Ai Engineer / Forward Deployed Engineer (FDE)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Healthcare Customer Service Representative Location: Remote Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Provides 24/7 phone coverage for our partners and handles inquiries. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services. • Uses standard scripts and established guidelines and under supervision, to meet SLAs. • Provides customers with information that is specialized and communicated in a warm empathetic manner. • Gathers all necessary information to update the database. • Escalates issues to senior levels, based on complaints or concerns. • Explains company policies to customers. • Expand skills within an analytical or operational process and maintain appropriate license, training, and certifications. • Apply experience and skills to complete assigned work. • Works within established procedures, practices, and with a moderate degree of supervision. • Performs business support or technical work, using data organizing and coordination skills to complete assignments and in some areas, requires vocational training, certifications, licensures, or the equivalent experience. • Provide day-to-day contracted services to external clients and contracted services may include technical or non-technical customer support, transaction processing and sales & marketing services. • Performs other duties as assigned and comply with all policies and standards. Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening and drug test. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment. • Must have Customer Service Experience in a Call Center environment is preferred. • Must have MS Office experience-ability to proficiently use Word and Outlook. • Must have experience working with Medical Insurance, Medicaid or Pharmacy Benefits preferred. • Must be able to work weekends and some holidays (some nights, weekends, holidays as this is a 24/7 operation).   Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center in a customer service background environment. • Experience handling inbound customer support calls.   What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • Training hours: 9:00 AM – 6:00 PM (PST). • Full-time schedule: 10:00 AM – 7:00 PM (PST) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Title Child Support Call Center Agent Location: Remote, US Pay Rate: $16.50 [None-Bilingual] $17.00 [Bilingual English & Spanish] Employment Type: Full-Time Shift Information: 7 weeks training 8:30 am- 5 :00 pm EST Monday- Friday, After training 10:30 am-7 pm EST Monday-Friday Job Summary: The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information. Key Responsibilities: • Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call. • Answers questions on various issues such as child support payments history and account histories. • Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system. • Gathers information, research/resolves inquiries, and appropriately documents customer calls. • Ability to read and interpret documents on file. • Understand and retain a large amount of information. • Associates should have the skills to answer and respond professionally to escalate calls, should they arise.   • Communicate appropriate options for resolution promptly • Review the customer needs and inform customers of services and resources available to them. Required Qualifications: Requirements • High School diploma or GED • Background and drug screening required • 2 years of high-volume call center or Customer Service experience. • Computer system experience with data entry, database documentation knowledge. • Typing WPM 30 • Two screens/monitors are required • Having your own equipment (PC) Mac is not compatible. While we will provide technical requirements and equipment later, it's essential for you to have your own equipment ready. This preparation ensures you're fully equipped to participate effectively. • To approve you working from home, you must send the interviewer two screenshots. • Internet speed- Your internet speed must be at least 400 Mbps. • Device Specifications of your laptop. ****Two screens/monitors are required**** • Processor: Intel Core i5 or higher; AMD Ryzen 5 5000 or higher. Laptop or Desktop, 14” screen or higher required (External 20” or higher recommended) • Running Windows 10 OS 64 bit • Memory (RAM) requirements of the computer should be at a minimum of 8 GB, recommended 16 GB. • Ethernet cable, 50 feet or longer   What We Offer: • Competitive hourly pay • Benefits from day one (medical, dental, vision) for eligible roles • Paid time off and holidays • Paid training • Career growth and advancement opportunities • Supportive and inclusive work environment Apply now and make an impact from day one We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.50 - $17.00. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

CDL Team Driver Jobs (Established or Willing To Match) Dedicated Freight | No-Touch Loads | Consistent MilesWhy CDL Teams Choose Covenant • EARN $100,000+ PER DRIVER • Top Teams Earn $200,000+ • Together $1,768-$2,100 Weekly • $1,500 Weekly Guarantee • 5,200-5,600 weekly team miles For Team Drivers • $8,000 sign on bonus • Paid $1,000 After First Dispatch • Paid $3,000 After 90 Days NEW DRIVER? • Paid Mentorship Available • Earn $0.61-$0.67 CPM Established Team Driver Job Benefits: • Run 5,200-5,600 team miles every week on dedicated freight • 100% Drop & Hook, No-Touch Freight • Get paid while you sleep as your partner keeps the truck moving • Home weekly or every other week (depending on domicile) • No forward-facing cameras • Average tractor age is less than 22 months with clean, safe, and well-maintained trailers • Pets welcome Team Driver Job Requirements: • Have a valid Class A CDL • 3 months experience • Be at least 21 years of age • Must have an established driving partner with at least 90 days of previous team driving experience or willing to match Covenant TransportWe believe trucking is about building partnerships: one driver, one customer, and one load at a time.. We do this by working with Hazmat teams or those looking to team who take pride in what they do. We offer you customers who have consistency in their freight and who require a carrier who's a step above the competition. In return, you'll receive all the tools you need to equip you for success. Why teams? Covenant Transport is a leader in the industry when it comes to teams. If you're ready to step up to Covenant, call us today.Call 855-528-3178 or Apply Online!

CDL Team Driver Jobs (Established or Willing To Match) Dedicated Freight | No-Touch Loads | Consistent MilesWhy CDL Teams Choose Covenant • EARN $100,000+ PER DRIVER • Top Teams Earn $200,000+ • Together $1,768-$2,100 Weekly • $1,500 Weekly Guarantee • 5,200-5,600 weekly team miles For Team Drivers • $8,000 sign on bonus • Paid $1,000 After First Dispatch • Paid $3,000 After 90 Days NEW DRIVER? • Paid Mentorship Available • Earn $0.61-$0.67 CPM Established Team Driver Job Benefits: • Run 5,200-5,600 team miles every week on dedicated freight • 100% Drop & Hook, No-Touch Freight • Get paid while you sleep as your partner keeps the truck moving • Home weekly or every other week (depending on domicile) • No forward-facing cameras • Average tractor age is less than 22 months with clean, safe, and well-maintained trailers • Pets welcome Team Driver Job Requirements: • Have a valid Class A CDL • 3 months experience • Be at least 21 years of age • Must have an established driving partner with at least 90 days of previous team driving experience or willing to match Covenant TransportWe believe trucking is about building partnerships: one driver, one customer, and one load at a time.. We do this by working with Hazmat teams or those looking to team who take pride in what they do. We offer you customers who have consistency in their freight and who require a carrier who's a step above the competition. In return, you'll receive all the tools you need to equip you for success. Why teams? Covenant Transport is a leader in the industry when it comes to teams. If you're ready to step up to Covenant, call us today.Call 855-528-3178 or Apply Online!