Customer Service Representative - State Farm Agent Team Member

Remote Inbound Customer Service

Arise Virtual Solutions · Bellevue, NE

If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls). Mini

UPS is seeking Package Delivery Drivers to safely operate delivery trucks and deliver packages to residential and commercial customers on an assigned route. Drivers are responsible for loading and unloading packages, following a scheduled delivery route, operating a UPS delivery vehicle, and providing excellent customer service during deliveries and pickups. Drivers must be comfortable driving a delivery truck, and some locations may require the ability to drive a manual transmission delivery vehicle. This position requires passing a Department of Transportation (DOT) physical exam and maintaining a valid driver's license with a clean driving record in accordance with UPS and DOT regulations. This position typically pays $45 per hour or more for full-time UPS package delivery drivers, with additional overtime pay available during peak seasons.Drivers are responsible for meeting daily delivery quotas, using handheld scanners to track and confirm deliveries, following all UPS safety procedures, lifting and carrying packages, and maintaining a professional appearance while representing UPS. Drivers must follow company guidelines regarding safe driving practices, package handling procedures, delivery confirmation procedures, and customer interaction standards.Full-time UPS employees may be eligible for benefits including medical, dental, and vision insurance, pension plan, 401(k), paid vacation, paid holidays, overtime opportunities, and union-negotiated wage increases. UPS drivers may also receive overtime pay, peak season bonuses, and route bid opportunities based on seniority.

Job Title What Is A Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities • Provide GAS2 selling experience for DIY customer visits and phone calls • Achieve personal / store sales goals and service objectives • Manage DIY services including battery installation, testing, wiper installs, etc. • Ensure high standards of customer service and store appearance standards • Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY services • ASE P2 certified or ASE ready equivalent • Advanced solution, project and product quality recommendation ability • Advanced parts lookup and sourcing • Advanced selling skills for DIY Essential Job Skills Necessary For Success As A Retail Parts Pro • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence • Understand and execute instructions furnished in written, oral, or diagram form • Successfully complete the Parts Knowledge Assessment • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Use Microsoft software effectively (Word, Excel required) • Strong organizational skills • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience That Sets A Retail Parts Pro Up For Success • 3-5 years of prior automotive parts experience • Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations • Must have a valid driver's license • ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Early Morning Stock Associate

Ross · Bellevue, NE

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: • Understands that safety is the number one priority and practices safe behaviors in everything they do. • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. • Represents and supports the Company brand at all times. • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. • Maintains a professional appearance and adheres to the Company's dress code at all times. • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: • Ability to use all Store equipment, including PDTs, registers and PC as required. • Ability to spend up to 100% of working time standing, walking, and moving around the Store. • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. • Ability to occasionally push, pull and lift more than 25 pounds. • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. • Certain assignments may require other qualifications and skills. • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.