Customer Service

Assistant Store Manager Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! Functional Responsibilities: • Performance Culture • Analyzes sales reports and KPIs to determine the needs of the business; in partnership with Store Manager, executes in store business and sales strategies. • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. • Controls payroll and supply budget. • Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. • Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. • Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. • Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. • Ensures visual presentation, organization, and facility maintenance are representative of the Brand. • Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. • Trains, coaches and assists with locate fulfillment and selling. • Motivates and inspires store team, developing a shared vision while modeling core values. • Promotes an inclusive, collaborative approach to problem solving. • Communicates with store teams and Store Manager to effectively lead positive change. • Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. • Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. • Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. • Assists in recruiting, hiring and developing a high performing team. • Supports, implements, and provides follow-up for all training programs, seminars, etc. • Assesses and coaches store team on performance. • In partnership with the SM, resolves human resources issues in a timely and effective manner. • Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. • Ensures that store team adheres to all employment practices and policies. Qualifications: • High School diploma or equivalent • 2+ years of retail management experience preferred • Must be 18 years of age or older • Excellent communication, verbal, and written skills • Able to learn or adapt to technology provided by the company • Proven excellent customer service skills with statistical track record in all areas of sales and leadership • Strong organizational skills and ability to multi-task in a fast-paced environment • Strong leadership qualities, training and team building skills • Knowledge of administrative aspects of store operations • Able to communicate with customers and staff • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. • Ability to work a flexible work schedule, including nights, weekends, and holidays is required Physical Requirements: • Constant Walking/Standing- 67-100% of 8-hour shift • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift • Frequent Climbing- 34%-66% of 8-hour shift

Patient Scheduling Coordinator

UnityPoint Health · West Des Moines, IA

Overview The Patient Scheduling Coordinator is responsible for managing complex patient scheduling, including multiservice appointments, diagnostic tests, and surgeries, ensuring timely access and adherence to regulatory requirements. The role verifies insurance coverage, secures prior authorizations, and updates patient data in the Electronic Medical Record (EMR) system, ensuring accuracy and compliance. The role also coordinates with clinic staff, mentors junior staff, and contributes to process improvements to optimize patient scheduling and access. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.  Here are just a few:     • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities • Manages complex scheduling and/or rescheduling of patient appointments, procedures, diagnostic tests, surgeries, hospital admissions, and other related appointments between multiple providers, ensuring compliance with scheduling protocols and regulatory requirements. • Greets patients upon arrival, checks them in, assists with required forms, and resolves conflicts by prioritizing high-priority cases to ensure timely patient access. • Coordinates multi-service appointments and manages phone calls to optimize patient access and efficiently schedule procedures. • Facilitates coordination with clinic staff and patients to ensure precise and timely scheduling, including securing necessary pre-certifications, insurance information, and financial data. • Delivers appointment details, procedure instructions, and pre-visit requirements to patients, addressing scheduling concerns and ensuring full understanding of the process. • Confirms insurance coverage and secures prior authorizations for scheduled procedures, ensuring patients are fully informed of insurance details. Coordinates interpreter services and special accommodations for patients as necessary, ensuring comprehensive care coordination. • Updates patient scheduling information into the Electronic Medical Record (EMR) system, verifying accuracy of patient demographics, insurance, and procedure data, and evaluating patient records to determine if outside documents are required. • Performs audits of patient records to ensure compliance with organizational policies, privacy laws including Health Insurance Portability and Accountability Act (HIPAA), and industry standards, safeguarding the confidentiality and security of sensitive health information. • Organizes and maintains department records, ensuring compliance with regulatory standards. • Prepares and distributes patient outcome reports, ensuring timely follow-ups and consistent communication with patients and providers. • Provides mentorship and guidance to junior staff, offering support and expertise in optimizing scheduling workflows. • Contributes to process improvement initiatives, helping identify opportunities for more efficient patient scheduling and access. Qualifications Education: • High School Diploma or equivalent required. • Associate's degree in Business Administration, Healthcare, or other related field preferred. Experience: • Three (3) years of customer service OR healthcare related experience required. • Three (3) years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, and maintaining medical records preferred. License(s)/Certification(s): • None.

