Front Desk Agent - Part Time (Day Shift)
Oaklawn Racing Casino Resort · Spokane, WA
Job description(tap to read)
Oaklawn Team Opportunity Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. Front Desk Agent The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, maximizing room revenue and occupancy while delivering articulate service at the highest level possible. Always presents a friendly and professional image at the Hotel/Casino. Essential Duties and Responsibilities The following and other duties may be assigned as necessary: • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. • Maintains strict confidentiality in all departmental and company matters. • Provides impeccable guest service to all guests • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. • Maintains a working knowledge of the Company's property, as well as special events on and near property, in order to advise guests of same, whenever possible. • Provides information to guests about hotel policies, services and amenities. • Responds to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.). • Ensures a maximum level of service and satisfaction is achieved and maintained. • Sells rooms to "walk-in" customers. • Creates reservations using the system both individual and group related providing informational feedback regarding confirmation of reservation, arrival, departure, check-in, check-out, cancellation policy, credit card & payment requirements. • Enters/changes reservation information on the computer system. Posts charges to guest accounts, processes payments from guests. Makes necessary corrections to guest accounts. • Informs housekeeping department about room status/availability. Cleans the front desk area and maintains public areas and lobbies. • Listens for and responds to guest complaints. • Maintains daily logs. Balances shift work and cash drawers. • Reasons what a potential guest is looking for in room accommodations and participates in problem solving situations while keeping the Front Desk Manager well informed. • Recognizes and creates guest profiles to help maximize accuracy and guest recognition. • Assists other team members and departments to contribute to the best overall performance of the department and hotel. • Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. • Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. • Follows established procedures and policies of the Oaklawn Racing Casino Resort. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. • High School Diploma or GED required. • Guest service experience preferred. • Front desk experience preferred. • Must be able to handle several projects and tasks at the same time. • Must be able to perform the physical job duties of all Front Desk team members. • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Certificates, Licenses, Registrations Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Oaklawn is an equal opportunity employer. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
Flatbed CDL-A Truck Driver, OTR Routes - Spokane, WA
System Transport · Spokane, WA
System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes. CDL-A Flatbed Truck Driver Opportunities:. Experienced CDL-A Truck Drivers.
Leave Administration Specialist
Corewell Health · Spokane, WA
Temporary Expected end date: 12/31/26 Job Summary Responsible for managing and overseeing leaves of absences, ensuring compliance with company policies and legal requirements. Serves as the point of contact for team members' and leader's questions and concerns regarding leaves. Provides appropriate codes and processing for payroll functions. Essential Functions • Administers and coordinates integrated claims management involving Short Term Disability (STD), Long Term Disability (LTD), Family Medical Leave Act (FMLA), personal leaves, American's with Disability Act (ADA) and others as identified, in accordance with the respective organization's plan documents, policies and applicable laws that govern them. Coordinates integrated claims management with STD and LTD vendors to provide timely and accurate customer service. Investigates and follows up on abnormal activities with a claim. • Serves as a liaison between treatment providers, ergonomic consultants, vendors, staff, management and other HR departments to protect the rights of staff and reduce liability exposure of the organization. Communicates with providers of medical treatment regarding diagnosis and the length of disability with utilization of duration control guidelines as benchmarks. • Collaborates, educates, advises, and maintains positive relationships between client groups and various areas of human resources by serving as a liaison to procure specialty services (leave administration) such as notification of employees' rights and reviewing requests for leaves while ensuring equitable treatment of employees. Identifies new or existing leaders who are in need of information/consultation regarding leaves and provides information accordingly. • Facilitates effective verbal and written communication between management and employees regarding leaves to promote employee morale and maintain an environment conducive to achieving reduced costs and increased productivity within the legal framework provided to the organization via the laws and policies that govern leaves. • Calculates and codes hours owed for payroll. Answers customer questions and concerns regarding disability pay. Provides appropriate documentation into the leave claims management computer data base and document retention systems. • Manages the restricted work program within the organization for disabled workers. Oversees staff that are placed in temporary placements within or outside of their home department to see that restrictions and schedules are adhered to by team members and management. • Maintains up to date knowledge of the laws and pertinent legal decisions pertaining to the administration of leaves. Qualifications Required • Associate's Degree or equivalent in Human Resources, Business, or related area • 2 years of relevant experience in FMLA/STD, insurance, retirement plan administration, benefits, and/or utilizing claims management software About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name HR Total Rewards Leave Administration - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. - 5:00 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
Historic Davenport Hotel, Autograph Collection The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting. Front Desk Agent Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: • Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. • Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. • Provide information about hotel facilities, services, and local attractions. • Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. • Process guest payments and maintain accurate records. • Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. • Maintain the cleanliness and organization of the front desk area. • Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications • High school diploma or equivalent • Prior cash handling experience necessary • Exceptional communication skills • Very good computer skills • Ability to work flexible hours including weekends and holidays • Strong problem-solving skills • Ability to multitask and work in a fast-paced environment • Experience in customer service is preferred • Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. • Multiple Tiers of Medical Coverage • Dental & Vision Coverage • 24/7 Teledoc service • Free Maintenance Medications • Pet Insurance • Hotel Discounts • Tuition Reimbursement • Paid Time Off (vacation, sick, bereavement, and Holidays). • 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Upon acceptance of a job offer, pre-employment drug test and background check are required. Reference Washington State Law (RCW 49.94) here and at We participate in E-Verify. Salary Range USD $17.13 - USD $17.13 /Hr.
Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. Responsibilities An average day: As a Customer Service Representative I (CSR I), you will answer general questions from callers using the available knowledge base, USPTO website, or other reference material and recommend resources available on the USPTO website. You will assist with MyUSPTO account issues (including password resets) and other website systems related support calls. You may also mail applicable standard printed materials to the caller or refer the caller to a local Patent & Trademark Resource Center (PTRC) for additional assistance. In this position you will: • Answer incoming calls and retrieve voicemails, ensuring that calls are answered on the same day. • Transfer customers to appropriate secondary call centers as needed. • Respond to all incoming facsimiles. • Review and respond to incoming e-mails regarding patents, trademarks, publications, data quality, and products and services that have been sent to the general mailbox. Use knowledge base of pre-approved responses to answer inquiries or requests consistently and accurately. • Send appropriate general information publications. • Use the Customer Contact Management System to track and enter detailed information of all inquiries/requests received including steps taken to resolve any problems encountered. Qualifications • As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with 8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditions. • Must be able to pass federal background investigation and obtain a Public Trust • Demonstrate at least one (1) year of customer service experience, including: phone and/or email contact center experience, data entry, contact center problem logging, Automatic Call Distribution (ACD) telephone systems and face-to-face customer service experience. • Ability to provide courteous and professional interactions with customers. • Experience using a knowledge base. • Effective listening and oral communication skills, • Must be able to speak, read and write in fluent English. • Must be proficient with using software or web-based databases on a laptop or PC as well as various e-mail platforms • A fixed shift schedule will be assigned at the time of hire based on operational needs. All shifts fall within our operating hours of Monday through Friday, 8:30 AM to 8:00 PM EST. • Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document from the GSA Required Identification List. Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $18.00/Hr. - USD $19/Hr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status