Findlay Toyota Spokane lube apprentice Technician

Answer Line Rep (PT Overnights)

BJC · Spokane, WA

Healthcare Communication Specialist St. Louis Children's Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children's hospitals in the country, St. Louis Children's provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to "do what's right for kids." Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children's commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries. St. Louis Children's consistently ranks among America's Best Children's Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children's was one of eight children's hospitals to rank in the top 25 of all 10 specialties. The hospital's academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children's has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC). Role Purpose Responsible for inbound and outbound physician, patient and other customer communications, working with stakeholders across the BJC network. This position will utilize multiple systems and communication methods to ensure accurate and complete information is shared, contributing to the coordination of care of our patients. Responsibilities • Effectively manage high volume of incoming calls from patients and healthcare facilities, providing exceptional customer service to ensure a high level of satisfaction for our patients, practices, and providers. • Proactively following up with physicians and patients regarding hospital visits. • Ensures accurate and timely communication efforts including: initial point of contact, acting as liaison support for patients, medical staff and providers, and ensuring follow through to resolution. • Identify and address caller questions and concerns, resolving issues when possible and routing requests and messages to appropriate provider and support staff. • Maintains accountability for accurate data entry in the electronic health record and maintains patient privacy and security as outlined by HIPAA by obtaining necessary patient information, such as demographics and insurance information. Minimum Requirements Education • High School Diploma or GED Experience • 2-5 years Supervisor Experience • No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date • Disability insurance* paid for by BJC • Annual 4% BJC Automatic Retirement Contribution • 401(k) plan with BJC match • Tuition Assistance available on first day • BJC Institute for Learning and Development • Health Care and Dependent Care Flexible Spending Accounts • Paid Time Off benefit combines vacation, sick days, holidays and personal time • Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Patient Access Rep I - Scheduling - REMOTE - (Must reside in FL)

Florida Orthopaedic Institute · Spokane, WA

Patient Access Representative I - Scheduling Position Summary: The Patient Access Representative I - Scheduling must obtain all information related to the appointment to include patient demographics, related benefit information and method of referral in a call center environment. They must schedule patients based on need and physician protocol. Qualifications: • Candidate must be a high school graduate. • 1 or more years of experience in a healthcare environment. • Registration, scheduling, healthcare benefits experience helpful. • Excellent customer service and communication skills. • Must be detail oriented. • Able to multi-task and handle high call volumes. • Must have working knowledge of Windows based computer environment and typing skills. Key Responsibilities: • Register all new patient in the computer system by obtaining patient demographics and insurance information and source of referral. Confirm and update all information from prior visit if needed. • Handle all scheduling requests according to physician and authorization protocols • Assure compliance with all company plans policies and procedures set forth by the Florida Orthopaedic Institute • All other duties as assigned. At FOI our goal is to provide our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: • Full time opportunities available, with room for career growth and advancement. Excellent job security and stability, to promote an optimal work life balance. Be part of this dynamic and growing high level Patient Access team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

National Remote Position You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time. Employees are required to work our normal business hours of operation (7:00AM - 7:00PM CST) Open most Holidays. It may be necessary, given the business need, to work occasional overtime. The training will be a total of 6 weeks which includes 3.5 weeks of virtual classroom training, 1.5 weeks shadowing a peer/training and 1 week of nesting. Your schedule during the Training and Nesting Period will be Monday - Friday (8:30 AM - 5:00 PM CST) Watch this video to understand the expectations of being a remote worker with UnitedHealthcare. Primary Responsibilities: • Ability to work in paperless environment using only authorized online tools • Respond to incoming calls from our providers and patients on issues related to prescription status inquiries and assisting with order delivery • Ask appropriate questions and listen actively while documenting required information in computer systems • Identify issues and communicate solutions and steps to providers and patients with prescription orders and reorders • Make outbound calls to providers and patients on prescription orders and payment issues based on business need This role is equally challenging and rewarding. You'll be called on to research complex issues pertaining to member prescription and/or pharmacy benefits across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • Must be 18 years of age OR older • 6 months+ of experience in a related Customer Service environment using phones and computers as the primary job tools • Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner • Ability to submit or upload an updated copy of the user's resume to their profile • Experience with Microsoft Office Suite (Microsoft Word, Microsoft Excel & Microsoft Outlook) • Ability to work through peak season (January-February blackout for PTO) • Availability to work overtime during peak season possible mandatory overtime (January-March) • Ability to work full time. Employees are required to have flexibility to work any of our 40 hour week shift schedules during our normal business hours of operation: 5:00AM - 5:00PM Monday-Friday Pacific Time, 6:00AM - 6:00PM Monday-Friday Mountain Time, 7:00AM - 7:00PM Monday-Friday Central Time and 8:00AM - 8:00PM Monday-Friday Eastern Time Telecommuting Requirements: • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting) Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $16 - $29 hourly based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Title This employee will process and post payments to customer's accounts. Job Responsibilities • Application of payments and denials • Payments and denials are received electronically and through regular mail • Balance cash batches • Problem solve to close cash batches assigned • Call insurance companies for problem batch resolution • Internet website research to find EOBs and EFT/ERN information • Research documents for distribution • Answer phones, open and sort mail • Improve work procedures and expedites workflow • Offering $17.13 - $23.00 per hour Skills and Qualifications • Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations • Knowledge of telephone etiquette and adequate oral and written communication skills • Shows effective multitasking skills • Basic computer skills -- strong alpha/numeric keying by touch required • Basic excel knowledge a plus • 10-key by touch on adding machine, calculator, and number pad on computer • Positive and cooperative attitude in working and communicating with individuals at all levels of the organization Education and Experience • High School Diploma or General Education Degree (GED) required