Arbor Lodging Management logo

Front Desk Agent

Arbor Lodging Management · West Des Moines, IA

Hospitality - Lodging/Resort/TravelPosted This week
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Job description(tap to read)

Front Desk Agent Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Ourservice ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: • Greet and check-in guests in a friendly manner • Assist in taking reservations, pre-registrations, and room blocking • Assist large groups upon arrival • Assist guests in finding dining, shopping, and other "hidden gems" nearby • Be the first to handle and resolve guest issues • Process payments according to procedure • Upsell additional facilities and services • Performs all check-out tasks • Ensure all cash, checks, and credit card balances at the end of each shift • Answer questions and address guest needs and requests • Communicate internally with other departments when necessary to resolve a guest concern or request • Additional tasks may be assigned at any given time Qualifications: • High school Diploma or equivalent • Credit Card handling experience preferred • Hotel Front Desk experience preferred • Experience with hotel reservations software preferred • Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction • Positive, upbeat demeanor • Excellent written and verbal communication and organizational skills • Team-oriented • Ability to stand for 8 hours at a time • Ability to lift 20 lbs. on occasion Benefits: • Competitive salary • Annual review with increase potential • 401k program with company match • Medical, Dental, and Vision insurance available to eligible employees • Wellness benefits available to eligible employees Arbor's Guiding Principles: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. • Lead with Heart - Be kind, passionate and hospitable. • Be Accountable - Take ownership and deliver results. • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Phenom People logo

Customer Service Part Time

Phenom People · West Des Moines, IA

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do any of the following statements match your current goals? o I'm at least 18 years old, and I want to share my whole self in an inclusive work environment o I want to work for a company who welcomes and appreciates the military community o I'm retired, but I still want to work part-time or full-time o I currently have a job and need supplementary income o I want to build a career with a company that doesn't require a four-year degree o I'm a stay-at-home parent, ready to return to work o I need flexibility in my schedule because I have children or other responsibilities o I'm interested in debt-free education, tuition reimbursement, or certificate programs o I want to learn a skilled trade and possibly start my own company o I am bilingual o I love DIY projects Whatever your need for employment, we at Lowe's believe we can help you build a better life and career, and we are all-in to help you achieve your goals. We are hiring immediately for this role, so make sure you apply today. Here's what you will do in this role: As a Lowe's Retail Sales Associate - Part-Time, you are the key to our customers' positive shopping experiences. You will be the smiling person who greets customers as they enter our doors or shop our aisles. You will engage customers regarding the types of projects they are working on and how you may help. You will guide shoppers to the right products or introduce them to the appropriate sales specialist who can assist. As you learn more about your department and Lowe's, you will understand which products naturally go together. It will be your responsibility to ensure that you share this knowledge with your customers. Here's an example: If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk for hours. Instead of answering phones, you might be in the store or the garden center, walking, talking to our customers, watering plants, and restocking items. Depending on your department, some lifting (building materials, paint, or maybe mulch) may be required with or without assistance. What's in It for You? Beyond the chance to make a difference for customers and teammates, each day will allow you to learn, grow, and celebrate wins together with your Lowe's team. Our associates enjoy the following benefits: • A 10% discount on everything at Lowe's • Eligible for debt-free education and skilled trade programs • Access to comprehensive physical, mental, and financial benefits * • Opportunity to earn quarterly bonuses • Flexible schedules to fit your lifestyle • Career growth-over 50% of our leaders started as hourly associates Your Day at Lowe's • Deliver excellent customer service • Help customers find products and provide recommendations • Help load customer merchandise • Restock merchandise Requirements • Be able to lift up to 25lbs. unassisted, or over 25lbs assisted. • Possess 6 months experience operating common retail technology, smartphones, tablets, or computers. • For individuals with disabilities who would like to request an accommodation, email HRServiceCenter@lowes.com. Bilingual applicants are encouraged to apply. • Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.com. Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe.html Bilingual, Military, and Veteran applicants are encouraged to apply.

