Front Desk Agent
Guest Services · Kissimmee, FL
Job description(tap to read)
Front Desk Agent Compensation Amount: 16.00 USD Hourly Job Summary The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. Job Description Essential Functions • Provide administrative, reception and program support to management and staff. • Manage phone activity including providing general knowledge to callers. • Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. • Register and assign rooms to guests. • Provide quotes for room rates and up-sell the guest when possible. • Assist in coordinating the Front Desk and the Housekeeping Department. • Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. • Responds to guest inquiries. • Resolves guest complaints within scope of authority, otherwise refer the matter to the management. • Maintain awareness of safety issues, and report them immediately to your manager. Skill and Knowledge Requirements Include • High School Diploma preferred. Minimum of at least 16 years of age. • Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. • Computer proficiency. • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. • Ability to arrange and coordinate schedules for reservations. • Excellent interpersonal, administrative, telephone and other communications skills. Physical and Mental Requirements • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. • Ability to stand for the entire work day and to climb steps regularly. • Ability to sit at a desk and monitor phones for extended amounts of time. • Ability to withstand temperatures in indoor and outdoor environments. • Reading and writing work-related documents in English. • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. • Constantly communicates and receives verbal communication with other employees in a fast-paced environment. • Physical presence at the job site is essential to perform job duties. Equipment Used • Typical office equipment (computers, phone system, fax, copiers, scanners, among others). • Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Our Commitment to Diversity, Equity, & Inclusion: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
Delivery Driver - Work When you want
DoorDash · Kissimmee, FL
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
Warehouse Driver
Offen Petroleum · Kissimmee, FL
Warehouse Driver The Warehouse Driver receives, stores, and distributes materials and products within the warehouse and delivers products, ensuring accuracy and timeliness of all job functions. Essential Duties and Responsibilities • Deliver product orders to customers • Assist in loading and unloading trucks, checking products in and out, and matching purchase orders to sales orders • Read customer orders to determine items that need to be moved, gathered, loaded or unloaded • Move materials and products from storage areas to and from loading areas • Sort and place materials or products on racks, shelves, or in bins according to established processes • Identify damage, loss, or surplus of products and materials stored in the warehouse • Ensure warehouse is accessible and safe • Open containers and mark materials with identifying information according to established processes • Assist in checking in product and taking physical inventory • May be assigned facilities maintenance duties such as sweeping, mopping, or shoveling • Other duties as assigned Requirements • High school degree or equivalent • Valid Colorado Class B CDL • One year of prior warehouse clerk experience preferred • Organizational skills and attention to detail • Ability to use standard warehouse equipment such as hand trucks and box cutters • At least 3 years of satisfactory driving history required; previous delivery experience not required, but helpful • Knowledge of DOT and OSHA compliance regulations • Must be able to read, write, speak, and understand English • Must be able to operate trucks with manual and automatic transmissions Working Environment and Physical Demands • Ability to lift, push & pull up to 75 lbs. repeatedly throughout the course of the shift • Ability to walk, squat, stoop, kneel and bend repeatedly at each delivery location • Ability to enter and exit truck cab multiple times throughout the day • Ability to climb on top of and inspect top of trailer • Ability to regularly pass a DOT physical and maintain FMCSA drug and alcohol standards Eligible for Company Benefits Including: • Health, dental, and vision coverage, effective the 1st of the month following the date of hire • Company paid life insurance and long-term disability • Employee paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and Legal • Participation in the company 401(k) plan with eligibility for the company match after 6 months of service • Paid time off (PTO) • Company paid holidays Legal Statements Offen Petroleum is an at-will, equal opportunity employer.
Clean-Up Crew
Labor Finders · Kissimmee, FL
Your Job Are you a strong worker who takes pride in their work? Do you have a talent for making things sparkle ... and the ability clean up a mess like it's nobody's business? Are you good at getting things in order and making sure the job is done right? If this sounds like you, thenwe have a great opportunity for you as a Clean-Up Crew Worker! Your Day The job responsibilities may include: • Cleaning assigned locations on a daily basis. • Blowing off sidewalks, sweeping walkways/hallways, and removing any trash. • Removing all trash, leaves, cigarette butts, paper, bottles and any miscellaneous items. • Emptying trash cans by removing liner and replacing cigarette butt containers. • Logging the work done at each location. • Cleaning, sanitizing and organizing areas like rest rooms, offices, closets, corridors, guest areas and stairwells. • Vacuuming, sweeping, and mopping floors and carpets within designated areas. • Using snow blowers, floor buffers, and carpet cleaning equipment and other small machines • Dusting, polishing, and cleaning all furniture and accessories. • Washing windows and mirrors, removing stains or marks. • Checking for damages to property, notifying managers of needed repairs, and making minor repairs. • Moving or lifting heavy supplies and equipment. • Working in shifts, possibly evening hours. In addition to a physical strength, depth perception and eye-hand coordination, you should have: • Ability to work in poor weather (rain, sleet, hail, etc.) • A valid driver's license with a clean, 3-year driving record • Ability to speak, read, and write in English. • Ability to pass drug test, physical, and insurance clearance. • Ability to lift 50 lbs. on frequent basis. • Ability to stand, squat, sit, and walk interchangeably for long periods of time. • Ability to push carts and/or lift equipment, performing various physical movements with required mobility for tasks requiring bending, reaching, or standing for up to eight hours daily. • Ability to work in variable conditions like noise, odors, dust or temperature, with frequent interruptions. • Excellent organizational and time management skills. • Good judgment and problem solving skills. • Ability to follow instructions, demonstrate initiative and work independently. • Prior related work experience is a bonus, but no experience required. Your Gain What you may gain while on the job: • Communication skills - providing information to supervisors and co-workers by phone, in writing, or in person. • Building Relationships - providing service to others and working in a non-competitive environment. • Independence - Work independently and make your own decisions to meet your responsibilities. • Teaching & mentoring skills - helping train and prepare new employees for the job. • Staying active - Keep yourself actively moving throughout the day. Your Experience 5+ Years
Front Desk Agent
Westgate Resorts · Kissimmee, FL
Job Description Location: New Orleans, LA Reports To: Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service. Key Duties & Responsibilities • Greet and welcome guests/visitors in a professional and friendly manner • Manage reservations: online, phone, and walk-in; confirm, modify or cancel as necessary • Respond to guest inquiries, concerns or complaints; escalate as needed • Provide information about local attractions, transportation, hotel/office services • Maintain records, complete logs/reports, ensure front desk area is well kept and presentable • Coordinate with housekeeping, maintenance and other departments to ensure rooms or facilities are ready and in good condition • Follow safety, security, and cash handling procedures Qualifications: Qualifications • High school diploma or equivalent; further education in hospitality or related fields is a plus • Excellent interpersonal and communication skills; professional appearance and demeanor • Ability to multitask, stay organized, and manage time effectively • Strong problem-solving skills; ability to remain calm under pressure or during peak periods • Basic computer skills; experience with reservation / property management systems helpful Additional Information Benefits • Competitive salary: $60,000 – $65,000 annually. • Professional development and growth opportunities. • Collaborative and supportive work environment. • Opportunity to develop key communication and organizational skills. • Full-time, on-site position in Austin, TX.