day.If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE:.01, Shift: Variable, Schedule: 12 hr shifts Position Summary The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions. Responsibilities • You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements • You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms • You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process • You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas • You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information • You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary Requirements • Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance • OR • One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred About Deaconess Hospital Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services. About the Spokane Community Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round. Why MultiCare? Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.07 - $31.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.
About the Opportunity We are seeking Customer Service Representatives to support a growing online membership platform. In this role, you will assist customers primarily through email support (90%) and chat support (10%), helping resolve account questions, troubleshoot issues, and provide an exceptional customer experience. This is an exciting opportunity to join a rapidly growing business following the acquisition of a new line of business that is expected to bring over 500,000 new members. The environment is collaborative, fast-paced, and customer-focused. Key Responsibilities • Respond to customer inquiries via email and chat in a professional and timely manner • Review and clarify customer questions, concerns, and complaints • Research and determine the root cause of customer issues • Update customer records and account information accurately • Identify and communicate the best solutions to resolve customer concerns • Collaborate with internal teams to resolve escalated issues • Follow up with customers to ensure satisfactory resolution • Recognize trends and communicate recurring issues to management • Recommend process improvements to enhance customer experience • Assist with onboarding and training new team members as needed • Coordinate with merchant affiliate networks when applicable Required Qualifications • High School Diploma or GED • Experience supporting customers through email and/or chat • Knowledge of online shopping and internet-based stores • Comfortable navigating the internet and web applications • Basic keyboard shortcut knowledge (e.g., Ctrl+C, Ctrl+V) • Minimum typing speed of 50 WPM (typing test required) • Good attendance and reliability Work Schedule 1st Shift • 6:15 AM - 2:45 PM OR • 8:30 AM - 5:00 PM 2nd Shift • 3:00 PM - 11:30 PM 3rd Shift • Four 10-hour shifts • Sunday-Wednesday or Wednesday-Saturday Requirements: • Must work at least one weekend day each week • Must be available to work holidays Work Environment • Fully remote position • Must maintain a distraction-free home workspace • Candidates will be required to provide: • A typing test result (minimum 50 WPM) • A photo of their home workspace Eligible States Applicants must reside in one of the following states: California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, New York, Oregon, South Dakota, Texas, Utah, Wisconsin, or Wyoming. Apply Today If you have strong customer service skills, enjoy helping others, and thrive in an online support environment, we encourage you to apply for this exciting remote opportunity. Job Type & Location This is a Contract to Hire position based out of Madison, WI. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Title: REMOTE Customer Service Representative (Pharmaceutical Company) Job Type: Full-Time Location: REMOTE Schedule: 40 hours per week (CST TIME) / day shift 930am - 6pm CST Compensation: Up to $17.50-18 per hour Have to take a typing test, 40 WPM Needed!! Job Summary We are seeking a dedicated and patient-focused Customer Service Representative to support the daily operations of a fast-paced call center environment. In this role, you will assist patients with their prescription needs, provide education on medications and pricing, and ensure a seamless and supportive ordering experience. This position requires strong communication skills, attention to detail, and a commitment to delivering exceptional service to ensure no patient is left behind. This organization partners with healthcare providers to help patients access affordable medications delivered directly to their homes, particularly when prescriptions may no longer be covered by insurance. Key Responsibilities Patient Support & Communication • Manage inbound and outbound calls in a professional and timely manner • Provide clear, empathetic communication while following established guidelines • Educate patients on prescriptions, pricing, and the ordering process • Identify patient needs and provide accurate solutions or alternatives • Build strong, trust-based relationships through high-quality customer care Order Processing & Documentation • Accurately process prescription orders • Maintain detailed documentation of patient interactions in the system • Ensure compliance with company policies and procedures • Research and resolve order discrepancies or account concerns Performance & Team Collaboration • Meet individual and team qualitative and quantitative goals • Contribute to a collaborative, goal-oriented team environment • Participate in call quality reviews, coaching sessions, and feedback discussions • Support the mission of ensuring every patient receives the support they need Continuous Improvement & Training • Attend training sessions to enhance product knowledge and service skills • Apply coaching and feedback to improve performance • Stay current on workflow updates, policy changes, and system enhancements Qualifications • Previous customer service or call center experience preferred • Strong phone presence and active listening skills • Excellent verbal communication skills with a professional and empathetic tone • Ability to multitask, prioritize responsibilities, and manage time effectively • Customer-focused mindset with adaptability to different personalities • Comfortable working in a performance-driven environment • Basic computer proficiency and accurate data entry skills Compensation & Benefits • Health, Dental, and Vision Insurance • 401(k) with company matching • Paid Time Off and Holidays • Flexible Spending Account (FSA) • Employer-Paid Life Insurance • Ongoing Training & Development Programs Work Environment • Full-time position • In-office training required for a minimum of one month (if local) • Eligible for hybrid remote schedule after successful completion of training (typically 90 days) If you are passionate about helping others and thrive in a structured, goal-oriented environment, we encourage you to apply today. #KHOK
(Seasonal)Service Team Member
Michaels · Spokane, WA
Store - SPOKANE-SPOKANE VALLEY, WA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Looking for early availability as early as 1am start for early morning freight. • Help customers shop, locate products, and provide them with solutions • Provide a fast and friendly checkout experience; execute cash handling to standards • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments • Educate customers on the Voice of Customer (VOC) survey • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) • Participate in the truck unload, stocking, and planogram (POGs) processes • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store • Perform Store In Stock Optimization (SISO) and AD set duties as assigned • Support shrink and safety programs • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members • Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires • Retail and/or customer service experience preferred Physical Requirements Work Environment • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching, and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $17.13 - $20.00 This position may be eligible for overtime compensation in accordance with state and local laws. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com . Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance ( page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English ( EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers ( Federal FMLA Poster Federal EPPAC Poster (