NewUrgentPart-timeRetail
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Kindergarten Support Aide Classroom & Recess

Young World Physical Education · West Des Moines, IA

Young World Physical Education is seeking a Kindergarten Assistant at Hillside Elementary in West Des Moines, Iowa. This full-time position involves assisting with the supervision of kindergarten students, performing clerical duties, and providing individual help to children as necessary.The candidate will supervise students during lunch and recess, maintain classroom order, and complete assigned clerical tasks. The role offers numerous benefits, including no-cost health and dental insurance, a retirement plan, and generous leave policies.#J-18808-Ljbffr

NewFull-timeEducation - Excluding Post Secondary
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Kinseth Hospitality Company logo

$16/hr

Hotel Housekeeper

Kinseth Hospitality Company · West Des Moines, IA

Needing to add team memebers to our housekeeping department! Full time, great atmosphere, and pay rate of $16 per hour. What we offer: • Health, Dental, Vision and other benefits available after 60 days • DailyPay • 401k • PaidTraining • Paid PTO • Referral program • Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Cleans rooms and halls in hotels by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. § Cleans hotel guestrooms, lobbies, lounges, rest rooms, corridors, elevators, and stairways. § Sorts, counts, fold, marks, or carries hotel linens. § Cleans hotel according to franchise standards and within required timeframes to include but not limited to: stripping and making beds; dusting furniture; washing walls, ceiling, and woodwork; vacuuming, scrubbing, waxing, and polishing floor; washing windows, door panels, and sills; emptying wastebaskets, and emptying and cleaning ashtrays; cleaning and vacuuming rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sink, toilet and tubs/showers stalls. § Replenishes supplies such as bathroom necessities, drinking glasses and writing supplies. § Moves furniture, hangs drapes, and rolls carpets to ensure compliance with franchise requirements. § Transports trash and waste to disposal area. § Replaces light bulbs. § Stocks, organizes, and maintains housekeeping carts and equipment. § Greets guests in warm, friendly manner. § Ensures key control and security policies to maintain the guest's privacy and security of personal belongings when working in guestrooms. § Use all materials, chemicals and tools safely to avoid injury, waste, unnecessary damage or accidents. § Communicate with maintenance department regarding room needs. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NewFull-timeHospitality - Lodging/Resort/Travel
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Customer Experience Representative - ICS

J.B. Hunt Transport · West Des Moines, IA

**Job Title:**Customer Experience Representative - ICS**Department:**Customer Service & Contact Center Operations**Country:**United States of America**State/Province:**Iowa**City:**West Des Moines**Full/Part Time:**Full time**Job Summary:**Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver an exceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential.**Job Description:****Key Responsibilities:**+ Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth+ Monitor and support on-time delivery, damage-free services, and accurate billing+ Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures+ Schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations+ Enter customer orders into the order management system to track loads and provide necessary information to operations teams+ Obtain and document approval for accessorial charges and spot rates for assigned customers+ Serve as a point of contact for customers regarding load updates and capacity availability**Qualifications:****Minimum Qualifications:**High School Diploma/GED with up to 1-2 years of Customer Service or Sales experience OR Bachelor's Degree**Preferred Qualifications:**+ Ability to effectively transmit, receive, and accurately interpret ideas through various mediums+ Ability to adjust to new or changing assignments and processes+ Ability to maintain composure under pressure+ Ability to manage multiple priorities+ Ability to maintain professionalism while dealing with difficult individuals+ Sales focused+ Ability to meet or exceed customer needs and expectations to provide excellent service+ Embody a customer-centric mindsetThis position is not eligible for employment-based sponsorship.**Compensation:**Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.**Benefits:**The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.**Education:**Bachelors: Business Administration/Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)**Work Experience:**Customer Service/Account Manager, Sales**Job Opening ID:**00622540 Customer Experience Representative - ICS (Evergreen) (Open)**_"This job description has been designed to indicate the general nature and level of work performed by employees within this_** **_classification._** **_It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job._****_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."_****_J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law._****Fortune 500 experience. Career advancement. Nationwide relocation possibilities.**Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.**Why J.B. Hunt?**J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.**What are we looking for?**J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.J.B. Hunt is proud to serve individuals of all abilities. If you need assistance completing your application, please contact us at people.support@jbhunt.com .J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

NewNo experienceFull-timeRetail
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