Hair Stylist

Floating Store ManagerLocation: Des Moines, IAPay: $21.00 per hourJob Type: Full-timeSchedule: 40 hours per week. Monday - Saturday. Days, Nights, WeekendsBenefits: Health Insurance, Basic & Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee DiscountAbout the RoleAt The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.What You'll DoLeadership & Staff ManagementRecruit, train, and supervise store staffManage scheduling and payroll processingImplement company policies and practices in employee relationsStore OperationsDevelop and implement strategies to meet production and sales goalsOversee donation processes, product sorting, pricing, and presentationManage store maintenance, safety, and appearanceEnsure compliance with OSHA and Salvation Army safety policiesCustomer ExperienceCreate an enjoyable shopping environmentDevelop customer retention plansSet an example for positive customer interactionsFinancial ManagementOversee cash handling procedures and daily depositsWork within budget parametersManage inventory tracking for designated product linesCommunication & ReportingMaintain open communication with Regional Manager and Department HeadsProvide daily reports on store production and salesAddress customer complaints and provide education about the programSupervisory ResponsibilityIn conjunction with the Regional Manager, recruit, interview and recommend for hire Store staffTrain and supervise the store staffIn collaboration with the Regional Manager, provide direct reports with a personnel reviewReview and approve time and attendance for store personnel using the current payroll systemCheck time logs regularly, following all current regulations and trainingsTraining ProvidedPaid training on register and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsWhy Join UsMission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more!#J-18808-Ljbffr

$21/hr

Floating Store Manager

The Salvation Army North & Central Illinois Division · Des Moines, IA

Location: Des Moines, IAPay: $21.00 per hourJob Type: Full-timeSchedule: 40 hours per week. Monday - Saturday. Days, Nights, WeekendsBenefits: Health Insurance, Basic & Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee DiscountAbout The Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.What You'll Do Leadership & Staff Management Recruit, train, and supervise store staffManage scheduling and payroll processingImplement company policies and practices in employee relationsStore Operations Develop and implement strategies to meet production and sales goalsOversee donation processes, product sorting, pricing, and presentationManage store maintenance, safety, and appearanceEnsure compliance with OSHA and Salvation Army safety policiesCustomer Experience Create an enjoyable shopping environmentDevelop customer retention plansSet an example for positive customer interactionsFinancial Management Oversee cash handling procedures and daily depositsWork within budget parametersManage inventory tracking for designated product linesCommunication & Reporting Maintain open communication with Regional Manager and Department HeadsProvide daily reports on store production and salesAddress customer complaints and provide education about the programSupervisory Responsibility In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staffTrain and supervise the store staffIn collaboration with the Regional Manager, provide direct reports with a personnel reviewReview and approve time and attendance for store personnel using the current payroll systemCheck time logs regularly, following all current regulations and trainingsTraining Provided Paid training on register and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsWhy Join Us Mission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more!#J-18808-Ljbffr

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.Accountable for improving on overall customer service metrics.OperationsSupervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.Ensures team members have a working knowledge of all computer and technology systems and software.Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.Completes special assignments and other tasks as assigned.Full Store Operation Business Performance ManagementIndependently analyzes financial and performance data; creates action plans to support achievement of business deliverables.Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.People & Performance ManagementPrimarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.Training & Personal DevelopmentSuccessfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.Obtains and maintains valid pharmacy technician license as required by state.CommunicationsCommunicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.Assists Store Manager in planning and communicating the company and store strategy.Basic QualificationsBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.Must be fluent in reading, writing, and speaking English (except in Puerto Rico)Willingness to work flexible schedule including extended days, evenings, and weekend hours.Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.Ability to transfer to other Walgreens retail assets located within the same hiring Area.Preferred QualificationsBachelor's Degree .Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.External candidates: Business majors. Prior retail or food industry experience.We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.This role will remain open until filled.#J-18808-Ljbffr

Customer - Food Service

Kwik Trip · Des Moines, IA

Our Customer - Food Service Coworkers give the best customer and food service experience in clean, state of the art facilities. Many coworkers throughout the company have started as Customer - Food Service Coworkers and have developed the skills to take on new challenges and roles within the company