Customer Service

Guest Services Representative at Lake Mary Hospital

Orlando Health · Lake Mary, FL

Guest Services Representative Orlando Health Lake Mary Hospital represents Orlando Health's continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women's services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department. For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient. Features include: Center for Women and Babies Six state-of-the-art operating rooms Three catheterization labs with a dedicated interventional radiology and vascular lab Comprehensive cardiovascular care 16 ICU beds Observation unit Imaging Lab Orlando Health Scripts pharmacy Dining and café Chapel Top Reasons to Choose Orlando Health – Lake Mary Hospital: BEST Place to Work for 6 years! As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development. Benefits Package that begins on day one (Full-Time & Part-Time only). Flexible Schedules Tuition Reimbursement up to $5,000 a year. Position Summary: Provides directions to guests/team members within the hospital system, and the Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions: Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned. Qualifications: Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting.

Warehouse Associate Part Time Seasonal Join us and help us create lifelong readers! Available Shift - 7 am to 11 am Hourly Rate - $15.50 Essential Duties And Responsibilities • Assist in the production of book fairs, by packing metal cases, boxes, and displays with book and non-book product, according to corporate process and procedure and meeting productivity and quality standards. • Demonstrate proficiency in packing all components and sub-components for all cases, boxes, and displays. • Consistently meet minimum required production, accuracy or quality standards for the work performed. • Ensure condition of all outbound cases, boxes, and displays are clean, safe, and in good condition. • Assist in the processing of returned book fairs, by unpacking metal cases, boxes, and displays with book and non-book product, according to corporate process and procedure and meeting productivity and quality standards. • Monitor inventory levels on applicable component product lines to ensure book fairs can be properly packed. • Learn and demonstrate basic scanner proficiency, i.e. item inquiries and requesting replenishment of Pick locations. • Assist in the picking and packing of customer reorders • Ensure that your work area is neat, clean, safe, and organized at all times. • Individually, and in partnership with other co-workers, perform seasonal inventory production-line resets. • Learn and demonstrate proficiency in all Fair Finishing and Assembly functions, including the Quality Assurance scanning functions. • Participate and assist in Physical Inventory functions, including the counting of inventory. Participate and assist in conducting Customer Appreciation Warehouse Sale Events. • Responsible for the careful handling of all merchandise at all times. • Ensure that all warehouse equipment and tools are properly utilized to increase productivity, efficiency, and safety; report any unsafe conditions, damaged equipment or injury (to self or co-worker) to your supervisor or manager immediately. • Utilize proper techniques for lifting, packing, and handling heavy objects, climbing ladders and pushing/pulling display cases. • Accurately and timely complete Labor Data Collection Cards to according to company standards. • May operate motorized pallet jacks upon successful completion of the SBF power equipment training program. • Maintain attendance and punctuality as required by assigned work schedule and within company standards. • Maintain a courteous and positive relationship with all co-workers and customers. • Drug and alcohol free policy compliance. • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED Certificate preferred. • Ability to demonstrate basic product scanner proficiency (i.e., ordering replenishment) effectively with minimal errors. • Strong team player and the ability to get along with co-workers. • Good verbal/written communication skills, basic math skills, and ability to read documents in English, such as safety rules, operating instructions and procedure manuals. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift boxes that weigh up to 50 lbs occasionally on a daily basis. • Must be able to lift boxes that weigh up to 30 lbs to a height of 70" occasionally on a daily basis. • Must be able to push wheeled cases, which may weigh in excess of 300 lbs, with an initial force of up to 50 lbs and a sustained force of up to 30 lbs. • Must be able to stand, reach above and below the shoulders, squat, bend and kneel as necessary to perform the job. • Must be able to tolerate work in a non-air conditioned environment. • Must be able to accurately follow specific instructions for multiple detailed assembly processes. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time Type: Part time Job Type: Regular Seasonal Job Family Group: Distrib & Matls Mgmt Location Region/State: Florida EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

Front Desk Concierge

AdventHealth · Lake Mary, FL

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance • Paid Time Off from Day One • 403-B Retirement Plan • 4 Weeks 100% Paid Parental Leave • Career Development • Whole Person Well-being Resources • Mental Health Resources and Support • Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 901 Currency Circle City: Lake Mary State: Florida Postal Code: 32746 Job Description: Schedule: Full Time Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: • Week A: Mon & Tues 8am-8pm, Fri 2pm-8pm, Sat 8am-5pm (the next day Sunday starts Week B) • Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 8am-2pm (Sat/Sun off) Answers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved. Handles various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Handles "release of information" requests for patients, referring offices, other medical facilities, attorneys, and insurance companies. Verifies insurance eligibility and determines accurate up-front collection amount. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Participates in departmental performance improvement initiatives. Other duties as assigned. Knowledge, Skills, and Abilities: • Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements. • Ability to operate a computer, copier, fax, and scanner. • Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. • Ability to request and collect co-pays and outstanding balances. • Must have highly developed social and communication skills. • Excellent judgment and the ability to stay calm and level-headed in difficult situations. • Proficiency in word processing/typing. • Strong customer service skills. Education: • High School Grad or Equiv [Required] Work Experience: • 3+ customer service experience [Required] • Computer experience [Required] • Relevant experience, preferably in hospital or hospitality industry [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - Pay Range: $15.46 - $24.73 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Administrative & Executive Services Organization: AdventHealth Primary Care Schedule: Full time Shift: Day-Weekend Req ID: 152815165

Amazon needs drivers ASAP! Drive an Amazon-branded vehicle delivering packages to your community. Work 4-5 days per week and up to 10 hours per day with shifts available seven days a week. The pay is at least $16.50/hour, plus overtime and benefitsThey offer competitive compensation, benefits, and opportunities for career growth. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon. Delivery Driver Partners must have a valid drivers license, and minimum auto insurance and complete a background checkDelivery Driver Partners will use their own reliable car, iPhone or Android phone and their data and text plan. Drive is a great opportunity for anyone looking for a flexible schedule. ResponsibilitiesYou will drive to deliver medicine to patient's houses and pick up goods and packagesDeliver products to customer locations in a timely mannerLoad and unload the vehicleCollect on unpaid orders and shipmentsMaintain accurate inventory of packages and materials