Retail Sales Associate Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: • Drive for Results • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Maintains knowledge of current sales and promotions; maintains pricing and visual standards. • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. • Participates in visual directives including monthly store sets and zone maintenance. • Customer Experience • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. • Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. • Signs up clients for reward program. • Builds and maintains a solid customer following through clienteling and wardrobing. • Knows current product fit and style assortment offerings in store and on line. • Maintains consistent client communication through utilization of customer book. • Operational Excellence • Supports replenishment activities that keep the store full and abundant. • Assists with locate fulfillment. • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. • Assist with boutique cleanliness and organization • Teamwork and Growth • Promotes an inclusive, collaborative approach to problem solving. • Seeks personal developmental opportunities and readily solicits feedback. • Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: • High School diploma or equivalent • Retail or sales experience preferred • Must be 18 years of age or older • Excellent communication skills • Excellent customer service skills • Able to learn or adapt to technology provided by the company • Strong organizational skills and ability to multi-task in a fast-paced environment • Able to communicate with customers, Associates, and Management • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. • Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: • Constant Walking/Standing- 67-100% of 8-hour shift • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift • Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Office Administrator - Windsor Windows

Woodgrain · West Des Moines, IA

Office Administrator - Windsor Windows Posting Start Date: 7/31/26 Division: Windsor Windows Posting Area: Business Management Job Location: West Des Moines, IA Windsor Windows & Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customer's exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada. Windsor Windows & Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customer's expectations. We are committed to building quality products and building lasting relationships within the residential construction industry. We have been successful because of the diligence and hard work of our people, and the employees are recognized as the company's most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected. Employment Type: Hourly FT Work Environment: Monday - Friday 8am - 5pm. Onsite Job Summary: The office administrator serves as the first point of contact answering phones for the company and welcoming onsite customers, visitors, and vendors, while ensuring the daily operations of the office run smoothly and efficiently. This role combines exceptional customer service with strong organizational and administrative skills to support office operations, coordinate events, and maintain a welcoming, professional environment. Duties & Responsibilities: Reception & Customer Service • Professionally answer and direct incoming phone calls. • Greet customers, visitors, vendors and applicants with a friendly and professional demeanor. • Manage incoming and outgoing mail and deliveries. • Respond to general inquiries and direct visitors to the appropriate department. Office & Administrative Support • Order, monitor, and maintain office supplies, breakroom and other company resources. • Coordinate office equipment maintenance and service requests. • Assist with scheduling meetings and conference room reservations. • Assist leadership, office staff and other departments with administrative tasks and special projects. • Prepare correspondence, reports, and presentations as needed. • Support company communications and office announcements via company monitors and daily absent list. • Manage phone and department lists. Customer Event Coordination • Plan, organize, and coordinate customer meetings, training sessions, and special events. • Schedule event logistics including meeting space, catering, materials, and equipment. • Coordinate invitations, registrations, agendas and attendee communications. • Prepare event materials and ensure meeting spaces are properly set up. • Work with internal departments and vendors to ensure successful event execution. Requirements: • Ability to manage multiple priorities while maintaining attention to detail. • Experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). • 3+ years of receptionist, office administration, or office management experience preferred. Physical Demands: The physical demands and work environment are representative of a typical office environment. Summary of Company Benefits: • Health, Dental, and Vision Insurance • Health Savings Account (HSA) • Flexible Spending Account (FSA) • 401(k) with a Company Match • Group Term Life Insurance and AD&D • Employer Paid Long-Term & Short-Term Disability • Voluntary Supplemental Hospital and Accident Plans • Employee Assistance Program • 8 Company Paid Holidays & 1 Floating Holiday • Paid Time Off (PTO) Equal opportunity employment | Competitive compensation and benefits | Pre-employment drug screen and background check required All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.