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DSHS HCLA Customer Service Specialist 2

State of Washington · Chehalis, WA

DSHS HCLA – Customer Service Specialist 2 Join our team as a Customer Service Specialist 2 with Home and Community Services in Chehalis, where you'll play a vital role in helping older adults, individuals with disabilities, and their families access essential long-term care services and community resources. As the first point of contact for clients, families, advocates, and community partners, you'll provide compassionate customer service, guide individuals through available programs, assist with applications, resolve questions and concerns, and connect people with the support they need. You'll also provide critical administrative support to staff by managing records, processing documentation, coordinating office operations, and safeguarding confidential information. Your work will help ensure vulnerable Washingtonians receive timely, accurate, and respectful service while supporting the efficient delivery of Home and Community Services programs. Some of what you'll do: • Serve as the primary point of contact for clients, families, advocates, and community partners by providing exceptional customer service in person, over the phone, and through other communication channels. • Educate and assist individuals with long-term care and Medicaid programs, explain eligibility requirements, help complete applications, and connect customers with appropriate state and community resources. • Resolve customer questions and concerns by interpreting agency policies, procedures, and regulations while de-escalating challenging situations with professionalism and empathy. • Perform program intake, maintain accurate client records, and utilize multiple agency systems to document interactions, research information, and support service delivery. • Coordinate administrative operations by processing mail, scanning and distributing documents, maintaining confidential records, and providing essential support to case management staff. • Manage office operations by ordering and maintaining supplies, coordinating records retention, monitoring equipment and office resources, and supporting daily business functions. • Cross-train and support staff, provide backup customer service for other Home and Community Services offices as needed, and perform additional administrative duties to ensure continuity of operations. Desired skills, knowledge, and abilities: • Strong customer service and interpersonal skills, with the ability to communicate professionally and compassionately with clients, families, coworkers, and community partners. • Ability to remain calm under pressure while de-escalating difficult situations and resolving customer concerns with professionalism and sound judgment. • Excellent organizational skills with the ability to prioritize competing responsibilities, multitask effectively, and manage a fast-paced workload. • Ability to interpret and apply policies, procedures, and regulations to provide accurate information and appropriate referrals. • Strong written communication skills, including the ability to prepare clear, accurate, and professional correspondence and documentation. • Proficiency using computers and business software, including word processing, spreadsheets, data entry, and multiple information systems. • Ability to follow written and verbal instructions, work independently, and collaborate effectively as part of a team. Who should apply? We are searching for professionals with: • A high school diploma or equivalent AND two years of experience assisting clients or customers by responding to inquiries, resolving complaints, or addressing service-related concerns. OR • One year of experience as a Customer Service Specialist 1. OR • An equivalent combination of education and/or experience totaling two or more years. Additional information: • Work schedule: 8:00 AM – 5:00 PM, Monday through Friday. • This is an on-site position. Employees are required to report to the assigned work location each scheduled workday. Telework and hybrid work arrangements are not available for this position. Ready to start a rewarding career? Apply today! Along with your application, please include: • An updated resume • Three professional references with contact information Questions? Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number #05994. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

$18–$22/hr

Customer Service Representative

Timberland Bank · Chehalis, WA

Customer Service Representative Chehalis, WA 98532 Overview Salary Range $18.00 - $22.00 Hourly Level Entry Position Type Part Time Education Level High School Category Banking Description Customer Service Representative Department/Location: CustomerService / Chehalis Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position Status: Full-Time 50 hours Rate of Pay: $18.00-22.00 an hour Summary/Objective: Provides exceptional customer service by actively offering Timberland Bank products and services while performing all essential functions and job duties. Essential Job Functions: • Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. • Process withdrawals. • Identify counterfeit currency. • Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. • Cross-sell bank products and services. • Refer customers to the proper department for issues that cannot be resolved at the teller line. • Count and roll loose coins. • Issue personal money orders and cashier's checks for U.S. Savings Bonds. • Accept loan payments: verify payment amount and issue receipts. • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. • Ensure teller station is properly supplied. • Close accounts when requested. • Follow procedures for removing accounts for dormancy. • Balance drawer daily. • Redeem U.S. Savings Bonds. • Maintain appropriate currency logs. Qualifications Requirements: • High School diploma or equivalent. • Less than 1 year previous customer service experience • Less than 1 year previous cash handling experience • Must take/pass entry level teller assessment test within the first 90 days. Knowledge, Skills & Abilities: • Ability to exercise good judgement in making decisions. • Ability to protect and maintain confidential information. • Ability to work under pressure, prioritize and meet deadlines. • Ability to communicate on a telephone • Ability to write, speak, read and hear • Ability to stand for long periods of time. • Ability to lift up to 20 lbs. overhead • Ability to type/word process Physical Demands: To successfully perform the essential duties of this position, an individual must be able to meet the physical demands listed below. While some absences may be protected by federal, state and/or local laws, regular attendance is an essential function of the job. Reasonable accommodation may be provided to assist individuals with disabilities to perform essential job functions. Work Environment: The duties of the job are performed on premises and in an office setting. What We Offer: Based on eligibility, Timberland Bank offers a comprehensive benefits package including medical, dental, vision, 401k, vacation/paid sick leave and other great benefits with employee only. Timberland Bank is a family-friendly employer. Our employees enjoy competitive compensation and an excellent benefits package including: • Medical, Vision and Dental Insurance • Paid vacation and holidays • Paid Birthday Day Off • Two pay periods per month • Paid sick leave • 401k and employee stock ownership plans • Paid training and advancement opportunities • Numerous employee only banking benefits Disclaimer: This job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Food/Consumables Team Associate

Walmart · Chehalis, WA

Hourly Wage: $17.5 - $30.5 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: Full-Time Available shifts: Mid-Shift, Closing Location Walmart Supercenter #2249 1601 NW LOUISIANA AVE, CHEHALIS, WA, 98532, US Job Overview Food and Consumable associates are focused on two things: taking care of customers and creative merchandising. They move incoming merchandise out to the salesfloor and create seasonal display features to meet the needs of the customer. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page ( Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Company Truck Driver (Hiring Immediately)

Done Right Trucking · Chehalis, WA

Done Right Trucking inc. dba Redgo is a small family-owned seeking quality driver to pull our Dry Vans on dedicated runs with regular home time. Benefits We run only T680 Kenworths with 500 hp Cummins engines and have all the bells. We also offer Medical 401k with matching plus Aflac 1 week paid...